Systems analyst Work, Jobs in South Hanningfield, Ess (with Salaries)

Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- HTML
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Quick apply
IT Support Analyst
South East Water —Snodland
- From £29,064 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Continuous improvement
- Annual leave
4d
Asbestos Analyst
SOCOTEC UK & Ireland —Romford
- Overtime
- Remote
- Travel
- Annual leave
Quick apply
7d
InfoSec Governance, Risk and Compliance Analyst
Leonardo UK Ltd —Basildon
- Full-time
- Hybrid work
- Travel
- Flexible schedule
- Referral programme
4d
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
Technology Inventory Analyst
GearTech Gaming and Computer Retail UK Ltd —London
- £30,000 - £43,000 a year
- Full-time
- English
- Analysis skills
- In-person
Quick apply
4d
London Insurance Market Business Analyst | Specialty Insurance |London
Infosys —London
- Analysis skills
- Communication skills
Technical Business Analyst (AI)
Goaco —Dartford
- Full-time
- AI
- Communication skills
Delivery Coordinator
Hiscox —Colchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Travel
- Organisational skills
6d
Service Charge Analyst
hireful —Chatham
- £40,680 a year
- Hybrid work
- Analysis skills
- Accounting
- Free parking
Quick apply
Sales and Resource Consultant
Airborne Environmental Consultants —Brentwood
- £32,000 - £44,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
- Sick pay
Quick apply
4d
Senior Research and Insight Analyst
Financial Ombudsman Service —London
- £53,000 - £65,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Analytics
- Flexible schedule
6d
Risk Analyst
Zeller —London
- Full-time
- Analysis skills
- Financial services
- Communication skills
Operations Analyst
WallStreetDocs —London
- Full-time
- Quality control
- Agile
- Financial services
Senior Service Desk Analyst
Goaco —Dartford
- Full-time
- Continuous improvement
- Travel
- Mentoring
1d
Asbestos Site Auditor
Rentokil Initial Group —Chelmsford
- £40,000 - £48,000 a year
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Finance Analyst - RF Power Business, Teledyne-e2v
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
6d
ServiceNow Business Analyst , United Kingdom
Infosys —London
- Customer service
- Analysis skills
- Continuous improvement
13d
Client Operations & Finance Analyst (Junior)
Boost inc —London
- Analysis skills
- Bachelor's degree
- Contracts
Quick apply

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Application Support Analyst

Ki -
London

Quick apply

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Salesforce
IT service management
Internal department liaison
Service restoration
Technical writing
Problem management
Application support
Root cause analysis
SaaS
Communication skills
HTML
T-SQL

Full job description

Who are we?

Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs.

Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days.

Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years.

Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons.

We are seeking a skilled and motivated Application Support Engineer to join a team that provides hands-on support for many applications. The ideal candidate will have a strong background in supporting a wide range of SaaS and COTS products, with specific experience of Insurance applications.

This role involves troubleshooting, resolving technical issues, and providing exceptional customer support to ensure the smooth operation of our software solutions. The solutions supported cover several mid and back-office teams within Ki such as Finance, Underwriting Operations, Claims, Actuarial, Risk and People teams.

What you will be doing️

Provide technical support for a wide range of SaaS and COTS applications
Troubleshoot and resolve application issues reported by end users quickly, using your knowledge and skills to deliver rapid and effective resolution
Collaborate with development teams within Ki and vendors to identify and fix issues
Take ownership of incidents and issues that span multiple teams, coordinating cross-team efforts to drive resolution and ensure clear communication throughout
Facilitate effective communication between teams, acting as a central point of coordination for complex, multi-system issues
Oversee the day-to-day operations of various applications, ensuring they are running efficiently and effectively
Monitor system performance and health, addressing potential issues proactively.
Performing routine application maintenance tasks, such as applying updates and patches, and ensuring the application environment is stable and secure.
Creating and maintaining documentation related to application support processes, procedures, and knowledge base articles.
Conduct training sessions and create user guides to help end users maximize the use of our products
Lead the response to application-related incidents, ensuring timely resolution and minimal disruption to business operations
Perform Root Cause Analysis to investigating the underlying causes of application problems to prevent recurrence

Requirements

Proven problem-solving skills and a proactive approach to improving system performance
A wide range of technical skills to cover the breadth of applications supported
Prior Insurance domain knowledge is crucial to this role
Experience with ITIL frameworks.
Deep knowledge of IT service management (ITSM) processes, including incident and problem management
Proficiency in performance monitoring tools and techniques.
Experience working with Microsoft-based technologies, including:
- T-SQL
- Understanding of HTML
- Familiarity with Microsoft Entra (identity and access management)
- Experience installing, configuring, and supporting applications on Windows servers
Able to quickly understand business domains and assess genuine business value
First class communication skills, with the ability to tailor your style to different audiences, both technical and non-technical
Nice to have: Knowledge of Salesforce

Benefits

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

What to expect during the recruitment process:

1) Initial recruiter screening call

2) Interview with hiring manager

3) Technical Interview (this may vary depending on the role)

4) Values Interview

Quick apply

Refine Your Search

systems analyst jobs in south hanningfield, ess

Application Support Analyst

Analyst, Enterprise Service Desk

IT Support Analyst

Asbestos Analyst

InfoSec Governance, Risk and Compliance Analyst

Business Systems, Delivery & Change Manager

Technology Inventory Analyst

London Insurance Market Business Analyst | Specialty Insurance |London

Technical Business Analyst (AI)

Delivery Coordinator

Service Charge Analyst

Sales and Resource Consultant

Senior Research and Insight Analyst

Risk Analyst

Operations Analyst

Senior Service Desk Analyst

Asbestos Site Auditor

Senior Finance Analyst - RF Power Business, Teledyne-e2v

ServiceNow Business Analyst , United Kingdom

Client Operations & Finance Analyst (Junior)

I want to receive the latest job alerts for systems analyst in south hanningfield, ess

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