Faculty Work, Jobs in Headington, Oxf (with Salaries)

Applicant & Enquiry Adviser
Oxford Brookes University —Headington
- £28,778 - £31,236 a year
- Full-time
- Hybrid work
- Customer service
- English
- University
13d
Impact Evidence & Evaluation Officer - Internal Applicants only
Oxford Brookes University —Headington
- £32,080 - £34,610 a year
- Part-time
- Hybrid work
- Administrative experience
- University
- No degree
- Annual leave
1d
Teaching Faculty Administration Support Officer
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Part-time
- University
- IT
- Teaching
- Annual leave
7d
Academic Administration Manager
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Management
- English
- Administrative experience
Regulatory and Legal Officer
Oxford Brookes University —Headington
- £32,080 - £34,610 a year
- Full-time
- University
- In-person
- Teaching
Programme Administrative Assistant, Schmidt AI in Science Faculty Fellowship Programme
University of Oxford —Oxford
- Administrative experience
- Organisational skills
- IT
- Annual leave
2d
Campus Services Support Assistant
Oxford Brookes University —Oxford
- £27,126 a year
- Weekend availability
- Customer service
- English
- University
6d
Post Doctoral Research Assistant
Oxford Brookes University —Oxford
- £32,080 - £34,610 a year
- Full-time
- Doctoral degree
- University
- Organisational skills
10d
Lecturer or Senior Lecturer in Finance
Oxford Brookes University —Headington
- £41,064 - £58,225 a year
- Full-time
- Hybrid work
- University
- Accounting
Community Learning Lecturer
Abingdon and Witney College —Abingdon
- £34,391 - £44,558 a year
- Full-time
- English
- Education
- Travel
Research Facilitator
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Annual leave
7d
Postdoctoral Research Scientist – Chemical Synthesis for Advanced Therapeutics
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Full-time
- Doctoral degree
- Organisational skills
- Annual leave
- Employee assistance programme
Research Assistant
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Doctoral degree
- School
9d
School Partner Executive
Activate Learning —Oxford
- £33,293 - £35,317 a year
- Travel
- Communication skills
- School
- Free parking
- Annual leave
2d
Operations Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Management
- Analysis skills
Curriculum Manager - Engineering and Motor Vehicle
Newbury College —Newbury
- Full-time
- Engineering
- Café
- Teaching
- Free parking
- Employee discount
Agriculture & Countryside Management Lecturer
Abingdon and Witney College —Witney
- £34,391 - £44,558 a year
- Full-time
- Organisational skills
- Communication skills
- Teaching
Research Support Administrator
Buckinghamshire New University —High Wycombe
- £26,093 - £28,778 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
9d
Senior Lecturer in Real Estate
Oxford Brookes University —Headington
- £47,389 - £58,225 a year
- Full-time
- Teaching
14d
Lecturer/Senior Lecturer in Aerodynamic Engineering
Oxford Brookes University —Headington
- £41,064 - £58,225 a year
- Full-time
- Engineering
- University
- Communication skills
2d

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Applicant & Enquiry Adviser

Oxford Brookes University -
Headington

Apply Now

Job details

Permanent | Full-time
£28,778 - £31,236 a year
13 days ago

Benefits

On-site gym
Company pension

Qualifications

Customer service
English
Communication skills
Teaching
A Level

Full job description

£28,778, rising to £31,236

Full Time, Permanent - Professional Ser

Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to, a city with a rich history of culture and learning. We are a globally recognised university focused on providing high-quality teaching and delivering impactful research and an excellent student experience. Our vision is simple: “shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new, and excelling in education and research.”

Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.

In acknowledgment of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze Award and a Race Equality Charter Bronze Award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow.

The Role

Based at our Headington Campus and reporting to the Senior Applicant Engagement Officer, the Applicant & Enquiry Adviser plays a vital role in delivering a high-quality experience for prospective students and applicants. As part of the Marketing and Communications Directorate, you will act as a named contact, providing personalised advice and support, responding to enquiries across channels including The Student Room, Unibuddy, phone, and CRM systems, and contributing to student recruitment objectives.

