Quality assurance manager Work, Jobs in Chislehurst, Gtl (with Salaries)

Quality Assurance Manager - Mat Cover | Part-Time, 22.5 hpw (3 Days)
Your Place —London
- £24,246.00 - £28,711.80 a year
- Part-time
- Hybrid work
- Management
- Writing skills
- Analysis skills
Quick apply
9d
Qualified Person (QP) / Senior Quality Assurance Manager
Procter & Gamble —Weybridge
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee stock ownership plan
Quality Assurance Manager - Nights
Taiko —Acton
- £46,350 a year
- Full-time
- Continuous improvement
- Quality control
- Communication skills
- Employee discount
Quick apply
Senior Quality Compliance Manager
Skanska —Dartford
- Management
- Quality control
- Bereavement leave
5d
Head of Quality, Compliance & Continuous Improvement
Kent Autistic Trust —Gillingham
- £55,000 - £60,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
Quick apply
5d
Curriculum and Quality Manager
Civic Recruitment Limited —London
- Education
- No degree
- Leadership
Quick apply
Quality Manager
De La Rue —Loughton
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
10d
Quality Lab Manager
Tropic Skincare —Croydon
- £45,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Engineering
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
3d
Head of Quality
Kane Group —London
- Full-time
- Computer literacy
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
7d
Director, Clinical Quality Assurance
BioNTech AG —London
- £168,100 - £268,700 a year
- Full-time
- Bachelor's degree
- Team management
- Leadership
12d
Clinical Quality Manager
TFS HealthScience —London
- Bachelor's degree
- Quality control
Quick apply
Head of Quality Assurance and Regulatory Affairs
Qureight Ltd —London
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
Quality Manager - GCP (with GMP awareness)
Ellipses Pharma —London
- Travel
- Communication skills
Quality Manager
Access Creative College —London
- £42,500 - £50,600 a year
- Full-time
- Continuous improvement
- Communication skills
- Analytics
Quick apply
QA & Test Lead
Elexon —London
- £73,850 a year
- Hybrid work
- DevOps
- Agile
- Communication skills
3d
Credit Quality Assurance Manager, Amazon Business Payments & Lending
Amazon EU SARL (UK Branch) - D67 —London
- Full-time
- Bachelor's degree
- Continuous improvement
- Quality control
Portfolio Quality Assurance Manager
Thales —Crawley
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
- Employee assistance programme
Quality Delivery Manager - Nuclear
ALTEN —London
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Clinical Quality Assurance - Program Lead (Associate Director)
Novartis —London
- £63,917 - £118,703 a year
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
Quality Manager - Data Centers
ONNEC Group —London
- £55,000 - £65,000 a year
- Full-time
- Schematics
- Bachelor's degree
- Continuous improvement
Quick apply
4d

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Quality Assurance Manager - Mat Cover | Part-Time, 22.5 hpw (3 Days)

Your Place -
London

Quick apply

Job details

Part-time
£24,246.00 - £28,711.80 a year
9 days ago

Qualifications

Facilitation
Management
Report generation
Writing skills
Tenant engagement
Experience working with individuals experiencing homelessness
Analysis skills
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Working with individuals with mental health conditions
Management reporting
Quality management system (QMS) implementation
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight
Progress tracking
Analytics

Full job description

PURPOSE OF POSITION

This role will be responsible for developing and reviewing organisational standards of support in line with contractual and regulatory standards, leading on quality assurance, performance monitoring, and continuous improvement as well as supporting compliance and regulatory requirements.

To lead on the development of new models of support practice which are person centred and trauma informed, working closely with operational managers, frontline teams, and the Head of Compliance, the post-holder will ensure that services delivered to vulnerable adults are safe, effective, person-centred, compliant, and consistently achieving positive outcomes.

The role will provide strategic oversight of quality and performance data, lead on the interpretation and analysis of operational and compliance information, identify emerging risks and trends, and support leaders to implement improvements. The post-holder will also drive organisational learning, promote consistency in practice across services, and lead the development of a robust framework to capture and embed the resident voice in service delivery and improvement. Enabling residents to have a significant contribution in shaping services and contributing to an inclusive and safe community. In addition, this will support contributing to achieving the social housing consumer standard around transparency, influence and accountability.

