Home solutions advisor Work, Jobs in Leeds, Wyk (with Salaries)

Customer Support Advisor
InfoTrack —Leeds
- £26,300 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Annual leave
- Flexitime
Quick apply
People Advisor
NSPCC —Leeds
- Microsoft Office
- Recruiting
- Annual leave
- Employee assistance programme
SALES ADVISOR - BRADFORD (PART-TIME)
H&M —Bradford
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
1d
Field Account Manager - McDonalds
Just Eat Takeaway.com —Leeds
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Flexitime
- Employee discount
Policy Advisor for Bail and Remand
Ministry of Justice —Leeds
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
11d
Marketing Executive
TIEVA —Leeds
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
4d
Account Manager
BigChange —Leeds
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Financial Controller, North America
Talon Outdoor —York
- £250,000 - £300,000 a year
- Microsoft Powerpoint
- Organisational skills
- Leadership
Trainee Protection Advisor
PRIMIS Mortgage Network —Brighouse
- £25,000 a year
- Full-time
12d
Team Leader, Drug and Alcohol Recovery
Ministry of Justice —Leeds
- £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
4d
Microsoft Licensing Specialist
BCN Group —Leeds
- Up to £40,000 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
- Employee assistance programme
Quick apply
Civil Engineer, Water Projects
AECOM —Leeds
- Full-time
- Hybrid work
- Civil engineering
- Engineering
- Master's degree
3d
Marketing Executive (Events & Social Media)
Babble Cloud —Wakefield
- Full-time
- Hybrid work
- Marketing
- Social media management
- Travel
- Annual leave
- Work from home
Quick apply
3d
IT Lead Business Analyst
Yorkshire Water —Bradford
- Up to £70,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Flexible schedule
Solution Director: Engineering
AND Digital —Leeds
- Full-time
- Hybrid work
- Business development
- Mentoring
- AI
Quick apply
11d
NEC Service Manager
Yorkshire Water —Bradford
- £50,663 - £63,329 a year
- Full-time
- Hybrid work
- Continuous improvement
- Conflict management
- Contracts
- Annual leave
- Flexible schedule
Solution Architect
Yorkshire Water —Bradford
- £6,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- AI
- Leadership
- Annual leave
- Flexible schedule
Solution Architect - Customer and Asset domains
Yorkshire Water —Bradford
- £6,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Leadership
- Communication skills
- Annual leave
- Flexible schedule
3d
Regional EHS Advisor (Yorkshire / NE England)
VetPartners Limited —York
- £35,000 - £40,000 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Lead Design Engineer (Water)
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering

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Customer Support Advisor

InfoTrack -
Leeds

Quick apply

Job details

Full-time
£26,300 a year

Benefits

Annual leave
Flexitime

Qualifications

CRM software
Client engagement
Analysis skills
Organisational skills
Customer support
Customer interaction
Communication skills

Full job description

Customer Support Consultant

Location: Leeds (hybrid after your probation)

Salary: £26,300

Do you have experience delivering excellent customer service in an office, retail, hospitality or contact centre environment?

Are you looking to take the next step in your career and apply your customer service skills in a professional, office-based role?

We're looking for a proactive and customer-focused Customer Support Consultant to join InfoTrack's Customer Support Team in Leeds. In this role, you'll support our clients with managing their online searches, ensuring every enquiry is handled efficiently, professionally, and with outstanding customer care.

If you enjoy solving problems, building relationships, and making a real difference to customers, we'd love to hear from you. Full training will be provided, so we're looking for the right attitude and a genuine passion for delivering exceptional service.

About InfoTrack

InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class experience for people buying and selling homes.

Our Customer Support Team plays a vital role in ensuring our clients receive the highest level of service. We pride ourselves on building lasting relationships with our clients and suppliers, providing expert support that makes a real difference to their day-to-day operations.

What you'll be doing

Support clients by answering, distributing, and managing incoming enquiries relating to property search orders.
Log support requests accurately and maintain clear updates on all client enquiries.
Manage call logs and resolve enquiries within agreed service level agreements.
Work closely with data providers and local authorities to help resolve client queries efficiently.
Support clients throughout the search process, ensuring services are delivered accurately and within expected timescales.
Develop and maintain an advanced knowledge of InfoTrack's products and services.
Build positive working relationships with clients, suppliers, and internal teams to deliver an exceptional customer experience.

What we're looking for

Essential

A genuine passion for delivering outstanding customer service.
Excellent communication skills with the ability to build strong client relationships.
Strong problem-solving, analytical, and diagnostic skills.
Excellent organisational skills with the ability to manage multiple enquiries.
A flexible attitude towards learning new systems and adapting to changing processes (full in-house training will be provided).
A positive, team-oriented approach and a desire to contribute to an industry-leading customer support team.

Desirable (but not essential)

Previous experience in a customer service or customer support role.
Experience working within a professional services or legal environment.
Experience using CRM or customer support systems.

Working Hours

Your working week will be 37.5 hours per week, typically 9:00am – 5:30pm, with opportunities for flexitime and hybrid working after probation.

Salary and Progression

A starting salary of £26,300
Annual performance reviews, providing a clear pathway for career development and salary progression.

Benefits and Rewards

At InfoTrack, we believe in rewarding our people and creating a positive workplace culture.

You'll benefit from:

25 days annual leave, plus bank holidays.
Flexible working options, including hybrid working and flexitime after probation.
Option to participate in our private health scheme, including dental, optical and hearing cashback.
Enjoy freshly brewed hot drinks on us throughout the day, provided by our local coffee shop.
Office snacks on us, including fruit, cold drinks and refreshments.
Monthly team breakfasts and lunches.
Recognition awards: £100 spot prizes for going above and beyond.
"Work from anywhere" weeks after successful completion of probation.
Birthday and work anniversary gifts.
Regular social events including summer and Christmas parties, hikes, pub quizzes and more.

This is a fantastic opportunity to join a supportive and growing business where customer service is at the heart of everything we do. You'll become part of an experienced, collaborative team that is committed to delivering an exceptional experience for our clients while supporting one another to achieve success.

If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at [email protected].

Quick apply

Refine Your Search

home solutions advisor jobs in leeds, wyk

Customer Support Advisor

People Advisor

SALES ADVISOR - BRADFORD (PART-TIME)

Field Account Manager - McDonalds

Policy Advisor for Bail and Remand

Marketing Executive

Account Manager

Financial Controller, North America

Trainee Protection Advisor

Team Leader, Drug and Alcohol Recovery

Microsoft Licensing Specialist

Civil Engineer, Water Projects

Marketing Executive (Events & Social Media)

IT Lead Business Analyst

Solution Director: Engineering

NEC Service Manager

Solution Architect

Solution Architect - Customer and Asset domains

Regional EHS Advisor (Yorkshire / NE England)

Lead Design Engineer (Water)

I want to receive the latest job alerts for home solutions advisor in leeds, wyk

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