Customer service coordinator Work, Jobs in Reading, Brk (with Salaries)

Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Customer Services Co-ordinator
Eleanor Hospital Logistics —Oxford
- From £30,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
2d
Activities & Wellbeing Co-ordinator (Customer Experience Lead) Part Time
EQ Care —Whitchurch
- £19,827 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
Service Coordinator (Maternity Cover)
AVI-SPL —Farnborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
Customer Service Coordinator
Johnson Controls —Sunbury
- Rotating shift
- Customer service
- Annual leave
- Employee assistance programme
11d
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Whitchurch
- £26,437 a year
- Full-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
1d
Customer Experience Coordinator
Johnson Controls —Sunbury
- Customer service
- Annual leave
- Employee assistance programme
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Coordinator
IQVIA —Reading
- Full-time
- Hybrid work
Senior Digital Trading Coordinator
Mint Velvet —High Wycombe
- Full-time
- Hybrid work
- Merchandising
- Employee discount
Quick apply
Sales Support Coordinator - 12-month - FTC
Cosmic Semiconductor Solutions —Guildford
- CRM software
- Sales
- Customer service
- Annual leave
Quick apply
Event Coordinator
Crystal events and management —London
- From £18,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Free parking
Quick apply
QA Coordinator (12 months fixed term contract)
Bio-Techne —Abingdon
- £34,400 - £55,120 a year
- Full-time
- English
- Bachelor's degree
- Business
- Employee stock purchase plan
5d
Dental Receptionist/Treatment Coordinator
Guildford Orthodontics —Guildford
- £14 - £16 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Health & wellbeing programme
Quick apply
5d
Repairs Co-ordinator
PA Housing —Walton-on-Thames
- £30,796 - £32,150 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Operations & Social Media Coordinator
Critchell Construction Ltd —West Byfleet
- £21,000 - £24,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Social media management
- Free parking
- Flexitime
Quick apply
2d
Box Office Co-ordinator
Mari —Windsor
- Temporary
- Customer service
Quick apply
5d
Field Services Coordinator (Part-Time, 14-Month FTC)
UK Connect —Farnborough
- Up to £24,800 a year
- Part-time
- School
- Free parking
- Annual leave
Quick apply
VodafoneThree Strategic Financial Governance Co-Ordinator
VodafoneThree —Newbury
- Full-time
- Hybrid work
- IT
Quick apply
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Work from home

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customer service coordinator jobs near reading, brk

Customer Services and Purchasing Coordinator

Waverley Abbey Trust
Farnham

Quick apply

Job details

Part-time
£25,555 a year

Qualifications

Sage
Customer service
Microsoft Office
Organisational skills
Purchasing
HubSpot

Full job description

JOB TITLE: Customer Services and Purchasing Coordinator

REPORTING TO: Head of Personal and Organisational Development

SALARY £25 555 FTE

Waverley Abbey is a place of prayer, learning, welcome and generous hospitality. Every person who contacts us, visits us, gives to us, attends an event, receives a publication, or simply needs help should experience something of the warmth, care and excellence that we value as an organisation. This role is often one of the first points of contact for supporters, customers, guests, colleagues and suppliers. It is therefore a key part of how we live out Waverley Abbey’s culture of hospitality, excellent customer service and careful stewardship in the everyday details.

Job Purpose The Customer Services and Purchasing Coordinator will provide friendly, efficient and accurate support across customer service, post, donations, purchasing, deliveries, office supplies and practical administration. The postholder will help ensure that people are responded to well, systems are kept up to date, purchases are processed appropriately and the practical flow of day-to-day operations is handled with care. The role requires someone who is organised, calm, helpful and detail-focused, with a genuine desire to serve colleagues and customers well.

KEY RESPONSIBILITIES Customer service and supporter care

> Provide a warm, professional and helpful response to incoming calls and enquiries, particularly in relation to donations, Every Day with Jesus and general fundraising.

> Listen carefully and respond well to customers and supporters, resolving queries where possible and ensuring they are passed to the right colleague or department when needed.

> Represent Waverley Abbey with warmth and care so that every caller, supporter and customer feels valued and treated with respect.

> Maintain accurate customer and supporter records in Sage CRM, HubSpot and Beacon as appropriate. Donations and financial administration

> Process donations accurately in Beacon and Stripe as appropriate.

> Manage Direct Debits in Access, ensuring records are handled carefully and confidentially.

> Follow agreed processes for handling financial information, donor details and customer records. Post, deliveries and practical coordination

> Open, process and organise incoming post on a daily basis.

> Prepare, pack, record and send outgoing post daily, ensuring items are handled appropriately and on time.

> Receive and coordinate deliveries for Waverley Abbey Trust, ensuring items reach the correct team or location promptly. Purchasing and office support

> Raise and manage purchase orders for the House and the East Wing, including Events and Retreats.

> Support good stewardship by ensuring purchasing is accurate, timely and in line with agreed processes.

> Maintain order in stationery areas so that colleagues have access to the supplies they need.

> Manage the East Wing staff signing in and signing out sheet.

> Assist the Head of People and Organisational Development with East Wing office moves and practical office arrangements as required. Health and safety

> Check and maintain First Aid supplies in the House and East Wing.

> Undertake any other reasonable duties requested by the line manager in keeping with the nature of the role.

Essential

> A warm, helpful and customer-focused approach, with a commitment to excellent service.

> Strong organisational skills and the ability to manage a range of practical and administrative tasks.

> Good attention to detail, especially when handling donations, customer records, post and purchase orders.

> Confidence in speaking with customers, supporters, suppliers and colleagues in a clear and professional way.

> Good working knowledge of Microsoft Office and confidence using databases or CRM systems.

> Ability to work calmly and flexibly in a busy environment where priorities may change.

>Discretion and care when handling confidential or sensitive information.

>A positive, team-minded approach and willingness to help where needed.

Desirable

> Experience of working in customer service, supporter care, administration, purchasing or a similar coordination role.

> Experience using systems such as Sage CRM, HubSpot, Beacon, Stripe or Access. >Understanding of charitable giving, donations processing or supporter communications. Our culture and expectations

>At Waverley Abbey, how we do things matters. We are looking for someone who will bring warmth, accuracy, initiative and a servant hearted approach to the role.

Hospitality is not simply the work of one team; it is part of who we are. This role helps set that tone through excellent customer care, thoughtful administration and a willingness to make things work well for others.

> The postholder will be expected to work in a way that reflects Waverley Abbey’s values, contributes positively to team life and supports the wider mission of the organisation. Safeguarding, confidentiality and compliance

> The postholder must follow Waverley Abbey Trust policies and procedures, including those relating to safeguarding, confidentiality, data protection, finance, health and safety and equality. Training will be provided where required.

Pay: £25,555.00 per year

Application question(s):

Can you get to Waverley Abbey with your own transport?

Work Location: Hybrid remote in Farnham GU9 8EP

Quick apply

Refine Your Search

customer service coordinator jobs in reading, brk

Customer Services and Purchasing Coordinator

Customer Services Co-ordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead) Part Time

Service Coordinator (Maternity Cover)

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Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Customer Experience Coordinator

Transport Compliance Coordinator

Senior Coordinator

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Sales Support Coordinator - 12-month - FTC

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Repairs Co-ordinator

Operations & Social Media Coordinator

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Field Services Coordinator (Part-Time, 14-Month FTC)

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Contract - Customer Coordinator

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