Wellness manager Work, Jobs in Springburn, Glg (with Salaries)

Complaint Handler
Nationwide Building Society —Glasgow
- From £27,500 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Product Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Product management
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
17h
Community Team Leader
Clockwise Group Limited —Glasgow
- Up to £29,000 a year
- Full-time
- Hospitality
- Management
- Training & development
- Health & wellbeing programme
- Employee discount
Quick apply
Nursery Manager (Part time & Full time)
My Second Home Nursery —Glasgow
- £35,500 - £38,000 a year
- Part-time
- Childcare
- English
- Experience working with children
- Free parking
- Health & wellbeing programme
Quick apply
1d
Territory Manager
Avidity —Glasgow
- £29,000 a year
- Full-time
- Time management
- Annual leave
- Employee assistance programme
3d
Director
Nationwide Building Society —Glasgow
- From £64,000 a year
- Full-time
- Customer service
- Business development
- Communication skills
3d
Senior Study Manager - Immunology
RoukenBio —Motherwell
- £47,544 - £49,921 a year
- Doctoral degree
- Master's degree
- Continuous improvement
- Referral programme
6d
Customer Service Advisor (Full-time)
Rawlplug Limited —Glasgow
- £27,000 - £27,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Store discount
Quick apply
7h
Pre-Contracts Manager / Senior Pre-Contracts Manager
AmcoGiffen —Cumbernauld
- £75,000 - £100,000 a year
- Full-time
- Civil engineering
- Management
- Continuous improvement
- Life insurance
Quick apply
Project Manager - UK
Mindbody —Glasgow
- Remote
- Microsoft Powerpoint
- Spanish
- PMP
Quick apply
Night Auditor
Courtyard by Marriott Glasgow Airport —Paisley
- Part-time
- Customer service
- English
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Service Desk Manager
GAP Group —Glasgow
- Full-time
- Continuous improvement
Technician
RoukenBio —Motherwell
- From £24,479 a year
- Continuous improvement
- Training & development
- Referral programme
Supervisor
Holland & Barrett —Paisley
- £14 an hour
- Part-time
- Customer service
- Organisational skills
- Training & development
- Store discount
- Employee assistance programme
12d
Territory Sales Representative - Non-Alc
Molson Coors Brewing Company —Houston
- £51,000 - £67,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health & wellbeing programme
- Annual leave
5d
Store Supervisor
Ryman —Glasgow
- £13.02 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Employee discount
- Referral programme
Senior Fitness Advisor
Bannatyne —Glasgow
- £13.40 an hour
- Weekend availability
- Customer service
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Assignment Support Coordinator - Calgary
NES Internal —Houston
- CRM software
- Microsoft Office
- Databases
- Annual leave
- Life insurance
Field Sales Manager
Lightspeed Commerce, Inc. —Glasgow
- Full-time
- Salesforce
- Recruiting
- Restaurant
- Annual leave
Quick apply
Project Manager
Buzzworks Holdings —Kilmarnock
- Full-time
- Hospitality
- Contracts
- Construction experience
- Employee discount
Quick apply
6d

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Complaint Handler

Nationwide Building Society -
Glasgow

Quick apply

Job details

Permanent | Full-time
From £27,500 a year

Benefits

Company pension
Private medical insurance
Paid volunteer time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

Location

Glasgow

Other Locations

Newcastle
Leeds
Swindon / Wiltshire
London / Greater London
London / Greater London
Northampton / Northamptonshire
Bournemouth / Dorset
Dunfermline / Fife Region
Sheffield / South Yorkshire
Wakefield / West Yorkshire
Belfast / Antrim
Birmingham / West Midlands
Cardiff
Chester
Maidstone
Manchester
Worthing
Norwich / Norfolk

Salary

From £27,500

Contract

Permanent (Full Time )

Reference

3993

Closing Date

23 August 2026

Job description

Our Complaints function is the voice of our customers and takes ownership of complaints that require further investigation. We have a critical role in delivering on our purpose of Making You Happier About Money and when things don’t quite go right, we’re on hand to turn problems into solutions and issues into positive experiences. Investigation is our forte – we listen closely, think critically, and act with empathy to deliver the best possible outcomes to our customers.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations, you’ll be expected to spend at least two days a week, or if part time, you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you’ll be doing

As a Complaints Handler, you will be responsible for managing complaint cases and be a primary point of contact for our customers, from classification to ultimate resolution. You will investigate complaints to ensure we come to a good outcome for our customers when they feel something isn’t right. You will take a customer-first approach, ensuring you communicate empathetically and clearly with customers by telephone and in writing.

Working closely with other internal departments, you will gather information to facilitate effective resolutions whilst developing your own knowledge of our products and services. You will continuously be looking to serve our customers better by identifying trends and acting boldly on feedback. This will help you make evidence-based decisions when considering the nature and outcome of each complaint to ensure it is suitable for the individual situation.

No two days are the same. You’ll be an advocate for Virgin Money and will deal with a whole host of enquiries, which means that solving problems and finding solutions will be your goal.

About you

We need you to have

A Background in customer service showcasing a genuine passion for helping customers and a desire to exceed expectations
Telephony experience and a track record of engaging with customers by phone to manage challenging queries or complaints
Great communication skills with a natural ability to engage and build rapport with customers and colleagues
Experience of responding to customers in writing - creating clear, concise communications
Superb organisational skills and the ability to multi-task as you manage your own diary and caseload
A flexible and positive approach to meet customer needs and business demands

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

25 days holiday, pro rata
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

Once we’ve received your application successfully, we will invite you to the first stage; our online assessments!

Within a few hours you’ll receive a link to your unique candidate hub – here we’ll ask you to complete some online assessments within 48 hours of applying; these include a situational judgement test, checking and numerical assessments – all focussed around what’s important to us in a member facing role at Nationwide.

In your candidate hub you’ll also be able to get hints and tips and watch videos from our colleagues giving you a really good idea of what it’s like to work here at Nationwide.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

Quick apply

Refine Your Search

wellness manager jobs in springburn, glg

Complaint Handler

Product Manager

Community Team Leader

Nursery Manager (Part time & Full time)

Territory Manager

Director

Senior Study Manager - Immunology

Customer Service Advisor (Full-time)

Pre-Contracts Manager / Senior Pre-Contracts Manager

Project Manager - UK

Night Auditor

Service Desk Manager

Technician

Supervisor

Territory Sales Representative - Non-Alc

Store Supervisor

Senior Fitness Advisor

Assignment Support Coordinator - Calgary

Field Sales Manager

Project Manager

I want to receive the latest job alerts for wellness manager in springburn, glg

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