Senior customer service representative Work, Jobs in Birmingham B15 (with Salaries)

Operations Administrator
Red Industries —Walsall
- £12.71 an hour
- Full-time
- Computer literacy
- Organisational skills
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
Forensic Scientist - Search & Recovery (Coventry)
Key Forensic Services —Coventry
- Employee assistance programme
Quick apply
11d
Warehouse Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Senior Server Engineer - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £61,410 a year
- Full-time
- Hybrid work
- English
- Travel
- Mentoring
- Work from home
13d
Senior Manufacturing & Process Engineer
Capgemini Sogeti —Birmingham
- Azure
- Communication skills
11d
Senior Business Development Manager- Retail & Consumer
DSV —Swadlincote
- Full-time
- Business development
- Travel
- Contracts
- Annual leave
- Employee discount
Specialist Skills Practitioner
Arnold Clark —Wolverhampton
- £35,000 a year
- Monday to Friday
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
Quick apply
14d
Business Development Director-Aerospace, Defence & Industrial
DSV —Swadlincote
- Full-time
- No degree
- Contracts
- Leadership
- Annual leave
- Employee discount
Senior Substation Primary (HV Plant) Design Engineer
AtkinsRéalis —Birmingham
- Full-time
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
Deputy registered manager
Homecaring Angels —Walsall
- £30,000 - £33,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Computer skills
- Sick pay
Quick apply
6d
Building Surveyor
Wolverhampton Homes —Wolverhampton
- £48,904 - £52,949 a year
- Full-time
- Construction experience
- Annual leave
14d
Package Lead - Roads, Bridges, Infrastructure
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Civil engineering
- Project management
- Continuous improvement
- Gym membership
Quick apply
Vehicle Technical Advisor – Military Vehicles
NP Aerospace —Coventry
- £35,000 - £45,000 a year
- Full-time
- Military
- Microsoft Office
- Driving
- Annual leave
- Flexible schedule
Senior HV Plant Engineer - Transmission & Distribution (Multiple Location, UK)
Burns & McDonnell —Birmingham
- Full-time
- Computer literacy
- Business development
- Analysis skills
Senior Design Manager - Transmission & Distribution (Birmingham, UK)
Burns & McDonnell —Birmingham
- Full-time
- PMP
- Engineering
- Microsoft Office
Senior Design Manager / Engineering Project Manager - Transmission & Distribution (Birmingham, UK)
Burns & McDonnell —Birmingham
- Full-time
- Up to 50% travel
- PMP
- Engineering
Delivery Lead
OSB Group —Wolverhampton
- £85,000 - £95,000 a year
- Full-time
- Hybrid work
- Agile
- Annual leave
14d
General Manager
Aramark —Birmingham
- £45,000 - £50,000 a year
- Inventory control
- Continuous improvement
- Team management
- Annual leave
- Employee assistance programme
12d
Senior Accounts Receivable Officer
The Dudley Group NHS Foundation Trust —Dudley
- £28,392 - £31,157 a year
- Full-time
- Data entry
- Cash handling
11d
Senior Property Inspector
Wolverhampton Homes —Wolverhampton
- £44,043 - £47,634 a year
- Full-time
- Maintenance
- Supervising experience
- Driving
- Annual leave
14d

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senior customer service representative jobs near birmingham b15

Operations Administrator

Red Industries
Walsall

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Computer literacy
SAP
GCSE
First aid
Environmental risk assessment
Organisational skills
SharePoint
Communication skills

Full job description

Operational Administrator – Brownhills

Competitive hourly rate + training + career development + wellbeing support

Looking for a role where you keep things organised, support a busy operations team, and play an essential part in keeping a fast‑moving site running smoothly?
If you enjoy structure, accuracy and being the go‑to person who keeps information flowing, this could be the perfect fit.

You’ll be joining a team where your contribution genuinely matters — because great operations rely on great administration.

What’s in it for you?

