First line managers Work, Jobs in Heavitree, Dev (with Salaries)

Closing Specialist
Crowdcube —Exeter
- Up to £35,000 a year
- Hybrid work
- Spanish
- English
- Continuous improvement
Food and Beverage Manager
Leonardo Hotel Exeter —Exeter
- Customer service
- Hotel
- Referral programme
Quick apply
Account Manager - Boots, Exeter
Revlon Corporate —Exeter
- Weekend availability
- Customer service
- Communication skills
- Employee discount
Chef
LED Community Leisure Ltd —Exeter Airport
- £14.21 an hour
- Weekend availability
- Customer service
- First Aid Certification
- Continuous improvement
- Employee discount
- Gym membership
Quick apply
6d
TPS Sales Manager
Marshall Motor Group —Exeter
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
Operations Controller
Evri —Exeter
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Grand Flex Assistant
Grandir UK —Exeter
- Up to £13.21 an hour
- Experience working with children
- Annual leave
- Employee discount
Quick apply
2d
Grand Flex Nursery Assisant
Grandir UK —Exeter
- Up to £13.21 an hour
- Experience working with children
- Annual leave
- Employee discount
Quick apply
2d
Production Operative
A N Wallis & Company Ltd —South Brent
- From £12.71 an hour
- Full-time
- Computer literacy
- Maintenance
- Continuous improvement
Quick apply
2d
Grand Flex Nursery Practitioner
Grandir UK —Exeter
- Up to £14.45 an hour
- Experience working with children
- Annual leave
- Employee discount
Quick apply
2d
Business Administrator - Equalities
Ministry of Justice —Newton Abbot
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
13d
Postperson with Driving
Royal Mail Group —Okehampton
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Concierge
GLL —Teignmouth
- £13.45 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
12d
Neighbourhood Officer - Estates
Mid-Devon District Council —Tiverton
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Conflict management
- Free parking
- Annual leave
Senior Rehabilitation Case Manager - Exeter
Proclaim Care Limited —Exeter
- £52,000 - £55,000 a year
- Full-time
- Continuous improvement
- Case management
- Travel
- Annual leave
- Work from home
People Hub
Ministry of Justice —Newton Abbot
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- Presentation skills
- Annual leave
Assistant Site Manager - Volume Housebuilding, EX2 8WB
untypical —Exeter
- Microsoft Word
- Management
- Customer service
- Employee assistance programme
Team Lead
Gooch & Housego Torquay —Torquay
- Full-time
- Continuous improvement
- Team management
- Quality control
- Employee assistance programme
Quick apply
Senior Early Years Practitioner
Spring Nurseries —Exeter
- Up to £28,000 a year
- Full-time
- Management
- Experience working with children
- Mentoring
- Annual leave
- Employee discount
6d
Staff Development Lead (Head of Development)
Dalskats Limited Trading as Home Orchard —Chudleigh
- £16 - £18 an hour
- Part-time
- Microsoft Office
- Supervising experience
- Human resources
- Health & wellbeing programme
Quick apply
1d

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Closing Specialist

Crowdcube
Exeter

Apply Now

Job details

Up to £35,000 a year

Benefits

Cycle to work scheme
Company pension

Qualifications

French
Spanish
Internal department liaison
English
Microsoft Office Suite
Complaint handling
Zendesk
Continuous improvement
B2B
Customer interaction
AI
Communication skills

Full job description

Don’t meet every requirement? Apply anyway! Studies show that women or people of colour are less likely to apply for jobs unless they meet every requirement. If you think you’re slightly underqualified, don't be discouraged to apply. You can help make Crowdcube become a better place.

As an Equal Opportunity Employer we are committed to building a diverse team that feels valued. We do not discriminate based on race, colour, national origin, sexual orientation, gender, age, religion, mental or physical disability, or any way you represent yourself. We strongly believe diversity makes for more successful teams and it's essential for success.

Who we are:

As a leading European retail investment marketplace, Crowdcube raises finance for Europe's hottest high-growth businesses by giving investors the opportunity to back businesses they believe in.

Crowdcube was inspired by an unshakable belief in entrepreneurs that dream big, push at the edges and want to make a difference. Our mission is to democratise investment, helping to fuel the next generation of business who want to leave a mark on the world.

Since founding in 2011, our investor community of 1.7m+ has helped to raise more than £1.4 billion for over 1,300 mission-driven businesses across Europe, such as ZOE, Nothing, Qonto, Finary, Revolut, Cowboy, Monzo, Heura, Brewdog, Grind, Chip & what3words.

