Technical advisor Work, Jobs in Antrim, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- CRM software
- Free parking
- Annual leave
Quick apply
Senior Legionella Risk Assessor
Safety Advice Centre Ltd —Bangor
- £34,000 - £40,000 a year
- Full-time
- Business development
- Bachelor's degree
- Mentoring
- Annual leave
Quick apply
Automotive Service Manager
NSR Automotive Services —Bangor
- £3,400 - £4,000 a month
- Full-time
- English
- Quality control
- In-person
- Free parking
Quick apply
HV Technical Engineer
DOWDS —Ballymena
- Full-time
- Mentoring
- Work from home
Quick apply
Associate Director, Salesforce Technical Architect with AI
Deloitte —Belfast
- Hybrid work
- Salesforce
- Travel
- Mentoring
Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI
Deloitte —Belfast
- Hybrid work
- Business development
- Analysis skills
- Mentoring
9d
R&D Technical Consultant (Software)
Visiativ —Belfast
- Hybrid work
- Travel
- Software development
- Communication skills
- Sick pay
Quick apply
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Management
- Salesforce
- Annual leave
Quick apply
Internal Audit/Controls Assurance - non-FS - Semi-Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Business development
- Mentoring
- Health & wellbeing programme
Platform Consultant (Multiple Levels) - Hybrid
Allstate —Belfast
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Team management
- Health & wellbeing programme
Parts Advisor
Maxflow Power Products —Cookstown
- Full-time
- Annual leave
- Employee discount
Quick apply
4d
Customer Service Advisor
Decathlon UK —Belfast
- Part-time
- Merchandising
- Communication skills
- Profit sharing
- Employee discount
HR Consultant
AAB —Belfast
- Hybrid work
- Research
- Business development
- Analysis skills
- Annual leave
- Employee assistance programme
Platform Consultant Expert - (Hybrid)
Allstate —Belfast
- Hybrid work
- Mentoring
- AI
- Leadership
- Employee assistance programme
Assistant Manager, Transaction Services
Interpath Advisory —Belfast
- Full-time
- Hybrid work
- Business development
- Analysis skills
Quick apply
13d
Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)
Herbert Smith Freehills —Belfast
- Full-time
- Business development
- Team management
- Contracts
Customer Support Advisor (12 months Fixed-Term)
The Keystone Group UK —Cookstown
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Associate Director, Pension Actuary, Assurance
Deloitte —Belfast
- Hybrid work
- Leadership
- Communication skills
Corporate Tax Executive / Assistant Manager
Grant Thornton —Belfast
- Full-time
- Team management
- Mentoring
- Organisational skills

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
CCTV
Ticket management
Microsoft Office Suite
Customer support
Customer interaction
Help desk

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical advisor jobs in antrim, ant

Telematics Support Advisor

Senior Legionella Risk Assessor

Automotive Service Manager

HV Technical Engineer

Associate Director, Salesforce Technical Architect with AI

Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI

R&D Technical Consultant (Software)

Managing Consultant - Software Engineering

Internal Audit/Controls Assurance - non-FS - Semi-Senior

Platform Consultant (Multiple Levels) - Hybrid

Internal Audit/Controls Assurance - Non-FS - Senior

Parts Advisor

Customer Service Advisor

HR Consultant

Platform Consultant Expert - (Hybrid)

Assistant Manager, Transaction Services

Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)

Customer Support Advisor (12 months Fixed-Term)

Associate Director, Pension Actuary, Assurance

Corporate Tax Executive / Assistant Manager

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