Technical support Work, Jobs in Glasgow, Glg (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
9d
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT 1st Line Support (UK)
Sign Language Interactions Ltd —Glasgow
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Excel
- Azure
- Salesforce
- Referral programme
- Sick pay
Quick apply
Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098
North Lanarkshire Council —Motherwell
- £31,541 - £34,307 a year
- Temporary
- Communication skills
- Annual leave
10d
Sonata Application Support Analyst
Royal London —Glasgow
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Annual leave
IT Field Technician
FOODHUB —Glasgow
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
3d
IT Engineer - Desktop
Argyll & Bute Council —Helensburgh
- £35,750 - £38,779 a year
- Monday to Friday
- Customer service
- Travel
- Scripting
- Employee discount
10d
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Helpdesk Coordinator - Night Shifts
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
IT Support Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Hybrid work
- IT
HR Systems Administrator
ScotRail —Glasgow
- £41,373 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Human resources
- Employee discount
- Life insurance
9d
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
Infrastructure Engineer II-LSEG/ Bloomberg Support
JPMorganChase —Glasgow
- Full-time
- SQL
- AWS
- Scripting
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
Service Network Administrator
BAM Construction —Glasgow
- Microsoft Excel
- Microsoft Office
- Data entry
Global Senior, IT Systems Administrator
Chromalloy —Glasgow
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Travel
Quick apply
Helpdesk Coordinator
CPMS Ltd —Elderslie
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
3d
Senior Group IT Business Support Partner
Finsbury Food Group —Hamilton
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Digital Helpdesk Apprentice
QA Apprenticeships —Bellshill
- £18,000 a year
- Full-time
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT

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technical support jobs near glasgow, glg

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
9 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support jobs in glasgow, glg

Technical Support Analyst

IT Support Services Technician

IT 1st Line Support (UK)

Technical Support Assistant (2 Posts Incl 1 Temp) - REQ06098

Sonata Application Support Analyst

IT Field Technician

IT Engineer - Desktop

3rd Line Support Analyst

Helpdesk Coordinator - Night Shifts

IT Support Apprentice

HR Systems Administrator

Senior Service Desk Analyst

Infrastructure Engineer II-LSEG/ Bloomberg Support

Service Desk Manager

Service Network Administrator

Global Senior, IT Systems Administrator

Helpdesk Coordinator

Senior Group IT Business Support Partner

Digital Helpdesk Apprentice

Service Desk Manager

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