Technical operator Work, Jobs in Stanley, Dur (with Salaries)

Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
Senior Software Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- Computer Science
- DevOps
- Engineering
Quick apply
Casual Rugby Systems Operator - Newcastle
Hawk-Eye Innovations (HEI) —Newcastle upon Tyne
- £14 an hour
- 8 hour shift
- Engineering
- Bachelor's degree
- No degree
10d
Technical Support Manager (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer networking
- Organisational skills
- Leadership
Multi-Skilled Heat Exchanger Production Technician
Vestas aircoil UK North —Peterlee
- From £28,000 a year
- Full-time
- Basic maths
- Welding
- In-person
- Free parking
- Sick pay
Quick apply
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Java
Technical Engineer
TT2 —Wallsend
- £3,507 - £53,787 a year
- Full-time
- Civil engineering
- Engineering
- Microsoft Office
- Annual leave
- Employee assistance programme
12d
Supplier Payments Reconciliation Clerk
Hays Travel —Sunderland
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Electronics Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Remote
- Engineering
- System design
- Mentoring
- Flexible schedule
Quick apply
Senior Mechanical Design Engineer (Rail)
Hitachi —Newton Aycliffe
- Full-time
- AutoCAD
- Schematics
- CAD
- Employee assistance programme
- Life insurance
10d
Manufacturing Engineer - Senior
Cummins Inc. —Darlington
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
CNC Miller
Newcastle Tool & Gauge Ltd. —Gateshead
- Up to £20.75 an hour
- Overtime
- Quality control
- In-person
- Communication skills
- Life insurance
- Referral programme
Quick apply
Senior Mechanical Design Engineer (Rail)
Hitachi Rail —Newton Aycliffe
- Full-time
- AutoCAD
- Schematics
- CAD
- Employee assistance programme
- Life insurance
11d
QC Methods Engineer
PPG —Shildon
- Full-time
- Data analysis skills
- Continuous improvement
- Quality control
Quick apply
Principal Engineer - Overhead Lines (OHL)
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Communication skills
5d
Cabling Project Manager - England & Wales
Power T&D —Darlington
- Full-time
- Management
- PMP
- Contracts
- Annual leave
- Life insurance
Quick apply
Legal Secretary – Commercial (6 Month Fixed Term Contract)
Sintons —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Principal Cable System Design Engineer
AECOM —Newcastle upon Tyne
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Mentoring
Software Support Manager
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Mentoring
- Phone etiquette
Quick apply
1d
Finance Director
OpenWorks Engineering —Prudhoe
- Full-time
- Microsoft Excel
- ERP systems
- Leadership
- Annual leave
Quick apply

I want to receive the latest job alerts for technical operator in stanley, dur

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical operator jobs near stanley, dur

Technical Support Specialist (Hybrid)

CameraMatics -
Darlington

Apply Now

Job details

Qualifications

Computer Science
Technical support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Apply Now

Refine Your Search

technical operator jobs in stanley, dur

Technical Support Specialist (Hybrid)

Senior Software Engineer

Casual Rugby Systems Operator - Newcastle

Technical Support Manager (Hybrid)

Multi-Skilled Heat Exchanger Production Technician

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Technical Engineer

Supplier Payments Reconciliation Clerk

Electronics Engineer

Senior Mechanical Design Engineer (Rail)

Manufacturing Engineer - Senior

CNC Miller

Senior Mechanical Design Engineer (Rail)

QC Methods Engineer

Principal Engineer - Overhead Lines (OHL)

Cabling Project Manager - England & Wales

Legal Secretary – Commercial (6 Month Fixed Term Contract)

Principal Cable System Design Engineer

Software Support Manager

Finance Director

I want to receive the latest job alerts for technical operator in stanley, dur

Related Searches

Explore jobs in more locations

Why Join CameraMatics?

Jobseeker tools

Employer Tools

Browse

Stay Connected