Joining our team means stepping into a stable role with room to grow. You’ll benefit from:

Secure, consistent employment in a friendly, growing organisation

On‑the‑job training, including SAP and waste‑industry systems

Opportunities to expand your skills across operations, compliance, KPIs, and customer service

A varied role where no two days are the same

A strong safety culture and supportive colleagues

25 days holiday + bank holidays

Company pension scheme

Health & wellbeing support (HSF)

Retail discounts

Referral scheme

Life insurance (after qualifying period)

What You’ll Be Doing

As an Operational Administrator, you’ll provide essential administrative support to the Operations Department at our Brownhills site. You’ll help keep documentation accurate, processes compliant, and communication running between Operations, Chemists, Customer Services, and Management.

Your responsibilities will include:

Generate IPOs within SAP in line with the IPO Procedure, obtaining correct approval levels

Support Managers & Supervisors with note‑taking during Back to Work Interviews and file documents correctly

Assist with completing and updating training sign‑off sheets

Provide holiday cover for the Stock Control Administrator

Support the Site Operations Manager / Plant Manager when liaising with Customer Services, Chemists and incoming consignment documentation

Scan incoming hard-copy waste consignment paperwork and update the Transfer Station Post‑Acceptance SharePoint file

Act as a point of contact for Customer Services for missing paperwork, weighbridge tickets and documentation queries

Maintain filing systems for operational equipment checks and site documentation

Update monthly KPI information for the Senior Leadership Team

Complete additional administrative duties as required to support smooth site operations

Generic Duties

Carry out additional tasks as required, in line with role capability

Support RED Industries’ overall objectives as part of the team

Promote a strong health & safety culture and maintain daily safety awareness

Take responsibility for your own and others’ safety

Report incidents, observations and concerns and ensure corrective actions are taken

Encourage safety improvements and collaborate with H&S representatives where needed

Ensure visitors, contractors and third parties comply with site H&S rules, including PPE

Raise Corrective Action Reports where needed

Support efficiency initiatives and champion responsible use of resources

Promote a “right first time” culture to reduce non‑conformities and incidents

Who We’re Looking For:

Critical Knowledge, Skills & Experience

Strong organisational skills

Computer literate with solid Excel capability

Comfortable working within a small team

Experience in the waste industry (desirable)

SAP experience (desirable)

Critical Qualifications

GCSE English

GCSE Mathematics

GCSE Science

Functional Knowledge

SAP system use

Raising IPOs

Following procedures and risk assessments

DSE awareness

Manual handling (low‑risk environment)

Fire Safety Awareness

Environmental Awareness

GDPR

Risk Assessment Awareness

Person Specification

We’d love to hear from you if you are:

A strong communicator who builds effective working relationships

Customer‑focused with a track record of professional service

Highly organised and reliable

A team player with excellent attention to detail

Someone with knowledge of waste legislation or hazardous waste (advantage)

Development & Training Opportunities

Included / Supported

IOSH Working Safely

Classification & Coding of Wastes (WM3)

Understanding Hazardous Waste & Related Legislation

Desirable

First Aid at Work

Fire Marshall Training

What Happens Next

Shortlisted candidates will be invited to our Brownhills site for a realistic job preview. You’ll meet the team, see the operation, and get a real feel for the working environment.

Need an interview outside normal hours? Just let us know when you apply.

Job Type: Full-time

Pay: £12.71 per hour

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

senior customer service representative jobs in birmingham b15

Operations Administrator

Forensic Scientist - Search & Recovery (Coventry)

Warehouse Operations Manager

Senior Server Engineer - Technology CSC - Counter Terrorism Policing HQ

Senior Manufacturing & Process Engineer

Senior Business Development Manager- Retail & Consumer

Specialist Skills Practitioner

Business Development Director-Aerospace, Defence & Industrial

Senior Substation Primary (HV Plant) Design Engineer

Deputy registered manager

Building Surveyor

Package Lead - Roads, Bridges, Infrastructure

Vehicle Technical Advisor – Military Vehicles

Senior HV Plant Engineer - Transmission & Distribution (Multiple Location, UK)

Senior Design Manager - Transmission & Distribution (Birmingham, UK)

Senior Design Manager / Engineering Project Manager - Transmission & Distribution (Birmingham, UK)

Delivery Lead

General Manager

Senior Accounts Receivable Officer

Senior Property Inspector

I want to receive the latest job alerts for senior customer service representative in birmingham b15

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