It support technician Work, Jobs in Bristol, Bst (with Salaries)

2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
Application Support Officer x2
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
11d
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
10d
ICT Technical Engineer - Infrastructure
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
- English
IT Support Engineer
Truebyte —Bath
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Linux
- Communication skills
- Referral programme
- Sick pay
Quick apply
1d
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
11d
Service Desk Analyst
Landmark Information Group —Bristol
- Customer service
- Communication skills
- Time management
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
IT Field Engineer - West England
T-Tech —Bristol
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
Waste Technical Support Officer
South Gloucestershire Council —Yate
- £32,597 - £35,412 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- Analytics
- Annual leave
- Employee discount
14d
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Modern Workplace IT Specialist, Workstations
Amcor —Bristol
- Full-time
- Computer Science
- English
- Bachelor's degree
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Databases
- Analysis skills
- Annual leave
- Employee assistance programme
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Continuous improvement
- Travel
- AI
- Annual leave

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2nd Line IT Support Technician

Ridge & Partners LLP -
Bristol

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder liaison
Incident queue management
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Ticket management systems
Technical support incident logging
ISO 27001
IP networking
Customer support
Customer interaction
Mobile devices
Identity & access management

Full job description

Our Technology team are fully committed to providing exceptional service by placing the users experience at the heart of everything they do, whilst creating a culture where you can thrive and do your best work. And as part of our team of dedicated IT Support Technicians, you’ll be providing 2nd Line and Desktop Support to approx. 1400 users covering cutting edge hardware, software and infrastructure technologies.

As our 2nd Line IT Support Technician based at our office in Bristol (with regular travel to Plymouth and Cardiff), you will provide support to a diverse group of onsite and off-site users whilst combing both end-user support with more technical hands-on troubleshooting. If you're looking to make a move into a more technical environment, then this is a great opportunity for you to further your career.

Main Duties

Responding to incidents and requests logged in a modern ITSM system, and resolving tickets in line with the company’s SLAs, providing excellent ticket management and documentation
Troubleshoot desktop, telephony, network, and printing errors, investigate software issues, and carry out daily checks
Ensure that the computers you are responsible for are complaint with Cyber Essential Plus whilst also following ISO 27001 policies
Support and install hardware, software, and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure-based technology.

About you

As our 2nd Line IT Support Technician will need to be self-motivated, conscientious, methodical, and organised, with the ability to liaise with clients at all levels of a business whilst always demonstrating excellent customer service. You will possess a logical approach to problem solving and will already be experienced in a similar role.

Essential skills

Experience in a similar role
Fantastic user management soft skills
Windows 10, MS Server 2019/2022, MS Office 365
Active Directory/Entra ID & Group Policy administration
IP networking & telephony, DNS, DHCP
Server, network and desktop hardware

Ridge is a Built Environment Consultancy. We provide our clients with access to a wide range of integrated expertise and professional disciplines to help them transform the quality and sustainability of the built environment.

Our people make what we do possible, helping us lead the way with quality, innovation, and entrepreneurial spirit. That’s why we challenge them to be the best they can be and offer exceptional training and career development opportunities at all levels.

Ridge and Partners LLP
Contact us

Apply Now

Refine Your Search

it support technician jobs in bristol, bst

2nd Line IT Support Technician

Application Support Officer x2

IT Technician

ICT Technical Engineer - Infrastructure

IT Support Engineer

Helpdesk Technician 1st/2nd Line

Service Desk Engineer

Service Desk Analyst

IT Support & Infrastructure Engineer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

2nd Line IT Support Engineer

IT Applications Support Technician

IT Field Engineer - West England

Infrastructure Support Engineer

Waste Technical Support Officer

Senior Service Desk Analyst

Modern Workplace IT Specialist, Workstations

Service Desk Engineer

Application Support Engineer (3rd Level)- Bristol

Software Support Agent - Payroll

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