RESPONSIBILITIES & ACCOUNTABILITIES

Quality Assurance and Performance Oversight

Lead the quality assurance function across support services

Review and analyse and interpret quarterly performance, identifying risks, trends, gaps, and areas of concern, as well as providing solutions

Provide comprehensive analysis and evidence-based recommendations to operational and senior management teams

Ensure quality standards are consistently applied across all services

Monitor service delivery against contractual, regulatory, and organisational standards

Produce high-quality reports identifying key findings, themes, risks, opportunities, and improvement actions to support strategic and dynamic problem solving, as well as continuous improvement

Maintain oversight of our Service Improvement Plan and monitor progress against agreed actions and outcomes

Data Analysis and Insight

Lead on the collection, interpretation, and deep analysis of operational, performance, quality, compliance, and outcome data

Translate datasets into meaningful insights to support informed decision-making

Identify emerging trends, performance risks, and opportunities for service enhancement

Produce executive summaries and reports for senior leadership teams and governance meetings

Use data to drive continuous improvement and demonstrate service impact

Development of Support Practice

Be responsible for developing person centred and trauma-informed practice standards for our support services

Contributing to creating a Psychologically Informed Environment across the organisation

Develop our reflective practice offer across all services

Lead on the development and implementation of an accredited programme of independent living skills activities for our residents

Impact and Performance Management/Reporting

To lead on impact and performance, providing leadership and line management to Impact Specialist

Lead and facilitate regular KPI and performance review meetings with Frontline Management and services

Challenge and support managers to understand performance outcomes and develop improvement plans

Track progress against agreed targets and improvement actions

Ensure accountability and ownership for quality and performance outcomes across services

To maintain up to date project management and reporting records

To write and present regular reports for senior management and external stakeholders/partners, on the development and progress of Quality Assurance.

To contribute to the updating of InForm to capture performance requirements

Practice Development and Workforce Support

Design and deliver workshops, quality forums, and learning sessions for frontline staff and managers

Promote consistency of practice across all services

Share learning from audits, complaints, incidents, safeguarding concerns, resident feedback, and performance reviews

Develop resources and tools to support high-quality, person-centred service delivery

Foster a culture of continuous learning, accountability, and quality improvement

Resident engagement and accountability

To lead on the development of a programme of resident engagement, empowerment and involvement, which targets resources to build strong, sustainable support services that engage proactively with local communities

Establish meaningful opportunities for residents to influence service design, delivery, and improvement through expression of voice, listening, connecting and motivating each other; promoting a culture of co-production

Develop methods for gathering, analysing, and responding to resident feedback

Ensure resident experiences and outcomes are reflected within quality assurance processes

Provide leadership and management of Resident Engagement Specialist

General

To attend internal meetings as and when necessary, for example Directorate, Management and Planning meetings

To undertake such other duties within the competence of the post holder which may be required from time to time.

Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.

Experience

Experience supporting rough sleepers and homeless people with complex needs, including mental health, substance use and physical health.

Experience developing and reviewing quality frameworks, audits, service standards, action plans and improvement processes.

Experience developing and implementing monitoring, evaluation and learning frameworks.

Understanding of safeguarding and MARAC processes.

Experience of reflecting critically upon own practice in order to improve the experience for service users

Skills, knowledge & Abilities

Strong organisational and project management skills, with confident use of Microsoft Office and digital recording, analysis and reporting systems.

Strong understanding of issues affecting rough sleepers and homeless people with complex needs, including barriers to accessing services, sustaining accommodation and engaging with support.

Strong analytical skills, able to interpret performance, safeguarding, complaints, incidents, outcomes and resident feedback data into clear recommendations.

Strong communication and facilitation skills, including leading workshops, learning sessions, reflective practice and quality forums.

Ability to produce clear reports, briefings and presentations for managers, senior leaders, commissioners, boards and governance forums.

Sound knowledge of safeguarding, risk assessment, confidentiality, information governance and professional boundaries when supporting vulnerable adults

Strong understanding of anti-discriminatory practice.

Good case-management recording skills, ideally with experience of InForm.

Personal qualities

Flexible and resilient

Patient and pro-active

Personable and energetic

Self-motivated

High attention to detail and accuracy

Commitment to the values of compassion, collaboration, inclusion and growth

Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Quick apply

Refine Your Search

quality assurance manager jobs in chislehurst, gtl

Quality Assurance Manager - Mat Cover | Part-Time, 22.5 hpw (3 Days)

Qualified Person (QP) / Senior Quality Assurance Manager

Quality Assurance Manager - Nights

Senior Quality Compliance Manager

Head of Quality, Compliance & Continuous Improvement

Curriculum and Quality Manager

Quality Manager

Quality Lab Manager

Head of Quality

Director, Clinical Quality Assurance

Clinical Quality Manager

Head of Quality Assurance and Regulatory Affairs

Quality Manager - GCP (with GMP awareness)

Quality Manager

QA & Test Lead

Credit Quality Assurance Manager, Amazon Business Payments & Lending

Portfolio Quality Assurance Manager

Quality Delivery Manager - Nuclear

Clinical Quality Assurance - Program Lead (Associate Director)

Quality Manager - Data Centers

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