Digital printer Work, Jobs in London, Eng (with Salaries)

Service Desk Analyst
ZR Mind Digital Solutions —London
- £2,500 - £3,000 a month
- Full-time
- Microsoft Outlook
- Continuous improvement
- SharePoint
- Free parking
Quick apply
IT Coordinator
Hilton —London
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Oracle
- Customer service
- Employee stock purchase plan
- Annual leave
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Quick apply
Graphic Designer
Berkeley Group —Fulham
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Annual leave
Quick apply
13d
Print & Packaging Design Lead - Tangle Teezer
BIC —London
- From £65,000 a year
- Quality control
- Communication skills
- Flexible schedule
5d
Network Cable Installer Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Maintenance
- Communication skills
Traffic & POS Exec
New Look —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Creative Design Manager
King & Spalding —London
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Employee assistance programme
- Gym membership
Sales / Business Development Manager
MyMiniFactory —London
- Full-time
- Remote
- Sales
- English
- Business development
We Are Collider - Senior Account Manager (FMCG, Gaming - Events)
Strata —London
- Full-time
- Hybrid work
Quick apply
Cluster Marketing Manager
Prince Arthur's Collection —London
- £40,000 - £50,000 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Employee discount
Quick apply
9d
Graduate Digital Systems Coordinator
Oak House Children's Home —Ilford
- £28,000 - £35,000 a year
- Full-time
- Google Suite
- Computer Science
- Bachelor's degree
Quick apply
Technology Support Specialist
Latham & Watkins LLP —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
- Employee discount
14d
DIGITAL PRINTER/PRODUCTION SUPERVISOR
V3 Print Ltd —Twickenham
- £30,000 - £35,000 a year
- Full-time
- Sales
- ERP systems
- Team management
- Bereavement leave
- Sick pay
Quick apply
Mid-weight Designer
Marylebone Cricket Club —London
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Organisational skills
- AI
7d
Service Desk Analyst
Lane Clark & Peacock —London
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee discount
12d
Onsite Workspace Specialist
Planet —London
- Full-time
- Hybrid work
- Bar
- In-person
Graphic and Creative Designer
Richemont —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Communication skills
13d
Design Consultant
Aptia Group —London
- Full-time
- Hybrid work
- Communication skills
6d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
2d

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Service Desk Analyst

ZR Mind Digital Solutions
London

Quick apply

Job details

Permanent | Full-time
£2,500 - £3,000 a month

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Live chat
Technical troubleshooting
Desktop support
Microsoft Outlook
Incident management
Incident queue management
User account provisioning
Ticket management
Microsoft Exchange
User account management
Zendesk
Continuous improvement
Ticket management systems
Technical support incident logging
Network support
SharePoint
Technical writing
Customer interaction
IT incident logging
Application support
Communication skills
Mobile devices
Identity & access management

Full job description

About the Role:

London is one of the United Kingdom’s leading centres for technology, finance, and digital services. At ZR Mind Digital Solutions, we provide dependable technical support and business technology services that help organisations keep their systems running smoothly.

We are looking for a Service Desk Analyst who can respond to user requests, troubleshoot everyday technical issues, and provide clear and professional support across a range of workplace technologies.

You will work closely with employees, clients, IT support engineers, application specialists, infrastructure teams, and external service providers to resolve incidents and maintain a positive user experience.

Why Work With Us?

The Environment:

Our office is located in Shoreditch, placing the team within one of London’s most active technology and digital business districts.

Practical Experience:

You will support real users across software, hardware, accounts, connectivity, and workplace systems.

Team Collaboration:

You will work as part of a wider technology support function with access to experienced engineers and specialist teams.

Professional Growth:

You will have opportunities to strengthen your knowledge of Microsoft 365, service management, networking, cloud platforms, and technical troubleshooting.

Key Responsibilities:

First Line Support:

Provide initial technical assistance for hardware, software, account, network, and access-related issues.

Ticket Management:

Log, categorise, prioritise, update, and close support requests using the service management system.

User Communication:

Support users through telephone, email, chat, remote access tools, and face-to-face communication.

Incident Resolution:

Investigate common technical incidents and apply approved troubleshooting procedures.

Password and Access Support:

Assist with password resets, account lockouts, user access, permissions, and multifactor authentication issues.

Microsoft 365 Support:

Help users with Outlook, Teams, OneDrive, SharePoint, Exchange Online, and other Microsoft 365 services.

Device Support:

Troubleshoot laptops, desktops, monitors, docking stations, printers, keyboards, mobile devices, and office peripherals.

Software Assistance:

Support the installation, configuration, updating, and basic troubleshooting of approved business applications.

Connectivity Support:

Investigate common wireless network, internet, virtual private network, and remote access problems.

Escalation:

Refer unresolved or complex incidents to the correct technical team with complete and accurate information.

Service Requests:

Complete routine requests involving software access, equipment changes, account setup, and approved system changes.

New Starter Support:

Prepare user accounts, devices, software access, and basic setup information for new employees.

Knowledge Management:

Create and update user guides, troubleshooting notes, frequently asked questions, and known issue records.

Asset Records:

Maintain accurate information about assigned devices, equipment returns, replacements, and technology inventory.

Service Monitoring:

Review open tickets, response times, service targets, recurring incidents, and unresolved user concerns.

Customer Service:

Keep users informed, manage expectations, and confirm that issues are resolved before closing requests.

Continuous Improvement:

Identify recurring support problems and suggest improvements to processes, documentation, and user guidance.

What We Are Looking For:

Experience:

At least 1 year of experience in service desk support, IT support, customer technical support, or a related role.

Education:

A qualification in Information Technology, Computing, Computer Science, or a related discipline is preferred.

Technical Knowledge:

Good understanding of Windows operating systems, Microsoft 365, user accounts, common business applications, and workplace devices.

Support Skills:

Ability to follow troubleshooting procedures, gather accurate information, and identify when an issue requires escalation.

Service Management:

Experience with ticketing systems such as ServiceNow, Jira Service Management, Freshservice, Zendesk, or similar platforms is preferred.

Customer Service:

Ability to remain patient, professional, and helpful when supporting users with different levels of technical knowledge.

Communication Skills:

Strong spoken and written English is required, together with the ability to explain technical steps clearly.

Problem Solving:

Ability to investigate issues logically, test possible solutions, and maintain accurate support notes.

Organisation:

Ability to manage several tickets, prioritise urgent incidents, meet response targets, and maintain reliable records.

Mindset:

You are patient, dependable, and service-focused. You take ownership of user concerns, communicate clearly, and remain calm when handling urgent or unfamiliar technical issues.

Pay: £2,500.00-£3,000.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

digital printer jobs in london, eng

Service Desk Analyst

IT Coordinator

IT Helpdesk (Entry Level)

Graphic Designer

Print & Packaging Design Lead - Tangle Teezer

Network Cable Installer Apprenticeship - Heathrow Shared Apprenticeship Scheme

Traffic & POS Exec

Creative Design Manager

Sales / Business Development Manager

We Are Collider - Senior Account Manager (FMCG, Gaming - Events)

Cluster Marketing Manager

Graduate Digital Systems Coordinator

Technology Support Specialist

DIGITAL PRINTER/PRODUCTION SUPERVISOR

Mid-weight Designer

Service Desk Analyst

Onsite Workspace Specialist

Graphic and Creative Designer

Design Consultant

Operational IT Analyst

I want to receive the latest job alerts for digital printer in london, eng

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