Technical director Work, Jobs in Wyton, Cam (with Salaries)

IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
13d
Senior Research Fellow
Anglia Ruskin University —Cambridge
- £46,049 - £56,535 a year
- Full-time
- Doctoral degree
- Relocation assistance
14d
Principal Ecologist /Associate Director - Ecology Peterborough
Jacobs —Peterborough
- Hybrid work
- Business development
- Team management
- In-person
- Employee assistance programme
Director, Head of Global Procurement
Bicycle Therapeutics —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Team management
- Annual leave
- Employee assistance programme
Quick apply
12d
Account Manager
Apleona —Cambridge
- £50,000 - £55,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Business development
- Team management
Client Strategy Director
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Travel
- Business
- Leadership
- Annual leave
- Referral programme
CODING CENTRE DIRECTOR / MANAGER
Code Ninjas Cambridge —Cambridge
- £13 - £15 an hour
- Part-time
- Experience working with children
- Team management
- Organisational skills
- Flexible schedule
Quick apply
7h
Creative Director
NBCUniversal —Bedford
- Full-time
- Bachelor's degree
- Resort
5h
Technical Standards Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
Quick apply
Vendor Manager, Publishing Operations
Public Library of Science —Cambridge
- £50,000 - £83,000 a year
- Remote
- Travel
- Annual leave
eCommerce Migrations Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Production Manager
Feltham's —Ely
- £30,000 a year
- Weekend availability
- Management
- Team management
- Conflict management
Quick apply
3d
Director of Software Engineering (Systems Software)
Arm —Cambridge
- £168,300 - £227,700 a year
- Hybrid work
- Linux
Technical Director, Capture Management Lead - Water
AECOM —Cambridge
- Full-time
- Hybrid work
- Management
- Business development
- Travel
Associate Technical Director - Surge / CFD Modelling
Arcadis —Cambridge
- Business development
- University
- Machine learning
Director of Open-Source Software
Riverlane —Cambridge
- £125,000 - £150,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Software development
- Annual leave
- Life insurance
Quick apply
Site Director
MAPP —Bedford
- £70,000 - £75,000 a year
- Full-time
- Customer service
- Writing skills
- Continuous improvement
Technical Specialist – Bioanalysis & Biotransformation
Pharmaron —Rushden
- Weekend availability
- Doctoral degree
- Master's degree
- Presentation skills
Senior Project Manager (Higher Education, Healthcare, Defence Construction)
AECOM —Cambridge
- Full-time
- Hybrid work
- Engineering
- Business development
- Mentoring
5d
Research Assistant 0.5 FTE
Anglia Ruskin University —Cambridge
- £31,236 - £36,636 a year
- Part-time
- Research
- Relocation assistance

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IT Operations Manager

SPT Labtech -
Cambridge

Quick apply

Job details

Full-time
13 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
TCP
IT team management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Network infrastructure
User account management
Team management
Network management
IT permissions management
Mobile device management
IP networking
Management reporting
Information technology team management
Leadership
Intune
Help desk

Full job description

SPT Labtech is looking for an experienced IT Operations Manager to own and run our day-to-day IT function. This is a newly created role reporting to the IT Director, leading a small team across the UK and US and acting as the single accountable owner for helpdesk operations, asset and user lifecycle management, M365 administration and operational networking.

You will bring team leadership experience, a strong working knowledge of networking and infrastructure, and the discipline to run a structured, well-managed IT service. There is real scope to shape this role: you will set the standards, build the processes and decide how the team delivers.

About us:

Based in Melbourn, Cambridgeshire, United Kingdom. SPT Labtech makes products that transform the way scientists work. For decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalised experiences designed for real-world challenges in the lab.

Want to be part of a team that's truly making a difference?

Your key responsibilities will include:

Managing and developing a team of three: a Support Engineer and IT Technician in the UK, and an IT Manager in the US, with regular 1:1s, performance reviews and development planning
Setting team standards, SLAs and escalation protocols, and acting as the first point of escalation for the operational team
Reporting operational performance to the IT Director: queue metrics, SLA adherence, volume trends and team capacity
Owning helpdesk queue management, making sure tickets are triaged, routed and resolved within agreed timeframes
Owning asset management, user lifecycle (starters, leavers and role changes) and day-to-day M365 administration
Overseeing procurement of hardware and peripherals, and owning IT documentation: SOPs, FAQs and user guides
Providing hands-on networking support: connectivity issues, VPN faults, switch-level troubleshooting and network access management
Supporting server and infrastructure maintenance alongside our Cyber Security Engineer, with structured knowledge transfer to build your infrastructure depth over time
Owning day-to-day security operations: policy enforcement, MFA compliance, endpoint compliance, antivirus alert triage and our phishing simulation programme
Maintaining user access and permissions across all systems, applying least privilege principles

Skills & Attributes

You will be:

An experienced people manager who gets the best out of a small team
Organised and process-driven, comfortable owning a service function end to end
A clear communicator, able to manage stakeholder expectations and represent IT professionally at all levels
Hands-on and self-directed, happy to switch between management and technical work
Comfortable working with colleagues across multiple sites and time zones

The essentials:

Demonstrable experience leading, managing and developing a small IT team
Experience owning a helpdesk or service desk function: queue management, SLAs, escalation protocols and ticket workflows
Independent working knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN configuration, switch management and fault diagnosis
Working knowledge of Windows Server environments
Experience administering M365 or Google Workspace and the associated admin tooling
Strong user lifecycle and access management experience across multiple systems

Hardware and software asset management experience

It would be a bonus if you have:

Intune or MDM device management experience
Experience running security awareness activities such as phishing simulations or security training
Experience in a multi-site or international IT environment
Experience working alongside or transitioning to a managed security model (MDR, SIEM, CVAR)

Our commitment to you:

You'll be working with talented professionals in a motivated and driven team.

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus.

We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.

If the above resonates with you, apply with an up-to-date CV and be a part of our journey to reshape the future of science.

Quick apply

Refine Your Search

technical director jobs in wyton, cam

IT Operations Manager

Senior Research Fellow

Principal Ecologist /Associate Director - Ecology Peterborough

Director, Head of Global Procurement

Account Manager

Client Strategy Director

CODING CENTRE DIRECTOR / MANAGER

Creative Director

Technical Standards Manager

Vendor Manager, Publishing Operations

eCommerce Migrations Director UK & ROI

Production Manager

Director of Software Engineering (Systems Software)

Technical Director, Capture Management Lead - Water

Associate Technical Director - Surge / CFD Modelling

Director of Open-Source Software

Site Director

Technical Specialist – Bioanalysis & Biotransformation

Senior Project Manager (Higher Education, Healthcare, Defence Construction)

Research Assistant 0.5 FTE

I want to receive the latest job alerts for technical director in wyton, cam

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