Service desk engineer Work, Jobs in Leicester, Eng (with Salaries)

Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
4d
IT Systems Engineer
Blue Light Card —Leicester
- Hybrid work
- AI
- Free parking
- Annual leave
13d
Service Engineer (Mechanical) – Coordinate Measuring Machines
Wenzel UK —Wymeswold
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- In-person
- Free parking
Quick apply
5d
Mechanical Engineer
elix sourcing solutions —Rugby
- £30,000 - £35,000 a year
- Monday to Friday
- Engineering
- Mechanical knowledge
- Work from home
11d
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Continuous improvement
- Mentoring
- Flexible schedule
11d
Technical Engineer
Incora —Derby
- Up to £42,000 a year
- Full-time
- Hybrid work
- Schematics
- Engineering
- ERP systems
2d
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Writing skills
- Communication skills
- Employee discount
Quick apply
Senior Geotechnical Engineer
Caulmert —Nottingham
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
Quick apply
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Maintenance
- Work from home
Quick apply
Technical Support Apprentice
Welcomm Communications Ltd —Market Harborough
- £16,640 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Computer networking
- Annual leave
- Employee assistance programme
Quick apply
Network Field Installation Engineer
Luminor3 (Formerly NodeOne) —Nottingham
- £32,000 - £35,000 a year
- Full-time
- English
- Analysis skills
- Driving
- Flexitime
- Work from home
Quick apply
T Desk Assistant
Otis —Leicester
- Full-time
- CRM software
- Customer service
11d
Group Network and Implementation Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
11d
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- AI
Devops Engineer
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- DevOps
- Employee assistance programme
- Employee discount
Quick apply
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
- Life insurance
EUC Engineer
Zenzero Solutions —Coventry
- Google Suite
- Azure
- Continuous improvement
- Flexible schedule
11d
Technical Manager
Phenna Group —Castle Donington
- £35,000 - £40,000 a year
- Full-time
- Management
- Business development
- Continuous improvement

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service desk engineer jobs near leicester, eng

Senior IT Support Engineer

Kazzoo Ltd
Leicester

Quick apply

Job details

Permanent
£35,000 - £40,000 a year
4 days ago

Benefits

Company events
On-site parking

Qualifications

Technical troubleshooting
Technology infrastructure experience
TCP
Cloud infrastructure
Driving Licence
Client engagement
Mentoring junior staff
User account provisioning
Maintenance
Network infrastructure
User account management
IT permissions management
IT support
Mentoring
IP networking
Customer support
Customer interaction
Cybersecurity
Project leadership
Communication skills
Microsoft Azure
Planned maintenance
Help desk

Full job description

Senior IT SupportEngineer

£35,000 – £40,000
Location: On-site / Support Desk

About the Role

We’re looking for a Senior IT Engineer to take a leading role in supporting and improving client IT environments. This position goes beyond day-to-day support - you’ll act as a technical escalation point, contribute to infrastructure design, and play a key role in delivering projects and driving best practices.

You’ll be joining a small team with huge ambitions, where your input genuinely matters. This is an opportunity to have a real impact, shape how services are delivered, and grow with the business.

If you enjoy solving complex problems, working with modern technologies, and having a direct influence on outcomes, this role offers the autonomy and variety to do exactly that.

*Due to the nature of this role, remote or hybrid working will not be considered*

What You’ll Be Doing

Acting as a technical escalation point for complex support issues
Delivering advanced remote and on-site support across client environments
Leading and contributing to projects (migrations, cloud adoption, infrastructure upgrades)
Supporting and optimising Microsoft 365, Azure, and hybrid environments
Designing and implementing secure, scalable IT solutions
Proactively monitoring systems and identifying improvements
Mentoring junior engineers and supporting team development
Building strong client relationships and providing expert guidance
Perform network troubleshooting and configuration.
Install, configure, and maintain hardware, software, and IT systems.
Perform regular system updates, patching, and security updates.
Assist with user account setup, permissions, and access control management.
Ensure compliance with data security, backup, and disaster recovery policies.
Monitor and manage client IT infrastructure using our support management software
Conduct scheduled maintenance and routine system health checks.
Maintain accurate system documentation and support records.
Keep the Support management software updated with current client system information and support activities.
Implement cybersecurity best practices to protect client environments.
Assist with security audits and vulnerability assessments.
Ensure all systems comply with company IT policies and procedures.
Communicate effectively with clients to resolve issues and ensure satisfaction.
Provide training and guidance to clients on IT systems and software.
Assist with IT asset management, including hardware inventory tracking and procurement.
Maintain accurate records of equipment, licenses, and infrastructure components.

What We’re Looking For

Essential:

Strong experience in a Level 3 / Senior IT support or infrastructure role
Deep understanding of Windows environments and networking (DNS, DHCP, TCP/IP, VPN)
Hands-on experience with Microsoft 365, Azure, and Active Directory
Proven ability to troubleshoot complex issues
Excellent communication and customer-facing skills

Desirable:

Experience in an MSP or multi-client environment
Knowledge of cybersecurity best practices
Relevant certifications (Microsoft, CompTIA, Cisco)

Why Join Us?

Annual bonus based on company and individual performance
Regular team days and social events
Use of a company pool vehicle for client site visits
Work on high-impact projects, not just support tickets
Be part of a growing company where you can make a real impact
Exposure to modern cloud and hybrid environments
Opportunities to influence technical decisions
Ongoing training and certification support
Clear progression into senior, lead, or specialist roles
Supportive, collaborative team culture

The Right Fit

You’re an experienced engineer who takes ownership, enjoys mentoring others, and looks beyond quick fixes to long-term improvements. You’re confident working in a fast-paced environment, directly with clients and want to play a key role in delivering high-quality IT services.

Job Type: Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
On-site parking

Experience:

IT support: 5 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in leicester, eng

Senior IT Support Engineer

IT Systems Engineer

Service Engineer (Mechanical) – Coordinate Measuring Machines

Mechanical Engineer

Senior Service Desk Engineer

Technical Engineer

Senior IT Infrastructure Engineer

Senior Geotechnical Engineer

Service Desk Coordinator

Support Engineer 2nd Line

Desktop Support Engineer

Technical Support Apprentice

Network Field Installation Engineer

T Desk Assistant

Group Network and Implementation Engineer

Modern Workplace Infrastructure Engineer

Devops Engineer

End User IT Support Manager

EUC Engineer

Technical Manager

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