Client representative Work, Jobs in Cambridge, Cam (with Salaries)

Customer Service Administrator
Global Service Group —Cambridge
- £28,500 a year
- Full-time
- In-person
- Communication skills
- Nursing
- Free parking
Quick apply
13d
Client Strategy Manager
Genie Ventures —Cambridge
- £37,855 - £41,010 a year
- Full-time
- Hybrid work
- Travel
- Business
- Annual leave
- Referral programme
Client Strategy Director
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Travel
- Business
- Leadership
- Annual leave
- Referral programme
10d
Residential Property Paralegal
Buckles Solicitors LLP —Cambridge
- Full-time
- Microsoft Office
- Travel
- Organisational skills
- Annual leave
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Project Manager - Cambridge
Princebuild —Cambridge
- Full-time
- Microsoft Office
- Bachelor's degree
- First Aid Certification
Cleaner
TCFM —Cambridge
- £12.71 an hour
- Temporary
Quick apply
Coordinator/Project Engineer
Capgemini —Stevenage
- Engineering
- System design
- Project management
Multi Trade
Fortem Solutions Ltd —Cambridge
- Full-time
- Carpentry
- Plumbing
- Driving
- Annual leave
- Life insurance
5d
Coordinator/Project Engineer
Capgemini Sogeti —Stevenage
- Engineering
- System design
- Project management
ECC Project Manager
Turner & Townsend —Cambridge
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Quick apply
Groundsman
TCFM —Cambridge
- £14.42 an hour
- Temporary
- Microsoft Office
Quick apply
Senior Project Manager (Defence Infrastructure)
AECOM —Cambridge
- Full-time
- Hybrid work
- Project management
- No degree
- Organisational skills
Project Manager
Gallifordtry —Stansted
- Full-time
- Engineering
- Bachelor's degree
- Leadership
- Employee assistance programme
- Employee discount
Cleaner
TC Facilities Management —Newmarket
- £12.71 an hour
- Weekend availability
C++ Software Engineer
AIRBUS Defence and Space Limited —Stevenage
- Full-time
- Hybrid work
- C++
- Travel
- Linux
- Free parking
- Employee assistance programme
Site Manager
Costain —Hitchin
- Full-time
- Management
- Analysis skills
- Supervising experience
Carpenter Multi
Fortem Solutions Ltd —Cambridge
- Full-time
- Carpentry
- Plumbing
- Driving
- Annual leave
- Life insurance
10d
Plumber Multi trade
Fortem Solutions Ltd —Cambridge
- Full-time
- Carpentry
- Plumbing
- Annual leave
- Life insurance
10d
NEC Cost Manager
Turner & Townsend —Cambridge
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
Quick apply

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Customer Service Administrator

Global Service Group -
Cambridge

Quick apply

Job details

Full-time
£28,500 a year
13 days ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Communication skills
Nursing

Full job description

GSG Are currently looking for a dynamic customer service representative to join our team based at the Bar Hill Depot

GSG are a rapidly growing business which provides flexible and cost-effective supply chain services for ambient and temperature-controlled products. Our commitment to continuously deliver service excellence, combined with our many years of experience, ensures the very best logistics solutions possible. We are a business that have an absolute passion for customer service and would look for the same quality in anyone joining team.

Main responsibilities:

· To provide a single point of contact for the resolution of customer and patient issues, ensuring services are provided within agreed timelines and take appropriate action when this is not achieved.

· To engage with members of the public and customers within the Cambridge service provision and achieve all agreed Service performances.

· To support the healthcare and lab services in ensuring first class service is executed within the financial and contractual requirements.

Key tasks and responsibilities:

Working closely with the Logistics Coordinators and Depot General Manager the role holder will:

Work closely with the client to understand their needs – will require telephone conversations and email communication, Identify and support practical solutions to ensure these needs are met.
Take ownership for the service performance being executed on behalf of our customer and maintain and improve upon the agreed SLA.
Engage with clients and patients with empathy and ensure areas of concern is addressed sensitively.
Continually look for improvements to the service being offered to our customer and patients, address and act when GSG has failed to deliver a superior service.
Accurately produce and submit/present regular updates to customers around GSG service performance, taking ownership of the trends, performance and corrective actions where required.
Liaise with customers for routine and exceptional events or issues.
Respond to emails and telephone calls - taking responsibility for escalating problems. This will involve basic problem solving and interrogating data.
Submit weekly and monthly reports.
To undertake ad hoc projects as required.

Essential Skills/ Qualifications:

· Empathy and ability to address issues with sensitivity

· Experience within nursing/care provision (highly desired)

· Conveys information in a clear, structured and understandable manner

· Good verbal and written communication skills

· Ability to adapt their approach

To be successful in this role the candidate needs to be flexible in their approach to working hours and think practical and sensitivity in their solution to problems.

*40 Hours per week (9hr days with 1hr unpaid lunch) The working days are Monday to Friday 10:00am to 19:00.

Pay: £28,500.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

client representative jobs in cambridge, cam

Customer Service Administrator

Client Strategy Manager

Client Strategy Director

Residential Property Paralegal

Senior Facilities Manager, UK & I

Project Manager - Cambridge

Cleaner

Coordinator/Project Engineer

Multi Trade

Coordinator/Project Engineer

ECC Project Manager

Groundsman

Senior Project Manager (Defence Infrastructure)

Project Manager

Cleaner

C++ Software Engineer

Site Manager

Carpenter Multi

Plumber Multi trade

NEC Cost Manager

I want to receive the latest job alerts for client representative in cambridge, cam

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