Assistant quantity Work, Jobs in Redditch, Wor (with Salaries)

Claims Manager
National Highways —Birmingham
- £20,000 - £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Communication skills
10d
German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM
Ramboll —Birmingham
- Full-time
- Microsoft Powerpoint
- Management
- Engineering
- Annual leave
Quick apply
Senior Commercial Manager
Sisk —Birmingham
- Full-time
- Continuous improvement
- Conflict management
- Mentoring
M&E Designer Engineer
GOLDBECK GmbH —Birmingham
- Full-time
- CAD
- Engineering
- Communication skills
Senior Estimator
Sisk —Birmingham
- Full-time
- Hybrid work
- Management
- No degree
- Contracts
- Annual leave
COMMERCIAL & PROJECT MANAGEMENT - TALENT COMMUNITY TO REGISTER INTEREST IN POWER SECTOR ROLES
Laing O'Rourke —Birmingham
- Project management
RISK MANAGER
Laing O'Rourke —Birmingham
- Analysis skills
- Communication skills
Senior Quantity Surveyor
COLAS ROADS UK —Birmingham
- £50,000 - £60,000 a year
- Customer service
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee discount
Senior Mechanical Engineer Building Services
Baily Garner —Birmingham
- £55,000 a year
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Annual leave
- Flexible schedule
Quick apply
Senior Quantity Surveyor
AmcoGiffen —Tamworth
- £55,000 - £70,000 a year
- Full-time
- Civil engineering
- Mentoring
- Contracts
- Life insurance
Quick apply
Senior Contract Surveyor
Hill Group UK —Coventry
- Mentoring
- Contracts
- Construction experience
- Employee discount
3d

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Claims Manager

National Highways -
Birmingham

Apply Now

Job details

Full-time
£20,000 - £50,000 a year
10 days ago

Qualifications

Customer service
Stakeholder liaison
Process improvement
Performance management
Continuous improvement cycles oversight
Team management
Management reporting
Communication skills
Negotiation

Full job description

About the job

National Highways have an exciting opportunity for a Claims Manager to join our Network Claims team.

This role is being offered on a fixed term basis until 31 st May 2027 and will be based in Birmingham on a hybrid working basis.

In this role, you will lead a team of Assistant Claims Handlers, providing guidance and direction to support the timely resolution of claims within legal frameworks. You will foster a high-performing environment, using performance data to drive continuous improvement, responding to changing business priorities and helping to ensure claims processes remain effective, efficient and customer-focused.

You will:

Manage and develop people within the Claims Team, providing performance management, coaching, career development and support to build a high-performing team.
Manage the workload of the Claims Support Team to ensure that claims are set up, allocated correctly, invoices are produced in a timely manner, cases closed in accordance with processes as well as meeting deadlines and SLAs.
Allocate resources to ensure all tasks that support the claims function are completed.
Assess and manage claim-related risks for the stages of the claims process that the claims support team are responsible for
Liaise with a range of internal and external stakeholders, including service providers, Traffic Officer Service, ROC/RCC, inspectors, quantity surveyors, barristers, legal representatives, claimants and insurers, to gather evidence and support the timely resolution of claims.
Review recommendations from Claims Handlers and make decisions on claims within delegated financial authority (£20k–£50k depending on team and circumstances), ensuring resolutions are aligned with legislation, policy, precedent and expert guidance.

About you

Previous people management experience.
Excellent interpersonal, communication and negotiation skills.
Experience of working in a fast-paced environment with challenging service level agreements.
Proven stakeholder management and customer service skills.
Ability to interrogate data, create and analyse run performance reports to manage your area of responsibility and the people within it.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

Apply Now

Refine Your Search

assistant quantity jobs in redditch, wor

Claims Manager

German Speaking Principal Project Manager / Associate Project Manager, TRANSPORT PROJECT MANAGEMENT TEAM

Senior Commercial Manager

M&E Designer Engineer

Senior Estimator

COMMERCIAL & PROJECT MANAGEMENT - TALENT COMMUNITY TO REGISTER INTEREST IN POWER SECTOR ROLES

RISK MANAGER

Senior Quantity Surveyor

Senior Mechanical Engineer Building Services

Senior Quantity Surveyor

Senior Contract Surveyor

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I want to receive the latest job alerts for assistant quantity in redditch, wor

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