It support Work, Jobs in Ickleton, Cam (with Salaries)

Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
10d
EUN IT Support Apprentice
Sika —Welwyn Garden City
- Full-time
- Windows
- Travel
- Computer networking
Quick apply
2d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Travel
- Computer networking
Quick apply
3d
Data Center IT Technician
Nebius —Harlow
- Night shift
- Linux
Quick apply
Workplace Support Engineer
M Group —Stevenage
- Communication skills
- Annual leave
- Employee assistance programme
1d
ICT Domiciliary Medicines Management Specialist Pharmacy Technician
Cambridgeshire and Peterborough NHS Foundation Trust —Ely
- £39,959 - £48,117 a year
- Full-time
- Driving
- Travel
- Training & development
4d
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
IT service desk and support manager
The Princess Alexandra Hospital NHS Trust —Harlow
- £49,387 - £56,515 a year
- Continuous improvement
- Training & development
8d
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- Communication skills
IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Analytics
Quick apply
Technical Support Plant Engineer
M Group —Stevenage
- Travel
- Annual leave
- Employee assistance programme
Customer Support Specialist (Apprenticeship)
Beyond Co —Newmarket
- £16,640 - £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
Technical Support (Compliance)
Civic Recruitment Limited —Harlow
- £150 a day
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Clinical Systems Project/ Operational Support Analyst
Hertfordshire Community NHS Trust —Welwyn Garden City
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Continuous improvement
- Flexible schedule
9d
Technical Support Manager (Build Insight)
Build Insight Ltd —Welwyn Garden City
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
6h
Senior Data Center IT Technician
Nebius —Harlow
- English
- Computer networking
Quick apply
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills
Digital Learning Partner
The Princess Alexandra Hospital NHS Trust —Harlow
- £32,073 - £39,043 a year
- Customer service
- Microsoft Office
- Continuous improvement
8d
Digital Friend Volunteer
Age Well East – Colchester —Halstead
Quick apply
Microsoft Instructor
BPP Holdings —Wyboston
- Overtime
- Remote
- Training & development
- Teaching
- Annual leave

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Activation Support Representative - eCommerce

Worldpay (UK) Limited -
Cambridge

Quick apply

Job details

10 days ago

Qualifications

CRM software
Technical troubleshooting
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Technical support
E-commerce
Bachelor's degree
Continuous improvement
APIs
Customer support
Customer interaction
Multidisciplinary collaboration
Root cause analysis
Communication skills

Full job description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for an eCommerce Activation Support Representative to join our ever-evolving eCommerce team, helping merchants and partners successfully launch and optimise payment solutions that enable businesses to accept payments and serve their customers around the world.

Working closely with internal stakeholders and customers, you'll play a key role in supporting the activation and onboarding journey, ensuring a smooth transition from implementation through to live payment processing. You'll help deliver an outstanding customer experience while supporting the technology that powers global commerce.

What you'll own

Provide high-quality support for eCommerce payment solutions, helping clients and internal teams investigate, troubleshoot and resolve payment processing issues with pace and accuracy.
Take ownership of support cases from initial review through to resolution, ensuring clear communication, accurate documentation and timely follow-up in line with service level expectations.
Analyse transaction flows, payment responses and customer impacts to identify root cause and drive effective resolution of technical and operational issues.
Partner with Product, Engineering, Implementations, Relationship Management and other internal teams to manage escalations and deliver the best possible outcomes for clients.
Identify trends, recurring issues and opportunities for improvement, contributing to process enhancements, knowledge sharing and a better client experience.

What you'll bring

Experience in technical support, client support, operations or a similar customer-facing role, ideally within payments, fintech, eCommerce or a technology-driven environment.
Strong troubleshooting and problem-solving skills, with the ability to investigate issues, analyse information and communicate solutions clearly.
Excellent verbal and written communication skills, with confidence engaging with both technical and non-technical stakeholders.
A proactive approach to managing workload, meeting commitments and delivering a high standard of customer service.
Curiosity and enthusiasm for learning about eCommerce payments, payment gateways, transaction processing and emerging payment technologies.

It's a bonus if you have

Knowledge of payment gateways, acquiring, authorisations, settlements, refunds, chargebacks or alternative payment methods.
Experience supporting merchants or partners within an eCommerce payments environment.
Experience using case management or CRM platforms such as Salesforce, ServiceNow or similar tools.
Familiarity with APIs, transaction logs, error codes or technical integration troubleshooting.
A continuous improvement mindset and a passion for helping clients succeed.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

#LI-BH1

Quick apply

Refine Your Search

it support jobs in ickleton, cam

Activation Support Representative - eCommerce

EUN IT Support Apprentice

IT Support Engineer (1st / 2nd Line)

Data Center IT Technician

Workplace Support Engineer

ICT Domiciliary Medicines Management Specialist Pharmacy Technician

Graduate / Placement Technical Support Engineer

IT service desk and support manager

Staff Linux Support Engineer

IT Support Manager

Technical Support Plant Engineer

Customer Support Specialist (Apprenticeship)

Technical Support (Compliance)

Clinical Systems Project/ Operational Support Analyst

Technical Support Manager (Build Insight)

Senior Data Center IT Technician

Applications Engineer.

Digital Learning Partner

Digital Friend Volunteer

Microsoft Instructor

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