Case manager Work, Jobs in Wideopen, Nbl (with Salaries)

ER Advisor
Balfour Beatty —Newcastle upon Tyne
- Hybrid work
- Customer service
- Project management
- Human resources
- Annual leave
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
- Analytics
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
1d
Digital Forensic Unit Investigator
Northumbria Police —Newcastle upon Tyne
- £29,055 - £39,372 a year
- Full-time
- No degree
- In-person
- Leadership
- Employee discount
- Sick pay
PMO Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Full-time
- Management
- Presentation skills
- Organisational skills
- Annual leave
- Sick pay
7d
Information Rights Team Leader
Animal and Plant Health Agency —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Full-time
- Presentation skills
- Team management
- Organisational skills
- Annual leave
- Employee discount
1d
Assistant Compliance Analyst
Animal and Plant Health Agency —Newcastle upon Tyne
- £29,715 - £30,705 a year
- Part-time
- Microsoft Office
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Police Staff Investigator (PIP2)
Northumbria Police —North Tyneside
- £36,066 - £41,028 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
- Sick pay
6d
Clinical Territory Associate
Intuitive Surgical —Newcastle upon Tyne
- Day shift
- Up to 50% travel
- Sales
- English
Practice Standards and Capability Administration Officer
Cabinet Office —Newcastle upon Tyne
- £29,727 - £31,518 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
- Annual leave
6d
Project Team Leader Domestic Abuse Service (Female*)
Oasis Community Housing —Gateshead
- £32,176.17 a year
- Full-time
- Organisational skills
- Computer skills
- Leadership
- Sick pay
Quick apply
7d
Solicitor Team Leader
Winn Group - Winn Solicitors Ltd —Newcastle upon Tyne
- Up to £50,000 a year
- Full-time
- In-person
- Leadership
- Flexible schedule
Quick apply
Marketing & Communications Lead - British Engines
British Engines —Newcastle upon Tyne
- Full-time
- Social media management
- Organisational skills
- Communication skills
- Employee assistance programme
18h
HR Consultant – Contact Centre
Select Engineering —Whitley Bay
- £28.43 an hour
- Call to connect
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
2d
Senior Expansion Manager UK
Fastned —Newcastle upon Tyne
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
7d
Student Success Assistant
Newcastle University —Newcastle upon Tyne
- £27,319 - £28,778 a year
- Full-time
- Computer literacy
- English
- Databases
2d
Animal Care Assistant - Casual
RSPCA —Chester-le-Street
- Weekends only
- Customer service
- Communication skills
Account Manager
Ocean Technologies Group —Newcastle upon Tyne
- Remote
- Marketing
- Public speaking
- Master's degree
13d
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Hybrid work
- Master's degree
- Business development
- Analysis skills
Quick apply

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ER Advisor

Balfour Beatty -
Newcastle upon Tyne

Apply Now

Job details

Benefits

Annual leave
Company pension
Paid volunteer time

Qualifications

Stakeholder collaboration
Employee relations case handling
Customer service
Stakeholder liaison
Coaching
Employment law
Employee relations
Internal department liaison
Project management
Decision making
Human resources
Communication skills

Full job description

About the role

As ER Advisor, you will provide ER advice to Balfour Beatty Line Managers UK wide, you will work closely with other teams in HR particularly HR Business Partners, ER Business Partners and across HR Operations. You will be required to work in line with Balfour Beatty policy and procedures but need to have a good understanding of employment law, case law and HR best practice to ensure delivery of an effective ER service.

You will also have a proactive approach to advice and guidance, coaching and developing line managers in best practice, identifying trends in the business and working with the HR Community to constantly improve HR Delivery in support of the UK business objectives.

What you'll be doing

Advise and coach business unit managers to effectively manage all employee relations issues in line with the HR policy & guidance tiered model across the full scope of Employee Relations (ER) cases
Assimilate information and context of particular cases in order to educate, coach and develop line managers through a range of Employee Relations interventions, resulting in their improved understanding and ability to prevent and / or manage future issues
Develop and maintain personal expertise and best practice across the team, actively share knowledge and case management experience, in order to maintain consistency of approach. Applying expertise and judgement to complex and demanding cases
Adopt a partnership working approach across the broader HR community, working with other HR team members to deliver a seamless ‘one team’ service to the business
Ensure effective, timely case management of people related issues
Develop positive, collaborative working relationships both internally and externally

Who we're looking for

Essential

Excellent communication skills demonstrated through a variety of methods but with particular emphasis on telephone skills
Proven experience of effectively utilising a variety of effective influencing skills to achieve business aims and objectives.
Proven ability to work without close supervision, a self-starter who enjoys working as part of a team but who is equally comfortable working on their own, utilising their initiative in an effective manner
Strong organisational, planning, time and project management skills with evidence of ability to work to tight deadlines whilst maintaining quality, accuracy, attention to detail and high standards
Strong decision making skills. Able to make timely, informed decisions that take into account the facts, goals, constraints and risks. Balances analysis, wisdom, experience and perspective when making decisions
Ability to maintain confidentiality and integrity in all matters, displaying appropriate judgement and initiative when required

Desirable

CIPD Qualified or studying towards
Experience of providing a true consultancy service to business leaders. Able to demonstrate a positive approach to customer service and focus on delivering customer requirements
Proven ability to demonstrate an understanding of the business and how HR can support the delivery of business goals

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
25 days paid annual leave (pro rata)
Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [email protected]

Job Reference: BBUK20301

Apply Now

Refine Your Search

case manager jobs in wideopen, nbl

ER Advisor

Client Success Manager

Customer Success Manager

Digital Forensic Unit Investigator

PMO Manager

Information Rights Team Leader

Assistant Compliance Analyst

Customer Success Manager

Police Staff Investigator (PIP2)

Clinical Territory Associate

Practice Standards and Capability Administration Officer

Project Team Leader Domestic Abuse Service (Female*)

Solicitor Team Leader

Marketing & Communications Lead - British Engines

HR Consultant – Contact Centre

Senior Expansion Manager UK

Student Success Assistant

Animal Care Assistant - Casual

Account Manager

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

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