Network operation engineer Work, Jobs in Walsall (with Salaries)

IT Support Engineer
Greenbul Technology Solutions Ltd —Birmingham
- £31,000 - £40,000 a year
- Full-time
- English
- Windows
- IT
- Life insurance
- Sick pay
Quick apply
5d
Network Engineer
NTT Data UK —Birmingham
- Computer networking
IT Cloud Infrastructure Engineer
NTT Ltd —Birmingham
- Azure
- IT
Project Engineer
EMR Group —Birmingham
- Full-time
- CAD
- Travel
- Organisational skills
- Annual leave
Quick apply
Manufacturing Engineer M-F
Safran —Wolverhampton
- Full-time
- Engineering
- Assembly
- Project management
- Annual leave
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Project Engineer
IWS M&E —Walsall
- £45,000 - £55,000 a year
- Overtime
- Hybrid work
- AutoCAD
- Engineering
- Microsoft Office
- Employee assistance programme
- Employee discount
Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ
Metropolitan Police —Birmingham
- £52,653 - £61,410 a year
- Full-time
- Hybrid work
- English
- Travel
- Mentoring
- Annual leave
- Work from home
IT Field Service Engineer
bk plus —Aldridge
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
13d
Network Engineer
NTT Ltd —Birmingham
- Computer networking
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Cloud Infrastructure Engineer
NTT Data UK —Birmingham
- Azure
- IT
Alarm & CCTV Engineer
Ad Hoc Property Management Ltd —Birmingham
- From £30,000 a year
- 8 hour shift
- Driving
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Network Engineer
wavenet —Solihull
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Global Network Engineer (12 Month Contract)
Rentokil Initial Group —Dudley
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Security Engineer
Voyage Care —Lichfield
- £55,000 a year
- Hybrid work
- Azure
- Analysis skills
- Travel
Systems Engineer
Ericsson —Wednesbury
- Oracle
- No degree
- Linux
Multi Skilled Engineer (Electrical Bias)
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Human Factors Consultant (All Levels)
WSP —Birmingham
- Part-time
- Hybrid work
- Maintenance
- Flexitime
- Work from home
Cloud Engineer (111816-0626)
University of Warwick —Coventry
- £47,389 - £56,535 a year
- Azure
- Microsoft Outlook
- University
14d

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IT Support Engineer

Greenbul Technology Solutions Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£31,000 - £40,000 a year
5 days ago

Benefits

Paid volunteer time
Life insurance
Sick pay

Qualifications

Desktop support
TCP
English
Windows
Technical support
DHCP
IT support
DNS
IT
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

About the Role

Greenbul Technology Solutions Ltd provides business technology, digital support, sustainable IT operations and customer-service solutions to organisations across the United Kingdom.

We are looking for a reliable, technically capable and customer-focused IT Support Engineer to provide first-line and second-line assistance to employees and business clients. The successful candidate will diagnose hardware, software, network and account-access issues while maintaining clear support records and delivering a professional user experience.

You will work with technical teams, service providers and internal departments to ensure that incidents are resolved efficiently and recurring problems are identified and escalated appropriately.

This mid-level position is suitable for candidates with experience in IT support, service-desk operations, desktop support, technical customer service or systems administration.

Key Responsibilities

Technical Support: Provide first-line and second-line assistance through telephone, email, remote-support tools and the company ticketing system.

Incident Diagnosis: Investigate hardware, software, operating-system, network and user-account issues.

Desktop Support: Install, configure and troubleshoot computers, monitors, printers, peripherals and approved business applications.

Account Administration: Create, update and disable user accounts while supporting password resets and access requests.

Software Support: Assist users with Microsoft 365, email, collaboration tools, browsers and other approved workplace applications.

Remote Assistance: Use approved remote-support tools to diagnose and resolve technical issues securely.

Ticket Management: Log, classify, prioritise and update support tickets with accurate notes and resolution details.

Hardware Preparation: Configure laptops, desktops and accessories for new employees and replacement requirements.

User Onboarding: Support new starters with system access, equipment setup and basic technology guidance.

Network Troubleshooting: Investigate routine Wi-Fi, connectivity, printer and local-network problems.

Security Support: Follow company procedures for access control, antivirus alerts, suspicious emails and device-security incidents.

Asset Records: Maintain accurate information about devices, licences, warranties and assigned equipment.

Technical Documentation: Create and update troubleshooting guides, support procedures and frequently asked questions.

Escalation: Refer complex incidents to senior engineers, suppliers or specialist teams with complete supporting information.

Service Improvement: Identify repeated technical problems and recommend practical improvements to systems and support procedures.

What We Are Looking For

At least 2 years of experience in IT support, desktop support, technical support or a related position.
Experience diagnosing common hardware, software and connectivity issues.
Good knowledge of Windows operating systems and Microsoft 365 applications.
Familiarity with user-account administration and password-management procedures.
Strong written and spoken English.
Professional communication skills when supporting non-technical users.
Experience using help-desk, service-management or ticketing systems.
Strong problem-solving and troubleshooting abilities.
Accurate documentation and record-keeping skills.
Ability to prioritise incidents based on urgency and business impact.
Ability to work independently and as part of a technical team.
Patient, dependable and customer-focused approach to support.

Preferred Qualifications

Qualification in Information Technology, Computer Science, Networking or a related subject.
CompTIA A+, Microsoft, ITIL or another relevant technical certification.
Experience supporting Microsoft Entra ID, Active Directory or similar account-management systems.
Familiarity with remote-device management and endpoint-security tools.
Basic understanding of TCP IP, DNS, DHCP, VPNs and wireless networks.
Experience supporting printers, mobile devices and audiovisual equipment.
Previous experience working in a managed-service, professional-services or business-technology environment.
Basic knowledge of sustainable IT practices, device-life-cycle management or energy-efficient technology.

Pay: £31,000.00-£40,000.00 per year

Benefits:

Life insurance
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

network operation engineer jobs in walsall

IT Support Engineer

Network Engineer

IT Cloud Infrastructure Engineer

Project Engineer

Manufacturing Engineer M-F

3rd Line Technical Support Engineer

Project Engineer

Senior Network Engineer - Technology CSC - Counter Terrorism Policing HQ

IT Field Service Engineer

Network Engineer

Network engineer L2

IT Cloud Infrastructure Engineer

Alarm & CCTV Engineer

2nd Line Network Engineer

Global Network Engineer (12 Month Contract)

IT Security Engineer

Systems Engineer

Multi Skilled Engineer (Electrical Bias)

Human Factors Consultant (All Levels)

Cloud Engineer (111816-0626)

I want to receive the latest job alerts for network operation engineer in walsall

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