Claims manager Work, Jobs in Storrington, Wsx (with Salaries)

Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- ERP systems
- Continuous improvement
- Communication skills
Manager, Accounting
Advanced Energy Industries, Inc. —Littlehampton
- Master's degree
- Bachelor's degree
- Team management
Technical Support Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Maintenance
- Presentation skills
- Contracts
- Annual leave
- Employee discount
1d
Backs Warehouse Operative - DXF
DX Group —Crawley
- Employee assistance programme
Assistant Project Manager
M Group —Brighton
- Organisational skills
- Construction experience
- Communication skills
- Annual leave
- Employee assistance programme
21h
Transport & Logistics Executive
Motorway —Brighton
- £26,000 a year
- Full-time
- Communication skills
Quick apply
11d
Care Home Manager
The Abbeyfield Society —Horsted Keynes
- £45,000 - £51,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
12d
Nurse Case Manager (15 hours)
Collinson —Haywards Heath
- Hybrid work
- Hotel
- Case management
- Communication skills
Workplace Experience Manager
NAA-Jones Lang LaSalle Resources —Brighton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Production Team Member - Fixed Term Contract
Bird & Blend Tea Co. —Worthing
- £13.45 an hour
- 8 hour shift
- Heavy lifting
- University
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Onboarding Calculations Technical Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Mentoring
- Leadership
- Communication skills
- Employee discount
Quick apply
Retail Deputy Manager
The Works —Bognor Regis
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Warehouse Team Member - Fixed Term Contract
Bird & Blend Tea Co. —Worthing
- £13.45 an hour
- Full-time
- Hybrid work
- No experience needed
- University
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
8d
Onboarding Calculations Technical Manager
Legal & General Investment Management —Hove
- Hybrid work
- Mentoring
- Leadership
- Communication skills
- Employee discount
Instanda Project Manager
FalconSmartIT —Guildford
- Full-time
- Hybrid work
- Communication skills
Quick apply
Marketing Campaign & Content Manager
Colosseum Dental UK —Crawley
- Full-time
- Social media management
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Retail Sales Assistant - Keyholder
The Works —Bognor Regis
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
8d
Mechanical Project Manager
BJF Group —Guildford
- Full-time
- Management
- Engineering
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
Building Services Engineer
Serco Group —Bordon
- Full-time
- Continuous improvement
- Travel
- HVAC
- Annual leave
- Employee assistance programme
Quantity Surveyor- Construction
Honeywell —Gatwick Airport
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Contracts
- Annual leave
- Employee assistance programme
4d

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Customer Service Advisor

Zentiva Group, a.s. -
Guildford

Apply Now

Job details

Full-time

Qualifications

Customer service call handling
EDI
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
ERP systems
ERP software
Internal department liaison
Microsoft Office Suite
Continuous improvement
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Pharmaceutical industry setting experience
Account management
Communication skills
Supply chain customer service
A Level

Full job description

Position Purpose:

To provide a first-class customer enquiry service, with a strong focus on managing orders, product information, and claims. The role works proactively with customers to support initiatives that add value to the overall sales proposition and ensures a strong understanding of the Commercial Customer’s needs in a rapidly changing environment.

Key Responsibilities and Duties:

Customer Contact Management

Respond professionally and within agreed timelines to phone and email enquiries.
Handle requests related to product information, invoice queries, and general company information.

Order Processing

Receive and process customer orders via EDI, email, and phone.
Upload pricing information and resolve pricing discrepancies.
Remove order blocks (including EDI blocks) to ensure efficient processing with logistics partners.
Work cross-functionally to mitigate supply constraints and out-of-stock challenges.
Apply audit controls to ensure compliance with trading terms, credit checks, and authorised pricing.
Liaise with logistics partners to ensure service and control requirements are met.

Claims Processing

Record and manage invoice claims and payment disputes through to resolution.
Monitor claim reason codes and support continuous process improvements internally and with customers.

Key Account Development

Act as a key link between assigned customers and the Account Manager.
Manage and share stock information with customers.
Monitor customer websites (where applicable) to track product availability.
Maintain an accurate and up-to-date customer account database.

Business Initiatives

Support and implement customer-focused initiatives based on feedback from the Annual Customer Survey.
Identify and share best practices to improve overall customer service.

SOP Maintenance

Ensure Standard Operating Procedures (SOPs) are in place and updated to reflect current operations.

Other Responsibilities

Follow GxP principles and complete required training.
Adhere to Health, Safety, and Environmental policies (ESMS).
Report any pharmacovigilance-related information as required.
Comply with all internal policies, including the Code of Ethics.

Key Working Relationships

Collaborate internally with Supply Chain, Customer Service, Commercial teams, Finance, IT, Quality, Medical Information, and the General Manager.
Build and maintain strong relationships with customers, logistics partners (3PL), and IT support teams.

Qualifications & Required Skills:

Education & Training

Educated to A-level or equivalent professional qualification.
Proficiency in MS Office.
SAP experience is desirable.

Professional Skills & Knowledge

Strong communication and listening skills.
High attention to detail and accuracy.
Organised and able to prioritise workload effectively.
Self-driven and proactive, with a hands-on approach.
Adaptable with strong problem-solving skills.
Passionate about delivering excellent customer service.
A collaborative team player with a positive mindset.

Experience

Previous experience in a customer-facing or supply chain environment is desirable.
Experience in the pharmaceutical industry is an advantage.
Familiarity with ERP systems is beneficial.

Our Recruitment Process:

To be considered for this role, please apply via our Applicant Tracking System and refrain from sending your CV by email. After the application period closes, our Recruitment team will review all applications against the role requirements. Successful candidates will be contacted for an initial screening interview, followed by further discussions with hiring managers. Candidates who are not selected will be informed in writing.

Diversity & Inclusion at Zentiva:

Diversity is a fact. Inclusion is an act @Zentiva.

At Zentiva, we are a team of 5000 unique talents united by our purpose to provide health and wellbeing for all generations. We are committed to creating a workplace where everyone feels valued, can be themselves, and can contribute fully. We welcome applications from all qualified candidates, regardless of background, beliefs, or life experiences.

Apply Now

Refine Your Search

claims manager jobs in storrington, wsx

Customer Service Advisor

Manager, Accounting

Technical Support Officer

Backs Warehouse Operative - DXF

Assistant Project Manager

Transport & Logistics Executive

Care Home Manager

Nurse Case Manager (15 hours)

Workplace Experience Manager

Production Team Member - Fixed Term Contract

Onboarding Calculations Technical Manager

Retail Deputy Manager

Warehouse Team Member - Fixed Term Contract

Onboarding Calculations Technical Manager

Instanda Project Manager

Marketing Campaign & Content Manager

Retail Sales Assistant - Keyholder

Mechanical Project Manager

Building Services Engineer

Quantity Surveyor- Construction

I want to receive the latest job alerts for claims manager in storrington, wsx

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