Technical support occupations Work, Jobs in Silverstone, Nth (with Salaries)

IT Support Officer
University of Oxford TSS —Headington
- £18.80 an hour
- Temporary
- Windows
- Microsoft Office
- Analysis skills
- Annual leave
10d
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
4d
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Level 2 Service Desk Engineer
Advania —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
10d
IT & AV Support Assistant
University of Oxford TSS —Oxford
- £14.98 - £16.92 an hour
- Temporary
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
7d
1st Line Support/Helpdesk - (MSP)
Vizion 4 IT Ltd —Milton Keynes
- £27,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
3d
Junior IT Technician
Summer Fields School Trust Ltd —Oxford
- £26,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
4d
Desktop Support Engineer
Getronics —Wellingborough
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
4d
IT Systems Support
DHL —Banbury
- Up to £29,500 a year
- SQL
- Travel
- IT
ICT Consultant
turn IT on —Winslow
- £28,000 - £32,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Employee assistance programme
Quick apply
10d
Service Desk Analyst
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
- Analysis skills
- University
- Annual leave
14h
IT Support Analyst
Connected Places Catapult —Milton Keynes
- £24,060 - £36,798 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Software troubleshooting
- Employee assistance programme
Quick apply
3d
ICT Asset Management & Procurement Support
Rennie Grove Peace Hospice Care —Tring
- £25,446 a year
- Full-time
- Heavy lifting
- Hospice
6d
Field Services Engineer
Education & Business Services —Dunstable
- Windows
- Microsoft Office
- Communication skills
1st Line IT Support Analyst
Bright Horizons —Northampton
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee discount
Quick apply
4d
Internal Technical Support Engineer – Woodworking Machinery
Felder UK Ltd —Milton Keynes
- £27,000 - £35,000 a year
- Full-time
- Customer service
- Electrical experience
- In-person
Quick apply
14d
Workday Support Apprentice
Steven Eagell Limited —Milton Keynes
- Microsoft Excel
- Organisational skills
- Time management
Quick apply
11d
IT Support Analyst
Travis Perkins plc —Northampton
- Weekend availability
- Customer service
- Analysis skills
- Employee discount
3d
IT Officer
University of Oxford TSS —Oxford
- £18.80 an hour
- Temporary
- Customer service
- Windows
- University
- Annual leave
3d
Application Support Analyst
Solifi —Milton Keynes
- Up to £2,500 a week
- Full-time
- Bachelor's degree
- IT
- Communication skills
- Free parking
- Life insurance

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IT Support Officer

University of Oxford TSS -
Headington

Apply Now

Job details

Temporary | Full-time
£18.80 an hour
10 days ago

Benefits

Annual leave

Qualifications

Windows
Microsoft Office
Analysis skills
IT support
Computer networking
Mac OS
IT
Linux
Communication skills

Full job description

We are seeking a customer-focused IT Support Officer to provide first- and second-line technical support across a diverse IT environment. This role involves troubleshooting hardware, software and networking issues, supporting end users, and contributing to the delivery of secure and reliable IT services.

The position is set to commence ASAP and will be full-time for an initial duration of 12 weeks with a pay rate of £18.80 per hour + holiday pay

Key Duties:

Technical Support & Service Delivery

Act as a primary point of contact for IT support requests, providing timely and professional assistance
Monitor and manage helpdesk tickets, prioritising and resolving issues in line with service standards
Diagnose and resolve hardware, software, networking and AV-related issues
Escalate complex incidents to specialist teams and third-party suppliers where required
Support users with a range of research, teaching and business systems

Systems Management & Deployment

Deploy, configure and maintain Windows, macOS and Linux devices
Install and upgrade hardware, operating systems and software applications
Troubleshoot network connectivity issues and support identity and access management processes
Assist with hardware upgrades, software deployments and infrastructure-related tasks

Documentation, Compliance & Reporting

Maintain accurate asset, licensing and support records
Ensure incidents and service requests are logged and updated appropriately
Create and maintain technical documentation, procedures and knowledge base materials
Support audits, compliance activities and cybersecurity requirements
Produce reports and data analysis to support operational and strategic decision-making

Selection Criteria:

Proven experience providing first- and second-line IT support
Strong knowledge of Windows 10/11 and macOS environments
Good understanding of desktop, laptop and peripheral hardware
Experience troubleshooting networking and connectivity issues
Strong knowledge of Microsoft Office and common business applications
Excellent communication skills, with the ability to explain technical concepts to non-technical users
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Experience maintaining records within IT service management and asset management systems

Vacancy ID: 23424

Please be aware that all candidates need to be able to start work immediately and must be able to work on site if required to do so.

Further information can about the Temporary Staffing Service can be found on our website https://www.jobs.ox.ac.uk/temporary-staffing-service

Person specification

Not Specified

About The University

Not Specified

Apply Now

Refine Your Search

technical support occupations jobs in silverstone, nth

IT Support Officer

IT Support Officer

Technical Support Team Lead

Level 2 Service Desk Engineer

IT & AV Support Assistant

1st Line Support/Helpdesk - (MSP)

Junior IT Technician

Desktop Support Engineer

IT Systems Support

ICT Consultant

Service Desk Analyst

IT Support Analyst

ICT Asset Management & Procurement Support

Field Services Engineer

1st Line IT Support Analyst

Internal Technical Support Engineer – Woodworking Machinery

Workday Support Apprentice

IT Support Analyst

IT Officer

Application Support Analyst

I want to receive the latest job alerts for technical support occupations in silverstone, nth

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