Support analyst Work, Jobs in Springburn, Glg (with Salaries)

Transfers Operations Analyst - 12 Month FTC
Nucleus Financial —Glasgow
- £28,500 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Annual leave
Quick apply
Case Reviewer (Glasgow)
OFGEM —Glasgow
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Organisational skills
- Annual leave
- Flexible schedule
Data Analyst
Scottish Power —Glasgow
- £45,400 - £56,750 a year
- Full-time
- Analysis skills
- Business
- Communication skills
- Annual leave
- Employee discount
1d
Cleaning Performance Analyst
Excellerate Services —Paisley
- £30,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Referral programme
Quick apply
2d
Technical Analyst
Gallagher —Torrance
- £50,000 - £97,500 a year
- Remote
- Analysis skills
- Bachelor's degree
- Communication skills
9d
Evidence and Impact Officer
MCR Pathways —Glasgow
- £30,128 a year
- Temporary
- Analytics
- Annual leave
- Employee assistance programme
1d
Junior Risk Analyst
Altrad —Glasgow
Quick apply
HR Workforce Analyst
City Building (Glasgow) LLP —Glasgow
- £43,520 - £46,375 a year
- Temporary
- Databases
- Annual leave
4d
Specialist Customer Care Advisor - Telephony
Barclays —Glasgow
- £27,700 a year
- Computer literacy
- Computer skills
- Banking
10d
Assurance and Control Analyst
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- No degree
- Annual leave
- Employee discount
8d
Installation Engineer
Mealzo —Glasgow
- £28,000 a year
- Overtime
- Bilingual
- Computer literacy
- POS
Quick apply
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Business Analyst
Synapri —Glasgow
- £570 a day
- Financial services
12d
Account Analyst - Cash & Banking (Hybrid)
The Travel Corporation —Port Glasgow
- Full-time
Quick apply
Data & Analytics Analyst - Glasgow
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Writing skills
1d
Testing & Recovery Analyst
Barclays —Glasgow
- Analysis skills
- Continuous improvement
Risk Analyst
Turner & Townsend —Glasgow
- Full-time
Quick apply
10d
Operations Analyst
Nucleus Financial Group —Glasgow
- Mentoring
- Financial services
- Communication skills
- Annual leave
Specialist Customer Service Advisor
Barclays —Glasgow
- £27,700 a year
- Banking
- Life insurance
9d
Insurance Analyst
M&G plc —Stirling
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Annual leave
4d

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Transfers Operations Analyst - 12 Month FTC

Nucleus Financial -
Glasgow

Quick apply

Job details

Full-time | Fixed term contract
£28,500 a year

Benefits

Annual leave
Company pension

Qualifications

Pension
Process improvement
Risk management
Mentoring
Customer support
Financial services
Customer interaction
Communication skills

Full job description

We’re on the lookout for an Operations Analyst to join our Business Administration & Oversight team.
Integral to this role is customer service. This means being a pro at maintaining a healthy balance between delivering on our customers’ needs and expectations, while managing a dynamic and varied workload. Every day you’ll manage multiple queries all with the aim of ensuring all queries are dealt with within agreed timeframes, enabling our advisers to get the best outcome for their clients.

You’ll also have accountability for highlighting where a control could be improved and aid the design and implementation of this to ensure we best service the needs of our clients and safeguard our clients’ money. You will need to understand the consequences of all actions and manage these in line with our risk framework.

You’ll spend your time:

Servicing our clients, whether that be by applying money, handling queries, processing a transfer or handling pension queries.
Have the ability to adapt and support across the breadth of the department.
Sharing your knowledge across the user operations team and wider business.
Ensuring all user operations processes run smoothly, highlighting areas where any improvements can be implemented and improving the customer journey.

A bit about you
Your friends would probably describe you as the “super-organised” one, ridiculously well planned and someone who takes time to really understand people and their needs. You’re the type of person who asks great questions to understand expectations but can react like lightening to solve problems as they occur.

You love mentoring others and get a real kick out of encouraging the right behaviours, supporting our core values and personally demonstrating these. You’ll set the bar high on performance even when stretching for the team, creating a team environment where high performance is the norm.

We’ve always placed more importance on cultural contribution above technical ability, but we’d really like you to have/be:

Previous experience in the financial services industry and ideally working with a wrap platform.
Excellent relationship building skills.
Able to prioritise the high impact work, but never neglect the details.
Excellent communication skills – We need you to be completely comfortable representing our culture and values, with an emphasis on a speedy, friendly style.
Able to anticipate the needs of those you work with, juggling conflicting priorities.
The ability to think laterally and come up with new solutions to old problems.
Helping people makes you happy.

A little about us
We are the Nucleus Financial Platforms group and we help make retirement more rewarding. Here at Nucleus, people come first - whether it’s our colleagues, or the advisers and customers we support, we know that working in partnership and collaboration leads to the best outcomes. Together, we’ve shaped the platform to how it is today. We work hard, and we celebrate hard too.

Our ambition is to create a platform with a difference, putting the customer centre stage meant tearing up the rule book and starting from scratch. We’ve come a long way since then, but our mission remains just as focused. That’s why our culture, values, and social responsibility are things we keep at the top of our agenda – because we know they matter and have a big impact.

Our culture is one of the many things that sets us apart from the pack. We want to have an environment where our people feel that they can make a real difference, know they’ll be rewarded for their efforts and more importantly, enjoy themselves at work.

Inclusion and diversity at Nucleus
As with most things in life, who cares, wins. We really care about inclusion. For us it’s not a tick box exercise; inclusion and diversity are embedded in our culture and everything we do. It’s a commercial imperative. It isn’t about being PC. It’s about being future-relevant and durable. We owe it to ourselves and the industry to ensure we are playing our part in creating a fair, balanced and transparent financial services sector.

More diversity means broader experience, a wider set of perspectives and a better collective ability to problem-solve. And it means being more representative of customer groups, which supports areas such as product development.

At Nucleus, we offer a generous blend of benefits for the things that really matter to our people, including a non-contributory pension, bonus, enhanced parental leave, paid time off for emergencies, health and wellbeing initiatives and flexible working options.

Pay: £28,500.00 per year

Work Location: Hybrid remote in Glasgow G2 4QE

Quick apply

Refine Your Search

support analyst jobs in springburn, glg

Transfers Operations Analyst - 12 Month FTC

Case Reviewer (Glasgow)

Data Analyst

Cleaning Performance Analyst

Technical Analyst

Evidence and Impact Officer

Junior Risk Analyst

HR Workforce Analyst

Specialist Customer Care Advisor - Telephony

Assurance and Control Analyst

Installation Engineer

Transaction Monitoring Analyst

Business Analyst

Account Analyst - Cash & Banking (Hybrid)

Data & Analytics Analyst - Glasgow

Testing & Recovery Analyst

Risk Analyst

Operations Analyst

Specialist Customer Service Advisor

Insurance Analyst

I want to receive the latest job alerts for support analyst in springburn, glg

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