Business systems analyst Work, Jobs in Glasgow, Glg (with Salaries)

Customer Service Advisor
Project Green Group —Glasgow
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Leadership
- Free parking
- Paid training
Quick apply
18h
Financial Analyst - LPG EMEA
Thermo Fisher Scientific —Paisley
- Full-time
- Data analysis skills
- English
- Master's degree
2h
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
- Analytics
Project Controls Analytics Consultant (Defence)
AECOM —Glasgow
- Full-time
- Hybrid work
- PMP
- Engineering
- Bachelor's degree
Senior Analyst
SSE —Glasgow
- £51,600 - £77,400 a year
- Full-time
- Analytics
- Employee discount
12d
Operational Resilience Analyst
Barclays —Glasgow
- Analysis skills
- Financial services
- Analytics
9d
Liability Data Analyst
LegalAndGeneral —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Employee discount
Quick apply
3d
Data Modelling Analyst
Amici Procurement Solutions —Hillington
- Full-time
- Continuous improvement
- AI
- Communication skills
Liability Data Analyst
Legal & General Investment Management —Glasgow
- Analysis skills
- Communication skills
- Analytics
- Employee discount
2d
Analyst Revenue Accounting
Hilton —Glasgow
- Full-time
- Hotel
- Analysis skills
- Continuous improvement
- Employee stock purchase plan
- Annual leave
HRIS Analyst
Coherent Corp. —Glasgow
- Full-time
- Computer Science
- Bachelor's degree
- Continuous improvement
Application Consultant
Scottish Power —Glasgow
- £59,000 - £74,000 a year
- Annual leave
- Employee discount
Physical Security Operations Centre (PSOC) Analyst
Safer Group —Port Glasgow
- £28,000 - £31,000 a year
- Full-time
- Computer literacy
- English
- Computer skills
- Free parking
- Sick pay
Quick apply
Lead Solutions Analyst
JPMorganChase —Glasgow
- Full-time
- AWS
- Analysis skills
- Mentoring
GIS Data & Research Analyst (Full Time) (Temporary)
Renfrewshire Council —Paisley
- £46,957 - £49,366 a year
- Temporary
- Analysis skills
- No degree
- Communication skills
6d
P3M Consultant
AtkinsRéalis —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
IT Service Desk Analyst
Lidl —Motherwell
- £34,000 - £50,600 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Store discount
- Employee discount
13h
Application Consultant (SAP Solutions)
Scottish Power —Glasgow
- £59,000 - £74,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
5d
Senior System Analyst
Kibble —Glasgow
- £42,998 - £45,828 a year
- Azure
- SharePoint
- Leadership
3d
Business Planning Lead
Scottish Power —Cambuslang
- From £55,200 a year
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
- Employee discount
10h

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Customer Service Advisor

Project Green Group -
Glasgow

Quick apply

Job details

Permanent | Full-time
£14 - £16 an hour
18 hours ago

Benefits

Free parking
Paid training
Company pension
Life insurance
On-site parking

Qualifications

CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Process improvement
Internal department liaison
Customer support
Customer interaction
Multidisciplinary collaboration
Retail experience
Leadership
Communication skills

Full job description

We are looking for an ambitious, driven, and reliable Customer Service Advisor to join our expanding team in Glasgow.

This is an exceptional opportunity to kickstart your career in customer operations, service delivery, and client relations. As a Customer Service Advisor, you will gain hands-on experience across key support channels, working alongside supportive colleagues, learning how our customer operations run from the ground up, and developing the communication and practical skills needed to step into future team lead and management roles.

Whether you are a recent school/university leaver or an ambitious professional looking to build a stable career path, you will be supported with structured training, personal mentorship, and clear milestones for rapid career advancement.

Your Responsibilities

As a Customer Service Advisor, you will:

Customer & Service Support: Assist customers warmly via phone, email, or digital channels, handle inquiries efficiently, and ensure exceptional resolution experiences at every touchpoint.
Daily Operations Exposure: Manage day-to-day incoming queries, assist with account troubleshooting, and maintain high standards of service accuracy across shift patterns.
Performance & Goal Tracking: Work towards individual query metrics and team service level agreements (SLAs) while maintaining a customer-first approach.
Systems & Record Keeping: Update and maintain accurate customer logs, interaction notes, and account details using internal CRM software.
Cross-Functional Collaboration: Coordinate with key support departments (such as Billing, Escalations, and Operations Admin) to deliver clear, accurate solutions to customers.
Process Improvement: Participate in team briefings, proposing practical, creative solutions to improve query resolution workflows and customer satisfaction.
Personal & Professional Development: Attend structured customer care workshops, system training sessions, and team coaching to prepare for future supervisory responsibilities.

We're Looking For Someone Who Is

A Positive Communicator: Confident, empathetic, and passionate about listening to people and resolving customer inquiries professionally.
A Strong Team Player: Able to build rapport easily across diverse teams and support colleagues during high-volume peak hours.
A Practical Problem-Solver: Adaptable, detail-oriented, and comfortable handling troubleshooting tasks in a fast-paced environment.
Goal-Oriented & Dependable: Punctual, eager to learn, open to feedback, and resilient when handling challenging customer scenarios.
Organised & Attentive: Able to manage multiple incoming queries and administrative details while maintaining high accuracy.
Career-Minded: Genuinely interested in building a long-term career in customer operations, team leadership, or client management.

Prior experience in retail, hospitality, contact centers, customer service, or administrative support is beneficial but not essential—we prioritize potential, drive, and a great attitude, with comprehensive paid training provided from day one.What You'll Receive

Competitive Base Pay: Plus performance-based incentives and bonus schemes.
Fast-Track Career Progression: Clear pathways into Senior Customer Advisor, Quality Analyst, and Team Leader roles.
1-on-1 Mentorship: Direct access to experienced customer service managers and operational leads.
Comprehensive Skills Training: Practical customer support workshops and continuous on-the-job learning.
Recognition & Reward Programmes: Frequent performance incentives, awards, and team milestones.
Team Socials & Events: A supportive, inclusive, and highly collaborative workplace culture in Glasgow.

Why Join Us?

We believe great support professionals and operational leaders aren't born—they are built through hands-on experience, continuous support, and genuine opportunity. From day one in Glasgow, you will be given the tools, guidance, and platform to develop your skills and confidence. We actively recognize hard work, reward high performance, and consistently promote from within.

Apply Today

Ready to take the first step toward an exciting and rewarding career?

Submit your CV today to join our team in Glasgow as a Customer Service Advisor.

We are an equal opportunity employer and welcome applications from candidates of all backgrounds. Hiring decisions are based solely on skills, qualifications, and business needs.

Pay: £14.00-£16.00 per hour

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

business systems analyst jobs in glasgow, glg

Customer Service Advisor

Financial Analyst - LPG EMEA

Technical Analyst

Project Controls Analytics Consultant (Defence)

Senior Analyst

Operational Resilience Analyst

Liability Data Analyst

Data Modelling Analyst

Liability Data Analyst

Analyst Revenue Accounting

HRIS Analyst

Application Consultant

Physical Security Operations Centre (PSOC) Analyst

Lead Solutions Analyst

GIS Data & Research Analyst (Full Time) (Temporary)

P3M Consultant

IT Service Desk Analyst

Application Consultant (SAP Solutions)

Senior System Analyst

Business Planning Lead

I want to receive the latest job alerts for business systems analyst in glasgow, glg

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