Technical support analyst Work, Jobs in Tower Hamlets, Gtl (with Salaries)

Service Desk Analyst - Apprentice
T-Tech —London
- Computer literacy
- Communication skills
Quick apply
IT Application Support Analyst
TrinityBridge —London
- SQL
- APIs
- Communication skills
IT Support Analyst
IQUW Group —London
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
Junior IT Collaboration Analyst
The Salvation Army —London
- £34,854 a year
- Full-time
- No degree
2d
Graduate Trading Support Analyst
Trayport —London
- Full-time
- Continuous improvement
- No degree
- APIs
ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
3d
Murex Production Support Analyst
Westpac Institutional Banking —London
- Full-time
- No degree
- Communication skills
- Banking
11d
End User Support Analyst
Clarksons —London
- Weekend availability
- Microsoft Office
- Continuous improvement
- Computer networking
IS Service Analyst
NSPCC —London
- Organisational skills
Application Support Analyst (Linux & Trading Systems)- London
FDM Group —London
- Analysis skills
- Financial services
- Linux
- Annual leave
13h
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Writing skills
- SQL
- Scripting
Quick apply
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
10d
Senior Support Analyst
MRI Software —London
- Full-time
- SQL
- Communication skills
Analyst, Desktop Support - Information & Technology
StepStone Group —London
- Communication skills
Service Desk Analyst (1st line) - Onsite
Wanstor —London
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
11h
Application Support Analyst - EMEA
Innovative Systems —London
- Full-time
- Spanish
- Computer Science
- English
Quick apply
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
2nd Line Service Desk Analyst
Enable Technology —Borehamwood
- £35,000 - £42,000 a year
- Full-time
- Mentoring
- SharePoint
- Leadership
- Work from home
- Employee discount
Quick apply
2d
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
Technology Support Senior Analyst
Bank of America —Bromley
- Full-time
- Customer service
- Analysis skills
- Computer networking
6d

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technical support analyst jobs near tower hamlets, gtl

Service Desk Analyst - Apprentice

T-Tech -
London

Quick apply

Job details

Apprenticeship

Qualifications

Technical troubleshooting
Desktop support
Computer literacy
IT service management
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Mobile devices

Full job description

Are you passionate about technology and eager to start a career in IT? We are looking for an enthusiastic and motivated Service Desk Analyst Apprentice to join our growing IT team.

This is an excellent opportunity to gain hands-on experience supporting users, troubleshooting technical issues, and learning from experienced IT professionals while working towards a recognised apprenticeship qualification.

The Role

As a Service Desk Analyst Apprentice, you will be the first point of contact for colleagues requiring IT support. You will assist with resolving technical issues, logging incidents, and ensuring users receive excellent customer service.

You will receive structured training and mentoring to develop your technical knowledge and professional skills.

Key Responsibilities

Provide first-line technical support to users via phone, email, and ticketing systems.
Log, track, and update incidents and service requests.
Troubleshoot hardware, software, network, and user access issues.
Escalate complex issues to senior IT team members where necessary.
Set up and configure laptops, desktops, mobile devices, and user accounts.
Support Microsoft 365 applications and business systems.
Maintain accurate documentation and knowledge base articles.
Follow IT service management processes and security standards.
Deliver excellent customer service and maintain professional communication at all times.

Requirements

What We're Looking ForEssential Skills & Attributes

A genuine interest in technology and IT.
Strong problem-solving abilities and attention to detail.
Excellent communication and customer service skills.
Ability to work effectively as part of a team.
Enthusiastic, eager to learn, and self-motivated.
Basic understanding of computer hardware, software, and Microsoft applications.

Qualifications

GCSEs (or equivalent) in Maths and English at Grade 4/C or above.
Any IT-related qualification or study would be advantageous but is not essential.

What You'll Gain

A recognised IT apprenticeship qualification.
Hands-on experience in a professional IT environment.
Support and mentoring from experienced IT professionals.
Exposure to modern technologies and business systems.
Excellent career progression opportunities within IT Support, Infrastructure, Cyber Security, Cloud Technologies, or Networking.

Recruitment Process

Video Interview
30-minute Microsoft Teams interview with the Hiring Manager
Online Thrive Assessment
Final stage interview

Quick apply

Refine Your Search

technical support analyst jobs in tower hamlets, gtl

Service Desk Analyst - Apprentice

IT Application Support Analyst

IT Support Analyst

Junior IT Collaboration Analyst

Graduate Trading Support Analyst

ICT Technical Analyst

Murex Production Support Analyst

End User Support Analyst

IS Service Analyst

Application Support Analyst (Linux & Trading Systems)- London

Market Support Analyst

Operational IT Analyst

Senior Support Analyst

Analyst, Desktop Support - Information & Technology

Service Desk Analyst (1st line) - Onsite

Application Support Analyst - EMEA

IT Operations Analyst

2nd Line Service Desk Analyst

Service Desk Analyst

Technology Support Senior Analyst

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