Working within the Applicant Engagement team, you will help ensure all applicants receive timely, accurate, and professional responses, support campaigns and events, and contribute to targeted conversion activity across key UK and international markets, ensuring every interaction with Oxford Brookes is positive and engaging.

What will I be doing?

Responding efficiently and accurately to prospective student and applicant queries, ensuring a high-quality customer experience.
Writing high-quality responses and overseeing those provided by enquiry assistants.
Acting as a named contact for undergraduate and postgraduate applicants, delivering proactive advice and support on the progress of their applications.
Liaising with academic and professional services colleagues to provide comprehensive responses to enquiries.
Using the CRM system to record student details, manage enquiries, and produce regular reports on response times.
Supporting and planning telephone campaigns, social media campaigns, and webinars, ensuring their successful delivery.
Occasionally supervising Student Ambassadors supporting enquiry-handling work.
Assisting with Open and Applicant Days, and other recruitment events, to provide advice and guidance on the admissions process.

Which skills do I need?

Level 3 qualifications (A levels or equivalent), with an excellent standard of written and spoken English.
Experience in delivering high-quality customer service.
Knowledge and understanding of the UK and/or international applicant journey.
Excellent ability to work efficiently and accurately within a database or CRM system.
Strong communication skills and a commitment to supporting applicants through a positive admissions experience.

How to Apply

If you have the vision, skills, and capabilities we are looking for, we would be delighted to hear from you. As part of the application process, please upload:

Your CV
A cover letter (maximum one page) that provides examples and explains how you meet the criteria outlined in the Person Specification.

Selection Process: The process will include two stages:

An online skills test

A formal interview

We encourage applicants to ensure their application reflects their own experience and skills.

Benefits

As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).

We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.

We have an extremely competitive Local Government pension scheme with a 19.2% Employer contribution rate, as well as providing all staff with financial education, a comprehensive employee assistance helpline.

We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team

In addition, all employees have access to:

Discounted rates for the University sports & gym facilities
Brookes on-site Nursery.
Discounted travel options
TOTUM card discount scheme
Relocation scheme (for moves over 30 miles)
Training and development opportunities
Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work

Equality, diversity and inclusion

At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.

As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.

As a result of the immigration changes that came into effect from 22 July 2025 this role will not attract sufficient points to obtain a sponsored skilled worker visa under the points based immigration system, however applications are welcome from candidates who don’t currently have the right to work in the UK, but who would be eligible to obtain a visa via another route.

https://my.corehr.com/pls/oburecruit/erq_jobspec_details_form.jobspec?p_id=194725

Closing Date :

23-Aug-2026

Vacancy ID :

194725

Faculty or Directorate :

Marketing Recruitment & Engagement

Location :

Gipsy Lane Site, Headington Campus

For more information :

[email protected]

Posted on :

17-Jul-2026

Apply Now

Refine Your Search

faculty jobs in headington, oxf

Applicant & Enquiry Adviser

Impact Evidence & Evaluation Officer - Internal Applicants only

Teaching Faculty Administration Support Officer

Academic Administration Manager

Regulatory and Legal Officer

Programme Administrative Assistant, Schmidt AI in Science Faculty Fellowship Programme

Campus Services Support Assistant

Post Doctoral Research Assistant

Lecturer or Senior Lecturer in Finance

Community Learning Lecturer

Research Facilitator

Postdoctoral Research Scientist – Chemical Synthesis for Advanced Therapeutics

Research Assistant

School Partner Executive

Operations Manager

Curriculum Manager - Engineering and Motor Vehicle

Agriculture & Countryside Management Lecturer

Research Support Administrator

Senior Lecturer in Real Estate

Lecturer/Senior Lecturer in Aerodynamic Engineering

I want to receive the latest job alerts for faculty in headington, oxf

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