Customer service supervisor Work, Jobs in Handforth, Chs (with Salaries)

Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Senior Business System Leader (Continuous Improvement)
Johnson Controls —Manchester
- Up to 50% travel
- Engineering
- Master's degree
Print & Production Supervisor - Now or Never Studios
Widdop & Co —Chadderton
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
- Free parking
- Employee discount
Quick apply
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Airside - Team Leader
WHSmith Travel —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Retail Assistant Manager - The Trafford Centre, Manchester
Nespresso —Manchester
- £32,243 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Senior Sales Leader
NRG —Manchester
- £45,000 - £49,900 a year
- Sales
- Communication skills
- Employee assistance programme
Contact Centre Team Leader
Alliance Healthcare —Leigh
- Full-time
- IT
- Leadership
- Communication skills
Assistant Store Manager
Specscart —Manchester
- Weekend availability
- Management
- Sales
- Employee discount
Supervisor (Full-Time)
Pandora Jewelry —Manchester
- £14.80 an hour
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
Restaurant Supervisor
Chik Burger —Manchester
- Weekend availability
- Hospitality
- Customer service
- Food service experience
Quick apply
10d
Assistant Store Manager (Assistant Head Coach) - Nike Store Manchester
Nike —Manchester
- Weekend availability
- Serving
- Customer service
- English
- Employee discount
3d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
2d
Starbucks Shift Supervisor
EG Group —Crewe
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Front Office Supervisor
The Rex —Manchester
- Hotel
- Organisational skills
- Referral programme
Quick apply
Assistant Store Manager 12 months FTC
Matalan —Rochdale
- From £28,647 a year
- Full-time
- Analysis skills
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Clip 'n Climb Carbon Padel - Instructor / Supervisor
Carbon Padel Clubs —Manchester
- £12.72 - £13.73 an hour
- Part-time
- In-person
- Free parking
- Employee discount
Quick apply
Assistant Store Manager
M&S Opticians —Warrington
- Sales
- Customer service
- Business development
Quick apply
Bar and Restaurant Supervisor
Lockside at Greenway Hall —Stoke-on-Trent
- From £12.75 an hour
- Weekend availability
- Hospitality
- Bar
- Culinary experience
- Employee discount
Quick apply

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customer service supervisor jobs near handforth, chs

Customer Onboarding Team Leader

Aimée Willow Connex
Manchester

Apply Now

Job details

Qualifications

Management
Change management
Analysis skills
Financial services
Communication skills

Full job description

Customer Onboarding Team Leader BD Support
Manchester - North West

The Role

Responsibilties:

Coordinate the day-to-day team activities, overseeing workflow queues, prioritisation and case allocation to ensure timely, high-quality and compliant customer outcomes
Monitor performance using MI, identifying risks, backlogs or deviations and taking prompt corrective action to maintain service standards
Conduct regular quality assurance checks, ensuring adherence to processes, data accuracy and regulatory requirements, with clear feedback and coaching provided
Maintain robust record-keeping standards across the team, ensuring all customer interactions and documentation are accurately captured and stored
Provide hands-on operational support during peak periods to ensure continuity of service and delivery against SLAs
Lead daily team huddles to review performance, set priorities and drive focus on key risks, issues and improvement opportunities
Apply structured problem-solving to resolve operational issues at source, escalating where required and supporting consistent ways of working
Drive continuous improvement by identifying trends (including complaints and MI), sharing insights and implementing enhancements to customer experience and processes
Build strong relationships across the wider business, collaborating with stakeholders to share best practice and improve overall onboarding performance
Lead, coach and develop a high-performing team, setting clear objectives, driving accountability and fostering an inclusive, engaged culture
Manage performance, capability and development through regular feedback, training, succession planning and alignment to the Training & Competence framework
Oversee recruitment, onboarding and employee relations in partnership with HR, ensuring a fair and consistent approach

WE WOULD LOVE TO HEAR FROM YOU IF HAVE:

Prior experience working with customers, demonstrating high standards of service and providing excellent customer outcomes
Effective leadership capability people management, coaching & development, operational execution and change management
Proven experience of working proactively and taking initiative
Ability to work independently as well as collaborate with the team and wider business
Highly numerate with analytical ability
Excellent communication skills both written and verbal, ability to communicate with both customers and colleagues at all levels of seniority and liaise effectively with other internal departments
Strong interpersonal skills, quick to develop and maintain relationship both internally and externally

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

Previous knowledge and experience of the Financial Services Industry and in similar operational or customer facing role
Previous knowledge and experience of the Asset Finance industry.
Good knowledge of Microsoft Products
Experience of lean management and applying operational excellence tools or techniques

Apply for this Job

Apply Now

Refine Your Search

customer service supervisor jobs in handforth, chs

Customer Onboarding Team Leader

Senior Business System Leader (Continuous Improvement)

Print & Production Supervisor - Now or Never Studios

Airside - Team Leader

Airside - Team Leader

Helpdesk Team Leader

Retail Assistant Manager - The Trafford Centre, Manchester

Senior Sales Leader

Contact Centre Team Leader

Assistant Store Manager

Supervisor (Full-Time)

Restaurant Supervisor

Assistant Store Manager (Assistant Head Coach) - Nike Store Manchester

Aftersales Team Leader

Starbucks Shift Supervisor

Front Office Supervisor

Assistant Store Manager 12 months FTC

Clip 'n Climb Carbon Padel - Instructor / Supervisor

Assistant Store Manager

Bar and Restaurant Supervisor

I want to receive the latest job alerts for customer service supervisor in handforth, chs

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