Job Outline:

We are looking for a Closing Specialist to join our Closing Team. This is a diverse role and we are looking for someone who is passionate about providing the best experience and will drive to ensure such experience; who is interested in working in the start-up industry and with investors.

This role will be based in our Exeter office.

Day to day you will:

Being the first point of contact for investors and companies in the EU and UK to support and resolve their queries in-line with our SLAs.
Work with other departments to get the information you need to support and resolve investor and company queries.
Participate in meetings to keep up to date with other departments and funded companies' actions.
Handling investor complaints in the first instance, and escalating as per procedure.
Send investor updates via our CRM system.
Assist investors regarding their payments.
Assist investors regarding their AML checks when needed.
Management of the completion process and client relationships for European and UK companies.
Raising invoices
Preparing & submitting tax relief applications
Preparing and submitting compliance packs
Arranging & paying out large sums of money to companies
Updating companies with regards to Anti-Money Laundering checks and payment collection (working closely with the Finance and AML Teams)
Working closely with the legal team in order to finalise the completion of the round

In addition, support the Head of Closing to continuously improve the customer experience, this includes (but not limited to):

Being proactive and raising areas of improvement.
Raise product issues and work with our Engineering Team in resolving in a timely manner.
developing processes (with and without Product support) for improving the efficiency of dealing with company completions.
working with the Product team to improve the experience for companies completing rounds, including improvements to the portfolio and other new product offerings
improving company content, FAQs and communications.

Ideally you will have:

Excellent written and verbal communication skills in English are essential. Fluency in French and/or Spanish is an advantage but not essential.
Previous experience in a customer related role.
Excellent customer service skills.
Meticulous attention to detail.
Extremely organised with the ability to prioritise your own workload and manage your own time effectively.
Adaptability in the face of changing and short-notice deadlines.
Proven knowledge of MS Office and Google Apps for work.
Knowledge of a CX system such as Zendesk or Intercomm, in particular use of AI capabilities is an advantage but not essential.
Strong project management skills.
Strong B2B customer service skills

In addition, resonate with the following:

Start-up DNA: Be resilient, get things done, 80/20, are comfortable with uncertainty, adaptable to change, used to working in a fast-paced and ever-changing environment and know when to fight for the right thing and when to say no.
Communicator: Articulate, Persuasive, Good listener, Empathetic
Questioning: Curious, Open-minded, Comfortable expressing their opinions,Healthy disrespect for the status quo
Methodical: Logical, Data-driven, Well informed
Practical: Detail oriented, Pragmatic, Organised, Good under pressure
Energetic: Outgoing, Passionate, Joyful, Positive, Optimistic, Bias to action Negotiation and Sales ability: Persuasive, Empathetic, Focused, Target driven
Creative: Insightful, Innovative, Problem Solver
Experience: Highly confident and experienced speaking and working with both European and UK clients.

What we are offering:

We like to nurture talent and ensure members of our team develop and hone their skills through training, attending conferences and subscriptions to online courses. We’re passionate and hard-working, and we take care of our team:

Salary up to £35,000 (DOE)
Participation in the employee share option plan (subject to the prevailing company policy at the time)
25 days holiday + bank holidays + holiday for tenure
Pension Scheme at 4% matched (UK Residents Only)
Private Medical Scheme with AXA including dental and optical cash plans
Access to Oliva, a mental health platform
Life Assurance Scheme (4 x salary)
A well-being allowance of with a £400 per year
An allocation of £600 per year towards professional development
Cycle to work scheme

Our interview process typically consists of an initial phone screen, an interview with the hiring manager and a task, followed by a final interview with other members of the team. There aren't any trick questions and the task will typically be based on a real scenario the team have worked on.

Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Apply Now

Refine Your Search

first line managers jobs in heavitree, dev

Closing Specialist

Food and Beverage Manager

Account Manager - Boots, Exeter

Chef

TPS Sales Manager

Operations Controller

Grand Flex Assistant

Grand Flex Nursery Assisant

Production Operative

Grand Flex Nursery Practitioner

Business Administrator - Equalities

Postperson with Driving

Concierge

Neighbourhood Officer - Estates

Senior Rehabilitation Case Manager - Exeter

People Hub

Assistant Site Manager - Volume Housebuilding, EX2 8WB

Team Lead

Senior Early Years Practitioner

Staff Development Lead (Head of Development)

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