Incident manager Work, Jobs in Remote (with Salaries)

Incident and Risk Manager
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Incident and Risk Manager

Clinical Partners Ltd -
Remote

Apply Now

Job details

Fixed term contract
£45,000 - £50,000 a year
1 day ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Stakeholder liaison
Incident reporting preparation
Internal department liaison
ISO 9001
Incident response
Care Quality Commission compliance oversight
Risk management
ISO 27001
Care Quality Commission standards
Corporate regulatory compliance oversight

Full job description

Incident and Risk Manager 6 Month FTC

At Clinical Partners, we are proud to be one of the UK’s leading providers of mental health services, working across both private and NHS sectors to support individuals and families facing emotional and psychological challenges. Our commitment to delivering safe, high-quality care is at the heart of everything we do.

We are seeking a proactive and detail-oriented Incident and Risk Manager to lead the management of all incident types across our remote healthcare organisation. This role is pivotal in ensuring timely and thorough investigations, embedding a culture of learning, and maintaining a robust risk management framework that supports patient safety, regulatory compliance, and operational resilience.

This is a remote first role, with occasional travel to attend team meetings or collaboration days.

Key Responsibilities:

Co-ordinate and oversee the end-to-end management of incidents, including serious incidents, clinical incidents, data breaches, and operational incidents.
Coordinate and manage complex investigations, ensuring thorough documentation, PSIRF analysis, and resolution
Ensure prompt closure of incident investigations and facilitate dissemination and embedding of lessons learned.
Maintain oversight of the incident lifecycle Risk Management
Own and maintain the company-wide risk register, ensuring risks are clearly defined, assessed, and regularly reviewed.
Ensure all risks have appropriate mitigation strategies and control measures in place.
Support the implementation and oversight of child department risk registers, ensuring alignment with the corporate risk framework.
Monitor emerging risks and trends to inform proactive safety and governance strategies. Governance & Compliance
Ensure alignment with regulatory standards including CQC, ISO 9001, and ISO 27001
Collaborate with internal audit and quality teams to ensure compliance and readiness for external inspections.
Contribute to policy development and review cycles, ensuring incident and risk policies are current and effective. Reporting & Communication
Produce regular incident and risk reports for governance committees and senior leadership.
Act as a key liaison for internal and external stakeholders during investigations and audits.
Support the development of escalation pathways and reporting structures for incident reporting and governance data
Deliver training on incident reporting and investigation processes to staff across departments.

Requirements:

Essential

Proven experience in incident and risk management within healthcare, mental health, or social care services
Demonstrated ability to lead complex investigations and manage sensitive incidents independently and empathetically
Experience maintaining and reviewing organisational risk registers, including departmental risk frameworks
Strong understanding of regulatory compliance, including CQC, ISO 9001, ISO 27001, and the Health and Social Care Act 2008

Desirable

Accredited training in Root Cause Analysis (RCA) and/or Patient Safety Incident Response Framework methodology and equivalent investigative methodology
Professional qualification in governance, compliance, or risk (e.g., ICSA, IRM, ISO Lead Auditor)
Knowledge of GDPR, Duty of Candour, safeguarding protocols, and NHS & Private complaints regulations
Educated to degree level or equivalent in a relevant field (e.g., healthcare management, governance, risk)

Remuneration and Benefits:

Up to £45,000-£50,000 per annum salary (DOE)
25 days paid holiday (increasing with service to 28 days) plus bank holidays.
A day off for your birthday.
Healthcare Cash Plan
Benefits Platform
Life Assurance
Discount Vouchers
Flexible working opportunities to suit your personal needs
Opportunities to take part in charitable events
Access to a Wellbeing portal and Employee Assistance Programme (EAP)

Equal Opportunities Employer:

At Clinical Partners we are committed to creating an inclusive and diverse workplace. We believe that everyone deserves an equal opportunity to succeed, regardless of their background, race, gender, age, disability, sexual orientation, or any other characteristic. We welcome applications from all qualified candidates and strive to provide a supportive and respectful environment for all employees.

DBS Check Requirement:

Please note that this position requires a Disclosure and Barring Service (DBS) check as part of our commitment to safeguarding and ensuring the safety of our clients and staff. The successful candidate will be required to undergo a DBS check before commencing employment.

Apply Now

Refine Your Search

incident manager jobs in remote

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