Technical support representative Work, Jobs in Southampton, Ham (with Salaries)

Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
13d
Test Engineer
Leidos —Whiteley
- £47,600 - £61,000 a year
- Full-time
- Annual leave
- Work from home
17h
Product Owner
IWT PHU Single Corporate Service —Portsmouth
- £49,387 - £56,515 a year
- Hybrid work
- Hospital
- Travel
- Agile
Quick apply
2d
Digital Designer & WordPress Developer | Creative
Cavendish Consulting —Hedge End
- Full-time
- AI
- Annual leave
Quick apply
8d
Cyber Security Consultant
Redbay —Portsmouth
- £42,000 - £56,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
- Gym membership
HSE Manager
Prysmian Group —Bishopstoke
- Engineering
- English
- Leadership
- Free parking
- Employee discount
Wealth Manager
National Westminster Bank PLC —Chandlers Ford
- £73,800 - £110,700 a year
- Full-time
- Hybrid work
- Business development
- Annual leave
Traffic Management Engineer
Hampshire County Council —Winchester
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
Contract Manager
Ocean Infinity —Southampton
- Full-time
- Engineering
- Contracts
- Business
Inside Sales Specialist
Vertiv —Southampton
- Sales
- Customer service
- Driving
Systems Engineer - Nuclear Hardening
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- System design
- Travel
- Free parking
- Employee assistance programme
Senior Automation Engineer
Indra Group UK & Ireland —Bournemouth
- Full-time
- Windows
- Mentoring
- SDLC
- Free parking
- Employee discount
Quick apply
14d
Assembler (Fixed-term)
Curtiss-Wright —Christchurch
- Full-time
- Schematics
- Quality control
5d
HSDU Production Supervisor
Portsmouth Hospitals University NHS Trust —Portsmouth
- £28,392 - £31,157 a year
- Full-time
- Assembly
- Supervising experience
- University
Quick apply
7d
Project Engineer - Planned Works
AFECO —Havant
- Full-time
- Engineering
- Microsoft Office
- Project management
- Employee discount
Quick apply
Quality Engineer II
Parker Hannifin Corporation —Fareham
- Full-time
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Free parking
- Employee assistance programme
7d
Senior Traffic Management Engineer
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Microsoft Word
- Communication skills
7d
Senior/Principal/Associate Civil/Structural Engineer
Ramboll —Southampton
- Full-time
- Civil engineering
- Engineering
- Master's degree
Quick apply
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development
Design Manager – Major Projects
Ramboll —Southampton
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Quick apply

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Customer Support Representative

Safran -
Fareham

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Free parking
Cycle to work scheme
Flexitime
Company pension
Canteen
Employee assistance programme
Employee discount
Sick pay

Qualifications

Internal department liaison
English
Technical support
Customer relationship management
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Published 07.23.2026

Company : Safran Helicopter Engines Job field : Customer services and support Location : Segensworth North Fareham Hampshire , United Kingdom Contract type : Permanent Contract duration : Full-time Professional status : Administrative staff Spoken language(s) : English Fluent

# 2026-184670

Published 07.23.2026

Job Description

We are seeking a proactive and customer-focused Customer Support Representative to join our dynamic support team. In this role, you will serve as the primary point of contact for our customers, ensuring the efficient handling of enquiries, orders, and technical support requests for our helicopter engines. You will play a key role in upholding Safran's reputation for superior service and reliability.

Act as the first point of contact, managing customer enquiries, quotations, parts orders, and service requests.
Provide clear and timely communication to customers regarding order status, delivery timescales, and follow-up on ongoing cases.
Coordinate with internal teams (technical, engineering, sales, logistics) to deliver effective and customer-centric support solutions.
Assist in the handling and resolution of technical and warranty cases, ensuring accurate documentation and compliance with Safran processes.
Proactively manage customer relationships, maintaining transparency and fostering satisfaction and loyalty.
Ensure that all actions and records are processed in line with company quality standards, contractual obligations, and regulatory requirements.

Job Requirements

Good organisation skills and attention to detail
Strong communication and interpersonal skills, with a customer-first approach
Team player able to work effectively across functions

But what else? (advantages, specific features, etc.)

25 days holiday plus bank holidays, with extra days at key service milestones (5, 10, 20, 30, 40 years)

Flexitime with the chance to finish early on Fridays (role dependent)

Onsite amenities: free parking, canteen with subsidised lunch, barista coffee, bike storage, and showers

7% company pension contribution from day one

Health Cash Plan after probation

Enhanced family friendly benefits (maternity, paternity), and employee assistance programme

Share purchase scheme after three months' service

Up to 5% annual bonus

Company sick pay

Access to a benefits portal: life assurance, cycle to work, retail discounts, healthcare, wellbeing, lifestyle benefits and more

Green Travel Scheme: earn points for sustainable commuting, redeemable for Amazon vouchers

Development opportunities through Safran University and internal training

Salary sacrifice schemes, including Cycle to Work and Octopus EV (after probation)

Involvement in sustainability, charity, volunteering, and networks including Diversity@Safran, Women@Safran, and our Men's Health Network

Plus further opportunities when you join our team.

Refine Your Search

technical support representative jobs in southampton, ham

Customer Support Representative

Test Engineer

Product Owner

Digital Designer & WordPress Developer | Creative

Cyber Security Consultant

HSE Manager

Wealth Manager

Traffic Management Engineer

Contract Manager

Inside Sales Specialist

Systems Engineer - Nuclear Hardening

Senior Automation Engineer

Assembler (Fixed-term)

HSDU Production Supervisor

Project Engineer - Planned Works

Quality Engineer II

Senior Traffic Management Engineer

Senior/Principal/Associate Civil/Structural Engineer

Head of Business Development & Sales - APAC

Design Manager – Major Projects

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