Desktop support Work, Jobs in Bracknell, Brk (with Salaries)

2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Customer service
- Computer networking
- SharePoint
8d
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
6d
IT Senior Solutions Engineer (Multi Office Based)
Ultra Intelligence & Communications —Maidenhead
- Full-time
- Azure
- Windows
- Microsoft Office
- Flexible schedule
6d
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
Technology Support Analyst
Stevens & Bolton —Guildford
- Weekend availability
- Remote
- Customer service
- Windows
- Organisational skills
IT Field Technician
Churchill Retirement PLC —Byfleet
- Full-time
- Travel
- SharePoint
- IT
- Employee assistance programme
- Sick pay
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
Freelance Web Designer
Gunnersbury Park and Museum —London
- £40 an hour
- Temporary
- Hybrid work
- Free parking
- Work from home
Quick apply
Senior Domain Advisor - Defence Intelligence
Systematic —Farnborough
- Call to connect
- Sales
- Military
- Windows
- Employee discount
Senior Software Engineer
Nandos —Putney
- Full-time
- SQL
- Software development
- APIs
6d
Azure Consultant
iomart —Marlow
- Full-time
- Azure
- DevOps
- Microsoft Office
Technical Product Manager - (Clinical Integrations) - UK
Heidi —London
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- SharePoint
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
13h
Service Desk Support Analyst
Basingstoke and Deane Borough Council —Basingstoke
- £34,367 - £36,980 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
4d
IT Intern (Part-time)
Imprivata —Uxbridge
- £19 - £20 an hour
- Part-time
- Customer service
- Windows
- Microsoft Office
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
5d
IT Systems Administrator
Nomios —Basingstoke
- Full-time
- Remote
- Azure
- Windows
- IT
Quick apply
5d
Senior Software Engineer – Deployment & Support
Evolve Dynamics LTD —Farnham
- Full-time
- C++
- APIs
- Linux
Quick apply
12d

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2nd Line Engineer - Yateley

Arc -
Yateley

Apply Now

Job details

£30,000 - £40,000 a year
8 days ago

Qualifications

Microsoft Windows Server
Operating systems
Customer service
Firewall
Computer networking
SharePoint
IT
VMWare
Active Directory
Intune

Full job description

About Arc

Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

Role Overview:
We are seeking a skilled 2nd Line Helpdesk Engineer to provide advanced IT support to our customers, either directly or by handling escalations from the 1st Line Helpdesk team. This role involves offering support via phone, email, and a ticket management system. Additionally, you'll be responsible for updating our internal knowledge base with resolutions for recurring issues.

Key Responsibilities:

Provide remote IT support to customers, resolving complex technical issues.
Address and troubleshoot issues escalated from the 1st Line Helpdesk team.
Update and maintain our IT customer documentation and internal knowledge base.
Offer support and training to junior engineers to enhance team skills.
Occasionally visit customer sites to resolve recurring or complex technical issues.
Create, maintain, and edit Group Policy Objects (GPOs) to support security, user experience, and operational requirements.
Ensure Group Policy changes follow best practices and are clearly documented in the internal knowledge base.

Required Skills & Experience:

Proficiency in Microsoft server and desktop operating systems.
Experience with Microsoft O365, SharePoint, Intune, Active Directory, and Teams Voice.
Knowledge of VMware and/or Microsoft Hyper-V.
Basic networking skills, including knowledge of switches and firewalls.
Previous experience with Autotask, Datto RMM, and IT Glue is a plus.

Personal Attributes:
Flexible and adaptable, remaining calm under pressure.
Eagerness to learn and improve skills.
Honest, dependable, and trustworthy.
Well-presented and a strong team player.
Customer-focused with excellent service skills.

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

desktop support jobs in bracknell, brk

2nd Line Engineer - Yateley

Senior IT Customer Support Analyst, Desktop Support

IT Senior Solutions Engineer (Multi Office Based)

Global Tier 1 Service Desk Technician

Technology Support Analyst

IT Field Technician

IT Support Technician

2nd Line Support Analyst

Freelance Web Designer

Senior Domain Advisor - Defence Intelligence

Senior Software Engineer

Azure Consultant

Technical Product Manager - (Clinical Integrations) - UK

IT Technician

Service Desk Support Analyst

IT Intern (Part-time)

Senior IT Support Technician

IT Field Technical Analyst

IT Systems Administrator

Senior Software Engineer – Deployment & Support

I want to receive the latest job alerts for desktop support in bracknell, brk

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