Complaints manager Work, Jobs in Finmere, Bkm (with Salaries)

Deputy Manager
Peverel Court Care —Aylesbury
- Full-time
- Continuous improvement
- Mentoring
- Training & development
- Free parking
Quick apply
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Business development
- Travel
- Organisational skills
Customer Service Representative
CSafe Global —Long Crendon
- Full-time
- English
- Travel
- IT
Quick apply
17h
Technical Manager
Absolute Taste —Bicester
- Up to £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
Quick apply
Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)
Ministry of Justice —Edgcott
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Senior Administration Officer - Pre-Release Team (South Central)
HM Prison & Probation Service —Bicester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
3d
Business Administrator - HMP Bullingdon
Ministry of Justice —Bicester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
7d
Store Manager
C.P. Company —Bicester Town
- Full-time
- English
- In-person
- Training & development
Quick apply
3d
Practice Manager
Mayfield Surgery —Northampton
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
8d
Enforcement Manager
Trellint —Oxford
- Full-time
- Continuous improvement
- Team management
- Recruiting
General Manager - New Club Opening
Slazenger Padel Clubs —Milton Keynes
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Quick apply
Centre Manager
KwikFit —Towcester
- £37,974.60 a year
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Sales Associate
Castore —Towcester
- Communication skills
Quick apply
Senior Administrative Officer - Northamptonshire - East of England.
HM Prison & Probation Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
10d
Dental Practice Manager (Dental Experience Mandatory)
The Hub Dental Practice —Milton Keynes
- Up to £40,000 a year
- Weekend availability
- English
- Human resources
- Recruiting
Quick apply
5d
Quality & Technical Manager – Asbestos Consultancy
Acorn Analytical Services —Northampton
- £50,000 - £60,000 a year
- Full-time
- Up to 50% travel
- Quality control
- Travel
- Annual leave
- Work from home
Quick apply
Assistant Manager
KwikFit —Towcester
- £30,691.80 a year
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Claims Manager
Gallagher Bassett —Blisworth
- Full-time
- Recruiting
- Leadership
- Communication skills
11d
Administrator
Ministry of Justice —Aylesbury
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
1d
Transport Training Manager
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- Microsoft Powerpoint
- Travel
- Mentoring
Quick apply

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complaints manager jobs near finmere, bkm

Deputy Manager

Peverel Court Care -
Aylesbury

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
On-site parking

Qualifications

Mentoring junior staff
Care home
Performance management
Senior care
Continuous improvement
Continuous improvement cycles oversight
Care Quality Commission compliance oversight
Mentoring
Senior care team management
Employee performance appraisals
Patient-centred care
Professional development mentoring
Care Quality Commission standards
Training & development
Older adult care experience
Leadership
Team motivation leadership
Communication skills
Internal quality assurance
Team management in senior healthcare role
Corporate regulatory compliance oversight

Full job description

Description

Are you an experienced Deputy Manager with a clinical background who would like to support the delivery of exceptional elderly care in an award-winning care home?

Join our outstanding team at Bartlett's Residential Home in Aylesbury and make a difference today.

Employee benefits

This is far more than a Deputy Manager role. You'll become a trusted partner to the Registered Manager, helping to shape the culture of the Home, inspire a dedicated team and ensure residents receive exceptional care every single day.

Your ideas will be valued, your leadership will make a genuine difference and you'll have the opportunity to develop your career within an ambitious, growing organisation committed to excellence.

At Peverel Court Care, our team mean the world to us. That’s why we are committed to providing an outstanding, well-rounded employee benefits package to make sure we care for our team, while they care for our residents.

Competitive salary, depending on experience
Free on-site parking
Complimentary freshly prepared staff lunches
Company pension scheme
24/7 online GP access
Employee recognition and reward programmes
Ongoing leadership development and career progression opportunities
Supportive and collaborative senior leadership team
Family-owned organisation where your contribution is recognised and your voice matters
Friendly, welcoming working environment with a strong values-led culture

About you

Our management team is key to our success in ensuring we fulfil our values. We develop our managers by offering inspiring leadership programmes and career paths. Our approach to finding, developing and retaining our long-standing management team, together with the personal surroundings of our properties, make us the benchmark in premium care.

We're looking for an experienced and passionate care leader who brings:

Previous experience as a Deputy Manager or senior leader within elderly residential care
Strong knowledge of CQC regulations, quality assurance and governance
A passion for delivering outstanding person-centred care
Excellent leadership, coaching and people development skills
Experience managing audits, compliance and continuous improvement
Confidence managing performance while creating a positive, supportive culture
Excellent communication, organisational and relationship-building skills
A genuine commitment to resident wellbeing and delivering exceptional outcomes

What to expect in this role

Working alongside the Registered Manager, you will help lead the Home, ensuring exceptional care, regulatory compliance and operational excellence.

Quality & Compliance

Support the Registered Manager in maintaining full CQC compliance.
Lead quality audits and continuous improvement initiatives.
Identify opportunities for improvement and implement effective action plans.
Investigate incidents, safeguarding concerns and complaints appropriately.
Ensure policies, procedures and best practice are consistently followed.
Communicate regulatory updates and support implementation across the Home.

Leadership & People Management

Inspire, motivate and develop a high-performing team.
Lead by example, promoting a positive, inclusive and supportive culture.
Conduct supervisions, appraisals and performance reviews.
Support colleagues through coaching, mentoring and professional development.
Ensure all staff remain appropriately trained, competent and confident in their roles.

Resident Care

Ensure residents receive safe, compassionate and person-centred care.
Support admissions, assessments and ongoing care planning.
Review residents' changing needs and ensure care plans remain accurate and effective.
Develop positive relationships with residents, relatives and healthcare professionals.
Promote dignity, independence, wellbeing and quality of life for every resident.

Operational Leadership

Support the day-to-day management of the Home alongside the Registered Manager.
Contribute to occupancy, financial performance and service development.
Work collaboratively with the wider leadership team to drive innovation and continuous improvement.
Contribute to strategic projects that support the ongoing success of Bartlett's Residential Home.

This is not an exhaustive list, and responsibilities may evolve in line with the needs of the Home.

40 hours per week

About Peverel Court Care

Peverel Court Care provides exceptional elderly care in exclusive settings, delivered by talented and compassionate people. A long standing family business, with a reputation for an uncompromising focus on the standards of care, and the happiness of our residents their families and our staff. We respect individuals and their contribution to society. Through choice and reassurance our residents feel at the heart of the home. Our approach to finding, developing and retaining our staff, together with the personal surroundings of our properties, make us Peverel Court Care, the benchmark in premium care.

Quick apply

Refine Your Search

complaints manager jobs in finmere, bkm

Deputy Manager

Service Manager - Milton Keynes

Customer Service Representative

Technical Manager

Operational Support Grade - HMP Grendon/Springhill (Prison Support Role)

Senior Administration Officer - Pre-Release Team (South Central)

Business Administrator - HMP Bullingdon

Store Manager

Practice Manager

Enforcement Manager

General Manager - New Club Opening

Centre Manager

Sales Associate

Senior Administrative Officer - Northamptonshire - East of England.

Dental Practice Manager (Dental Experience Mandatory)

Quality & Technical Manager – Asbestos Consultancy

Assistant Manager

Claims Manager

Administrator

Transport Training Manager

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