Technical support Work, Jobs in York, Nyk (with Salaries)

Application Support Analyst - 2nd Line
System C —Leeds
- Full-time
- Windows
- SQL
- Analysis skills
14d
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Service Desk Co-Ordinator
NHS England —Leeds
- £39,959 - £48,117 a year
- Full-time
- Annual leave
10d
IT Technician
T&M Reuse Yorkshire Limited —Leeds
- £15 an hour
- Full-time
- Software troubleshooting
- Windows
- IT
- Free parking
Quick apply
10d
Systems Administrator
Leeds Federated Housing Association Limited —Leeds
- £40,200 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
10d
Customer Support Specialist
M3EU —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick apply
IT Junior Technician
Ark Schools —Pontefract
- £25,000 - £27,000 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
4d
IT Workday Systems Administrator
Gleeds —Leeds
- Human resources
- IT
- Construction experience
- Employee assistance programme
IT Technician
Pro-Pak Foods Ltd —Malton
- £32,000 - £35,000 a year
- Full-time
- IT
- Communication skills
- Employee discount
Quick apply
13h
Customer Support Technician
BigChange —Leeds
- Customer service
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14h
Senior Service Desk Engineer
Zenzero Solutions —Leeds
- Azure
- Microsoft Office
- AWS
Maximo Operations Technician - UK & EMEA
Naviam —Leeds
- Azure
- Oracle
- English
Quick apply
Sr. IT Business Services Specialist
Solera —Leeds
- Full-time
- Azure
- Windows
- Microsoft Office
IT Service Desk Analyst
Stoneacre —Doncaster
- £25,000 - £30,000 a year
- Full-time
- IT
- Communication skills
Quick apply
3d
Technical Support Specialist
Beckman Coulter Diagnostics —York
- Full-time
- Remote
- Engineering
- English
- Bachelor's degree
- Annual leave
6d
Technical Application Support Manager
StarCompliance —York
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Organisational skills
Quick apply
4d
Level 3 Support Analyst - AI Specialist
Anaplan —York
- Azure
- Engineering
- English
Quick apply
Technical Support Analyst - SketchUp
Trimble —Leeds
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
11d
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
14d

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Application Support Analyst - 2nd Line

System C -
Leeds

Apply Now

Job details

Full-time
14 days ago

Qualifications

Microsoft Windows Server
Jira
Microsoft SQL Server
Windows
SQL
Analysis skills
Confluence
Application support
Communication skills
T-SQL

Full job description

Description

Join a collaborative team supporting technology that makes a real difference in local communities.

We are looking for an Application Support Analyst to help deliver high-quality support for market-leading education and social care software used by local authorities. This is a hands-on, customer-facing role where you will solve complex technical issues and build strong relationships with clients.

What you'll be doing

Deliver 2nd and 3rd line application support within a structured support team
Investigate and resolve incidents using Jira and other diagnostic tools
Analyse logs, SQL data, and system behaviour to identify root causes
Collaborate with development, product, and third-party teams to resolve issues
Replicate defects and support bug identification and resolution
Communicate clearly with customers, providing regular updates
Take ownership of customer issues and ensure delivery within agreed SLAs
Support both hosted and on-premise environments

What we're looking for

Strong analytical and problem-solving skills
Experience with SQL Server and writing SQL or T-SQL queries
Background in 2nd line application or software support
Knowledge of Microsoft Windows Server environments
Ability to manage and prioritise workloads effectively
Strong communication skills, written and verbal
A collaborative mindset, with the confidence to work independently

Desirable experience

3rd line support exposure
Jira or Confluence experience
Experience supporting external customers remotely
Knowledge of social care or education systems

Why join us

You will be part of a supportive, inclusive team that values ownership, collaboration, and continuous learning. The environment is fast-paced and evolving, offering opportunities to grow your technical expertise while making a meaningful impact.

If you enjoy solving problems, working closely with customers, and taking pride in delivering high-quality outcomes, we would love to hear from you.

Apply today to take the next step in your career.

Apply Now

Refine Your Search

technical support jobs in york, nyk

Application Support Analyst - 2nd Line

Analyst II, Incident / Problem Management

Service Desk Co-Ordinator

IT Technician

Systems Administrator

Customer Support Specialist

IT Junior Technician

Service Desk Analyst

IT Workday Systems Administrator

IT Technician

Customer Support Technician

Senior Service Desk Engineer

Maximo Operations Technician - UK & EMEA

Sr. IT Business Services Specialist

IT Service Desk Analyst

Technical Support Specialist

Technical Application Support Manager

Level 3 Support Analyst - AI Specialist

Technical Support Analyst - SketchUp

Junior Application Support Analyst

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