Computer science Work, Jobs in Birmingham (with Salaries)

IT Support Engineer
Greenbul Technology Solutions Ltd —Birmingham
- £31,000 - £40,000 a year
- Full-time
- English
- Windows
- IT
- Life insurance
- Sick pay
Quick apply
1d
Apprentice Cyber Security Technician
Tilbury Douglas —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
- Annual leave
Full Stack Developer
GKN Aerospace —Birmingham
- Computer Science
- Bachelor's degree
- Travel
- Employee assistance programme
- Flexible schedule
12d
Data Analyst
Warwick HR —Birmingham
- £30,000 - £320,000 a year
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Quick apply
Cognos - Data Analytics & BI Specialist (12 month FTC)
The Co-operative Bank —Coventry
- Up to £51,180 a year
- Full-time
- Computer Science
- Data analysis skills
- SQL
1d
IT Support Analyst
Banana Moon Day Nurseries —Warwick
- £33,000 - £38,000 a year
- Full-time
- Computer Science
- No degree
- SharePoint
- Employee assistance programme
Quick apply
AI Developer (KTP Associate) - FTC 27 Months
University of Wolverhampton —Wolverhampton
- £41,064 - £48,822 a year
- Temporary
- Hybrid work
- Azure
- Doctoral degree
- Computer Science
- Free parking
- Annual leave
3d
Compliance Incident Analyst
Capgemini —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
MES Engineer
INDEFF —Birmingham
- Computer Science
- Engineering
- SQL
Assistant Professor (Research and Education) in Computer Science - School of Computer Science - 107618 - Grade 8
University of Birmingham —Birmingham
- £47,389 - £63,606 a year
- Full-time
- Doctoral degree
- Computer Science
- University
9d
Software Developer 12month FTC
Safran —Wolverhampton
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
Course Coordinator
School of Coding —Birmingham
- £25,000 - £27,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Compliance Incident Analyst
Capgemini Sogeti —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
Cloud Infrastructure Engineer
wavenet —Solihull
- Full-time
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer networking
- IT
- Power tools
Quick apply
Lead Developer C#
PHOENIX Medical Supplies Limited —Stafford
- Full-time
- Azure
- Computer Science
- Java
- Annual leave
- Employee assistance programme
Associate Professor (Research and Education) in Computer Science - School of Computer Science - 107617 - Grade 9
University of Birmingham —Birmingham
- £58,225 - £87,974 a year
- Full-time
- Doctoral degree
- Computer Science
- University
11d
Assistant or Associate Professor (Climate-Resilient Infrastructure and Transport Systems) (111893-0726)
University of Warwick —Coventry
- £47,389 - £67,468 a year
- Doctoral degree
- Engineering
- Master's degree
1d
Digital Business Management Lecturer
School of Coding —Birmingham
- £35,000 - £40,000 a year
- Master's degree
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Principal Data Scientist
Mott MacDonald —Birmingham
- Full-time
- Hybrid work
- Azure
- Master's degree
- Machine learning
- Annual leave
- Employee discount
2d

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IT Support Engineer

Greenbul Technology Solutions Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£31,000 - £40,000 a year
1 day ago

Benefits

Paid volunteer time
Life insurance
Sick pay

Qualifications

Desktop support
TCP
English
Windows
Technical support
DHCP
IT support
DNS
IT
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

About the Role

Greenbul Technology Solutions Ltd provides business technology, digital support, sustainable IT operations and customer-service solutions to organisations across the United Kingdom.

We are looking for a reliable, technically capable and customer-focused IT Support Engineer to provide first-line and second-line assistance to employees and business clients. The successful candidate will diagnose hardware, software, network and account-access issues while maintaining clear support records and delivering a professional user experience.

You will work with technical teams, service providers and internal departments to ensure that incidents are resolved efficiently and recurring problems are identified and escalated appropriately.

This mid-level position is suitable for candidates with experience in IT support, service-desk operations, desktop support, technical customer service or systems administration.

Key Responsibilities

Technical Support: Provide first-line and second-line assistance through telephone, email, remote-support tools and the company ticketing system.

Incident Diagnosis: Investigate hardware, software, operating-system, network and user-account issues.

Desktop Support: Install, configure and troubleshoot computers, monitors, printers, peripherals and approved business applications.

Account Administration: Create, update and disable user accounts while supporting password resets and access requests.

Software Support: Assist users with Microsoft 365, email, collaboration tools, browsers and other approved workplace applications.

Remote Assistance: Use approved remote-support tools to diagnose and resolve technical issues securely.

Ticket Management: Log, classify, prioritise and update support tickets with accurate notes and resolution details.

Hardware Preparation: Configure laptops, desktops and accessories for new employees and replacement requirements.

User Onboarding: Support new starters with system access, equipment setup and basic technology guidance.

Network Troubleshooting: Investigate routine Wi-Fi, connectivity, printer and local-network problems.

Security Support: Follow company procedures for access control, antivirus alerts, suspicious emails and device-security incidents.

Asset Records: Maintain accurate information about devices, licences, warranties and assigned equipment.

Technical Documentation: Create and update troubleshooting guides, support procedures and frequently asked questions.

Escalation: Refer complex incidents to senior engineers, suppliers or specialist teams with complete supporting information.

Service Improvement: Identify repeated technical problems and recommend practical improvements to systems and support procedures.

What We Are Looking For

At least 2 years of experience in IT support, desktop support, technical support or a related position.
Experience diagnosing common hardware, software and connectivity issues.
Good knowledge of Windows operating systems and Microsoft 365 applications.
Familiarity with user-account administration and password-management procedures.
Strong written and spoken English.
Professional communication skills when supporting non-technical users.
Experience using help-desk, service-management or ticketing systems.
Strong problem-solving and troubleshooting abilities.
Accurate documentation and record-keeping skills.
Ability to prioritise incidents based on urgency and business impact.
Ability to work independently and as part of a technical team.
Patient, dependable and customer-focused approach to support.

Preferred Qualifications

Qualification in Information Technology, Computer Science, Networking or a related subject.
CompTIA A+, Microsoft, ITIL or another relevant technical certification.
Experience supporting Microsoft Entra ID, Active Directory or similar account-management systems.
Familiarity with remote-device management and endpoint-security tools.
Basic understanding of TCP IP, DNS, DHCP, VPNs and wireless networks.
Experience supporting printers, mobile devices and audiovisual equipment.
Previous experience working in a managed-service, professional-services or business-technology environment.
Basic knowledge of sustainable IT practices, device-life-cycle management or energy-efficient technology.

Pay: £31,000.00-£40,000.00 per year

Benefits:

Life insurance
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

computer science jobs in birmingham

IT Support Engineer

Apprentice Cyber Security Technician

Full Stack Developer

Data Analyst

Cognos - Data Analytics & BI Specialist (12 month FTC)

IT Support Analyst

AI Developer (KTP Associate) - FTC 27 Months

Compliance Incident Analyst

MES Engineer

Assistant Professor (Research and Education) in Computer Science - School of Computer Science - 107618 - Grade 8

Software Developer 12month FTC

Course Coordinator

Compliance Incident Analyst

Cloud Infrastructure Engineer

L4 Network Engineer Apprentice

Lead Developer C#

Associate Professor (Research and Education) in Computer Science - School of Computer Science - 107617 - Grade 9

Assistant or Associate Professor (Climate-Resilient Infrastructure and Transport Systems) (111893-0726)

Digital Business Management Lecturer

Principal Data Scientist

I want to receive the latest job alerts for computer science in birmingham

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