It Work, Jobs in Newcastle Upon Tyne (with Salaries)

IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
7d
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
10d
Service Desk Analyst
Cora Health —Newcastle upon Tyne
- Up to £27,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
9d
IT Delivery - Web Developer - IT4
Parkdean Resorts —Newcastle upon Tyne
- £60,000 a year
- Azure
- JavaScript
- Resort
- Store discount
- Employee assistance programme
Quick apply
IT Technician
END —Washington
- Full-time
- Computer networking
- SharePoint
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT and Telecoms Sales
PCC Systems —Stocksfield
- Part-time
- Hybrid work
- Sales
- Analysis skills
- Contracts
Quick apply
Senior IT Consultant
Pennisi Semiconductor Consulting —Newcastle upon Tyne
- £34,989.56 - £96,438.40 a year
- Part-time
- Azure
- Oracle
- Windows
- Referral programme
- Sick pay
Quick apply
3h
IT Specialist - Compute & Storage
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Mentoring
- Agile
- Employee discount
Senior Service Desk Consultant - 3rd Line
TSG —Gateshead
- £0.01 - £45,000.00 a year
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Architecture - Senior Solutions Architect - IT1
Parkdean Resorts —Newcastle upon Tyne
- £80,000 a year
- Computer Science
- Engineering
- No degree
- Store discount
- Employee assistance programme
Quick apply
Principal Oracle SCM Solution Architect
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Presentation skills
Quick apply
13d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
Programme Leader & Lecturer in IT/Computing
Education Partnership North East (EPNE) —Sunderland
- £31,375 - £40,912 a year
- Part-time
- English
- IT
- Teaching
- Free parking
- Employee discount
IT Delivery Graduate - Newcastle
Sage —Newcastle upon Tyne
- IT
- Leadership
- Communication skills
Service Desk Analyst
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Windows
- Communication skills
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
Telematics Service Desk Analyst
MSX International —Whitley Bay
- Up to £27,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Annual leave
- Work from home
Quick apply
6d
IT Team Lead - Infrastructure
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Management
- Mentoring
- Annual leave
- Employee discount
8d

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IT Technician

Gateshead College -
Gateshead

Apply Now

Job details

Full-time
£26,109 a year
7 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Windows
Microsoft Office
IT
Communication skills
Active Directory

Full job description

Salary

£26,109 per annum

Contractual hours

Basis

Full time

Region

North

Package

Permanent

Job category

Non Teaching

Date posted

24/06/2026

Job reference

VV2096

A new vacancy has arisen in IT Services to provide IT support to our staff and students. You will be working as part of the IT Services team and will report to the Service Desk Manager.

You will be responsible for providing outstanding customer service and technical support. The successful candidate must be capable of managing their own workload efficiently and demonstrate excellent communication and interpersonal skills.

You must be able to demonstrate PC hardware and software fault-finding skills and have an ability to learn quickly and solve technical problems. A good working knowledge of Windows 11 operating systems, Microsoft 365 and other common software packages is essential. Experience with Active Directory and a basic understanding of networking is desirable.

It is essential that you have a relevant Level 3 qualification in an IT related subject or equivalent experience.

You must show a commitment to outstanding customer service.

Customer Support

Provide first and second-line technical support to staff and students via walk-in, phone, email, and remote support tools
Deliver a high level of customer service, ensuring timely resolution of incidents and service requests
Log, track, and update support tickets using the IT Service Management system
Communicate clearly with non-technical users, explaining solutions in plain language

Hardware & Software Support

Install, configure, and maintain desktop PCs, laptops, printers, and mobile devices.
Troubleshoot issues related to Windows 11 operating systems and standard college applications
Support Microsoft Office 365 applications including Outlook, Teams, Word, Excel, and OneDrive
Perform routine maintenance, updates, and system checks to ensure optimal performance

Our Benefits:

Generous holiday allowance of 33 days plus bank holidays

Mental health and wellbeing support, with 24/7 access to an employee assistance programme and counselling services.

Career average pension with the Local Government Pension Scheme.

Travel support including subsidised on site parking, discounted public transport scheme and cycle to work scheme.

Retail and travel discounts.

Volunteering Days.

Apply Now

Refine Your Search

it jobs in newcastle upon tyne

IT Technician

Service Desk Engineer (End User Support)

Service Desk Analyst

IT Delivery - Web Developer - IT4

IT Technician

IT and Telecoms Sales

Senior IT Consultant

IT Specialist - Compute & Storage

Senior Service Desk Consultant - 3rd Line

Architecture - Senior Solutions Architect - IT1

Principal Oracle SCM Solution Architect

IT Support Technician

Programme Leader & Lecturer in IT/Computing

IT Delivery Graduate - Newcastle

Service Desk Analyst

IT Support Specialist

Infrastructure and Network Engineer

3rd Line Network Support Engineer

Telematics Service Desk Analyst

IT Team Lead - Infrastructure

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