General hospital Work, Jobs in Gloucester, Eng (with Salaries)

Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Communication skills
5d
Clinical Administrator
Mega Nursing and Care —Gloucester
- £26,500 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Paid training
- Referral programme
Quick apply
Administration and Clerical Assistant, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
- Annual leave
8d
Food Services Operator
ISS Facility Services —Gloucester
- £13.45 an hour
- Monday to Friday
1d
Specialist Pharmacy Technician – Stores & Procurement Support, Band 5
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Weekend availability
- Leadership
- Annual leave
- Employee discount
Health Improvement Lead (Tackling Tobacco Dependency), Band 7
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Part-time
- Human resources
- Care plans
- Negotiation
- Annual leave
- Employee discount
8d
Bank Nursery Assistant, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Experience working with children
- Communication skills
- Annual leave
- Employee discount
12d
Cardiographer, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Full-time
1d
Logistic Assistant
Gloucestershire County Council —Gloucester
- £26,403 - £27,694 a year
- Hybrid work
- English
- Warehouse experience
- Free parking
- Annual leave
11d
Patient Flow Facilitator
Wye Valley NHS Trust —Hereford
- £25,760 - £27,476 a year
- Part-time
10d
Surgical Secretary, Band 3 - Colorectal Surgery
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
3d
Research Nurse - Research, Innovation & Genomics Band 5
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Full-time
- Nursing
- Hospital
- Organisational skills
- Annual leave
- Employee discount
2d
Nursing Associate - Ross Community Hospital
Wye Valley NHS Trust —Ross-on-Wye
- £28,392 - £31,157 a year
- Part-time
- Rehabilitation centre
- Communication skills
- Time management
11d
Rehabilitation Specialist
Nuffield Health —Hereford
- Up to £27,985.32 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Registered General Nurse
SpaMedica —Worcester
- £33,188 - £35,647 a year
- Full-time
- Employee discount
- Referral programme
Quick apply
10d
Radiographer
Nuffield Health —Hereford
- Up to £40,000 a year
- Part-time
- Employee discount
- Gym membership
Medical Secretary, Band 3 Oncology
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
Chief Medical Officer
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- Full-time
ST3+ O&G Doctor
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- Full-time
1d
Paediatric Team Lead - Band 7
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £49,387 - £56,515 a year
- Full-time
- Management
- Hospital
- Organisational skills
1d

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Receptionist- Outpatients & CDC, Band 2

Gloucestershire Hospitals NHS Foundation Trust -
Gloucester

Apply Now

Job details

Part-time
£25,272 a year
5 days ago

Qualifications

Communication skills

Full job description

To provide an efficient and friendly service to all patients and visitors attending outpatient departments
To record patient attendance accurately and timely, in accordance with departmental policy
To ensure patient outcomes are actioned accurately and timely, in accordance with departmental policy
Where appropriate, make follow up appointment and any associated administration, without direct supervision
Support nursing team with organisation of return transport for patients attending appointments where appropriate.
Ensure the professional image of the department and Trust is maintained at all times
Flexible approach to working hours to meet the demands of the service.
To work in collaboration with the clinical and non-clinical team members providing admin support such as stock ordering. You will also work directly with patients resolving their queries and recognise the importance of first-class communication skills to achieve patient satisfaction. The primary objective is to provide:
Excellent customer service
Effective and timely resolution of queries received
To support the Trust in providing quality care to its patients.
To work cross site support the OPD Team
Ensure the timely and accurate update of Trak, to include liaising with and response to, the Information team, and their weekly reports.
Ensure compliance with Health and Safety requirements in area of responsibility.
Any other duties as required, commensurate with the grade.
Call patients following up / confirming their appointments.

You will join a team working across 3 sites for the Trust. These include Cheltenham General Hospital, Gloucester Royal Hospital and the New Community Diagnostic Centre at Gloucester docks. You will be working both on the Reception desk to assist patients with booking in, queries and appointments. This is an exciting opportunity to be part of a team aiming to offer the best possible Outpatient care to patients.

Provide efficient and courteous reception to patients.
Check all demographics and update Patient Administration System in accordance with Trust policy, taking responsibility for patient confidentiality at all times.
Inform patients of any delays affecting the smooth running of clinics, direct them to correct waiting area, or to other departments if pre appointment tests are required e.g. x-ray.
Make appropriate follow up, clearly communicating that to patient or populate pending list in accordance with clinician request.
Book support service e.g. transport, interpreter for appointment
Deal with telephone callers professionally and timely.
Flexibility with hours and working area to provide cover for colleagues across site and department when requested.
Assist supervisor with on the job training for new staff
Complete all training in accordance with trust policy, this may mean off site attendance
Good working knowledge of trust Cancellation/DNA policy
Maintain a smart, professional appearance at all times, keep reception work area tidy, be familiar with Trust infection control policy
Deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines.
Being the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquires and independently communicate effectively on behalf of the team to service users and other professionals.
Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and maintaining confidentiality at all times as per the Message Taking Policy and ensuring standards for customer services excellence are met.
Ensuring safeguarding correspondence and other sensitive data is processed and entered correctly and in a timely manner, always adhering to data protection regulations.
Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person’s attention in a timely manner. Stationery and equipment management including ordering and monitoring supplies
Attendance at departmental meetings.
Demonstrate daily duties to new starters and less experienced staff to support their induction.
Have knowledge of the lone working policies and procedures and maintain team contact information.
Complete the daily administrative functions.
Assess and manage own workload under the supervision of the line manager.
To highlight any risks, adverse events or near misses to the line manager.
Maintain high quality standards by ensuring that the data entered onto Trust systems is accurate, complete and up to date.
Ensure that all Trust wide standards are maintained and monitored to improve quality and total care to all who come in contact with the service.
Ensure your work area and equipment is left in a good working condition on a daily basis.

The elements that require actioning from your new admin employee when employed will be:

Assist in managing bookings- (This involves ringing patients prior to appointments and moving requests off appointments for patients who cannot attend and document any changes on the Radiology booking system).
Liaising with Radiology appointment team when necessary.
Good Communication skills

Additional Contact:
Name: Lucy Powell

Job Title: Reception Supervisor

Email: [email protected]

Phone: 0300 422 8154

Apply Now

Refine Your Search

general hospital jobs in gloucester, eng

Receptionist- Outpatients & CDC, Band 2

Clinical Administrator

Administration and Clerical Assistant, Band 2

Food Services Operator

Specialist Pharmacy Technician – Stores & Procurement Support, Band 5

Health Improvement Lead (Tackling Tobacco Dependency), Band 7

Bank Nursery Assistant, Band 2

Cardiographer, Band 2

Logistic Assistant

Patient Flow Facilitator

Surgical Secretary, Band 3 - Colorectal Surgery

Research Nurse - Research, Innovation & Genomics Band 5

Nursing Associate - Ross Community Hospital

Rehabilitation Specialist

Registered General Nurse

Radiographer

Medical Secretary, Band 3 Oncology

Chief Medical Officer

ST3+ O&G Doctor

Paediatric Team Lead - Band 7

I want to receive the latest job alerts for general hospital in gloucester, eng

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