Technical support advisor Work, Jobs in Glasgow, Glg (with Salaries)

Technical Support Advisor
Linn Products —Glasgow
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
14d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
5d
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Executive Recruiter - 12 Months Fixed Term Contract
Barclays —Glasgow
- Full-time
- Research
- Mentoring
- Budgeting
2h
Project Administrator
Highview —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
US Liquidity Reporting Analyst
Barclays —Glasgow
- Training & development
- Communication skills
20h
Transaction Monitoring Training Analyst
Barclays —Glasgow
- Continuous improvement
- Quality control
- Training & development
3d
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Care Leader
Barclays —Glasgow
- Analysis skills
- Training & development
- Leadership
3d
Customer Success Manager
Spire —Glasgow
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
12d
Senior Delivery Manager
Waracle —Glasgow
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
16h
Audit Advisor
AAB —Glasgow
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
HSE Advisor
Wood —Irvine
- Full-time
- Communication skills
7d
Principal Consultant - Offshore Post Consent Compliance Manager
ERM Group —Glasgow
- Full-time
- Business development
- Analysis skills
- Project management
1h
Principal Consultant - Post Consent Compliance Manager
ERM Group —Glasgow
- Full-time
- Business development
- Analysis skills
- Project management
1h
Environmental Advisor
Omexom UK —Scotland
- Microsoft Office
- IT
- Communication skills
Technical Service Advisor
MAN Truck & Bus UK —Grangemouth
- £27,261 a year
- Full-time
- Cash handling
12d
Consultant - Delay Analysis
HKA —Glasgow
- Hybrid work
Quick apply
Head of Investor Relations
Weir Group —Glasgow
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Business
6d
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Glasgow
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply

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technical support advisor jobs near glasgow, glg

Technical Support Advisor

Linn Products -
Glasgow

Quick apply

Job details

Permanent | Full-time
14 days ago

Qualifications

Technical troubleshooting
Customer service call handling
Breakdown recovery
Continuous improvement
Technical support incident logging
Technical writing
IP networking
Customer support
Multidisciplinary collaboration
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Linn Products is a well established, thriving and vibrant Glasgow company at the leading edge of designing and manufacturing music systems. Our product range spans the entire audio chain and we take pride in developing unique engineering solutions that push the boundaries of domestic audio reproduction.

We are proud of our collaborative and caring culture, focused on quality, performance and continuous improvement. Linn genuinely cares about our people and supporting their career development.

Due to continued success we are expanding our busy service team and seeking an additional Technical Support Advisor.

This role is the first line of technical expertise for our authorised retailers and trade partners. Day to day, the Technical Support Advisors offer advice on identifying issues, diagnosing faults and guiding partners to a satisfactory resolution. Technical Support also communicate closely with our design, engineering and manufacturing teams, driving continuous improvement by feeding back insights gained through retailer interactions.

Key Responsibilities:

Provide first-line technical support to our retailers and trade partners via phone and email.
Troubleshoot hardware, firmware, networking, and configuration issues.
Recommend clear next steps: configuration changes, onsite solutions or return to manufacturer.
Reproduce reported faults where possible to assist with investigation.
Feed recurring problems and insights back to other teams within the business to drive continuous improvement.
Document cases, fixes, and known issues to help build our knowledge base.
Contribute to retailer training materials and technical documents.

Essential Skills:

Excellent communication skills, both written and spoken.
A strong troubleshooting mindset and structured problemsolving skills.
Assertiveness on the phone with trade partners; calm under pressure and focused on a resolution.
The ability to prioritise your workload effectively and work independently.
Willing to work closely with other teams to identify and resolve design and manufacturing issues.

Beneficial Skills:

Basic understanding of common home/retail AV setups and IP networking fundamentals.
Confidence supporting connected hardware, AV integration and similar technical products.
Basic understanding of electronic principles.

To Apply:

If you'd like to work in a tightknit company where you can have a direct impact on product quality and design, and influence future product designs by providing constructive feedback to design and manufacturing teams, then apply for this role.

Quick apply

Refine Your Search

technical support advisor jobs in glasgow, glg

Technical Support Advisor

Specialist Customer Care Advisor - Telephony

Customer Services Advisor

Executive Recruiter - 12 Months Fixed Term Contract

Project Administrator

US Liquidity Reporting Analyst

Transaction Monitoring Training Analyst

Customer Support Advisor

Customer Care Leader

Customer Success Manager

Senior Delivery Manager

Audit Advisor

HSE Advisor

Principal Consultant - Offshore Post Consent Compliance Manager

Principal Consultant - Post Consent Compliance Manager

Environmental Advisor

Technical Service Advisor

Consultant - Delay Analysis

Head of Investor Relations

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

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