Technical support occupations Work, Jobs in Englefield, Brk (with Salaries)

Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
IT Support Administrator (Temporary, 3 Months)
M:M Bio Limited —Milton
- £27,000 - £37,000 a year
- Temporary
- Hybrid work
- Communication skills
- Free parking
- Employee discount
Quick apply
1d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £50,000 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
IT Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Computer networking
- Communication skills
Quick apply
Senior Support Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Analysis skills
- University
- Continuous improvement
- Annual leave
11d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
First Line Triage Technology Support Agent
Places for People —Camberley
- £27,000 a year
- Employee discount
- Flexible schedule
14d
Technical Customer Support Advisor - F'real
Rich Products Corporation —Andover
- Bakery
- Annual leave
6d
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
4d
Second Line Support
Southern Communications Group —Dummer
- £29,000 - £35,000 a year
- Full-time
- Mentoring
- Communication skills
- Free parking
- Employee assistance programme
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- CRM software
- Free parking
- Employee assistance programme
Quick apply
IT Apprentice
Housing Solutions —Maidenhead
- £25,948 a year
- Full-time
- Computer literacy
- Travel
- SharePoint
- Annual leave
8d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
Implementation Support Executive
Whistl UK Ltd —Marlow
- £27,500 - £33,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
ICT Consultant
turn IT on —Reading
- £26,000 - £32,000 a year
- Full-time
- Communication skills
- School
- Employee assistance programme
Quick apply
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint

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technical support occupations jobs near englefield, brk

Technical Service Specialist

Jenoptik AG -
Farnborough

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Job details

Benefits

Free parking
Annual leave
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
TCP
Cloud infrastructure
Computer Science
IIS
Client engagement
Relational databases
Mentoring junior staff
Complaint handling
Bachelor's degree
IP networking
Customer interaction
Application support
Communication skills
PowerShell scripting
PowerShell
Information Technology

Full job description

Better Futures with the Power of Light
We create photonic solutions to shape the world of tomorrow, together with people who embrace brilliant ideas with openness and curiosity. With teams in over 80 countries, we offer you the opportunity to reach your full potential.

Technical Service Specialist
Job ID: 4959

Location:
Farnborough, ENG, GB

Date: Jul 15, 2026
Qualifications, skills and abilities

SAAS Support Engineer

Role Description:
The SAAS Support Engineer is responsible for providing technical support to our clients. Successful candidates will be responsible in assisting our clients, supporting their needs, and resolving issues in a timely and effective manner, ensuring their satisfaction with our software application. This role requires a flexible approach; our clients’ needs will not always neatly fit into the working day. Candidates for this role must be prepared to fulfil an ‘Out of Hours’ support rota with other members of the SAAS team, for which additional payment will be made.

About You:
The ideal candidate should have excellent communication skills, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. We are looking for highly motivated individuals with a passion for customer service, to work alongside our Technical Support and Customer Service teams to continuously help improve the way we work, in serving our clients’ needs and delivering a quality service.

Candidates and will be required to successfully obtain security clearance.

Location:
Office based – Chester House, Farnborough

Core Responsibilities:
Build and maintain strong client relationships and actively participate in client meetings.
Respond to requests from customers, answer questions, address complaints or concerns, and communicate in a manner that is both respectful and representative of the company.
Identify and troubleshoot technical issues with our web-based software application.
Escalate complex issues to the appropriate team members and cross-function with other departments.
Communicate technical issues to customers and stakeholders in a way they'll understand.
Share feature requests and effective workarounds with team members, to proactively identify and address potential barriers to effective working.
Inform customers about new features and functionalities.
Follow up with customers to ensure their technical issues are resolved.
Gather customer feedback and share with our Product, Sales, and Marketing teams.
Assist in training and mentoring junior Customer Support Representatives.
Continuously exploring opportunities for Jenoptik and its customers, improving processes and creative solutions to serve client needs.
Delivering key operational support to customers and meeting, exceeding SLAs.
Monitoring performance & managing parameters to provide fast response.
Successful security clearance and vetting is mandatory for this role.

Desired skills and experience:
Bachelor’s degree in computer science, Information Technology, or demonstrable experience of working within this field.
Experience in a customer support role.
Familiarity with multiple technologies, including networking, Data Center, Security and Cloud.
Familiarity with web technologies and knowledge of HTML, CSS, JSON, IIS.
Experience with network configuration and architecture – Layer 2/Layer 3 Switching/Routing, TCP/IP and VPN
Excellent communication skills, both written and verbal.
Ability to work independently and as part of a team.
Passion for customer service.
Grounded understanding of SQL Databases and query building.
Cloud platforms & Server build experience.
Knowledge of PowerShell scripting.
Advanced fault diagnostics and problem-solving skills.

Note: the post holder may also be asked to support and undertake other related duties not listed in this Job Description from time to time according to the needs of the business.

Contact:
Name: Sarah Overman

Mail: [email protected]

Phone: 000

Our benefits inculde:
27 Days Annual Leave + Bank Holidays
Private Healthcare
Profit Share Scheme
Annual Leave Purchase
Enhanced Maternity & Paternity
6% Employer Pension Contribution
CSR Day
Benefits Hub
C2W
Electric Vehicle Charging Points
Income Protection
On-site Showers
Death in Service
Free Parking
Summer & Christmas Social Events

About Jenoptik

With its Strategic Business Unit (SBU) Smart Mobility Solutions, Jenoptik provides photonics-based, innovative and sustainable solutions, including technology and services for road safety and security. As an end-to-end solution provider, we support our customers with the provision of roadside equipment and software, including integration, installation, maintenance and financing models through to full-service operation of our solutions. Our strong global presence and installation base is supported by a longstanding partner network with tens of thousands systems deployed worldwide. Leveraging 90 years of experience and 40 years in ANPR, Jenoptik is a world-leading enabler for road safety and civil security, with intelligent solutions and services constantly evolving to help make roads, journeys, communities and our environment safer around the globe.

Have we made you interested in this position?

If so, we look forward to receiving your online application.

Should you need any further information, please do not hesitate to contact us.

Apply Now

Refine Your Search

technical support occupations jobs in englefield, brk

Technical Service Specialist

1st Line Support Analyst

IT Support Administrator (Temporary, 3 Months)

Administrative Assistant (IT)

Specialist IT Services and Support II

IT Field Support Engineer

Senior Support Analyst

1st/2nd Line IT Support Engineer - Farnborough

First Line Triage Technology Support Agent

Technical Customer Support Advisor - F'real

IT Officer

Second Line Support

FGA Technical Support & Warranty Executive

IT Apprentice

Application Support Analyst

Customer Support Specialist (DataCosmos)

Implementation Support Executive

Deskside Analyst

ICT Consultant

2nd Line IT Support Engineer

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