Aftersales manager Work, Jobs in Croydon (with Salaries)

Aftersales Excellence Coach
MSX International —London
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Annual leave
Quick apply
New Car Sales Manager
Stratstone —Royal Tunbridge Wells
- Full-time
- Customer service
- In-person
- Training & development
- Annual leave
- Employee discount
Quick apply
2h
Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
4d
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Service Team Leader
Rygor Auto —London
- £35,000 - £37,000 a year
- Full-time
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
Sales Executive - Hunter
Kone —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
Service Advisor
Hedin Automotive —London
- £35,525 - £50,000 a year
- Overtime
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
5d
Salary: Basic £35,000/annum plus commission(OTE £40,000/annum)
Currie Motors —Kingston upon Thames
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Supervising experience
- Organisational skills
- Employee discount
Service Advisor
Porsche Retail Group —London
- £36,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d
CX Researcher (Customer Journey) Contract
VML —London
- Hybrid work
- Financial services
- Communication skills
Quick apply
CX Researcher (Customer Journey) Contract
VML/WPPEnterprise Solutions —London
- AWS
- Financial services
- Communication skills
Quick apply
LCV & Fleet Sales Executive
Renault Retail Group —London
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Parts Advisor
Brayley —Enfield
- Full-time
- Sales
- Customer service
- Time management
- Referral programme
Quick apply
13d
Assistant Accountant
Command —Crawley
- £30,000 - £35,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Excel
- Analysis skills
- Accounting
- Employee discount
Quick apply
Apprentice Technician - Gravesend Ford
Allen Motor Group —Gravesend
- £16,640 a year
- Full-time
- Employee discount
- Referral programme
Audi MOT Tester
Lookers —Guildford
- Up to £34,000 a year
- Full-time
- Maintenance
- Annual leave
Quick apply
Technical Support Senior Engineer, Chiller
Mitsubishi Heavy Industries Air Conditioning Europe —Uxbridge
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Master Technician
Lookers —London
- £46,000 a year
- Full-time
- Maintenance
- Automotive diagnostics
- Annual leave
Quick apply
Night Shift Technician
Rygor Auto —Heathrow
- £19.00 - £21.50 an hour
- Overtime
- Health & wellbeing programme
- Annual leave
Energy Storage Technical Support Engineer
BYD Europe —Hounslow
- Overtime
- Microsoft Outlook
- Word processing
- Maintenance

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Aftersales Excellence Coach

MSX International -
London

Quick apply

Job details

Full-time
Up to £45,000 a year

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Analysis skills
Root cause analysis
Communication skills

Full job description

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

MSX International is looking for a high-performing Aftersales Coach, to support our client’s dealerships improvement in the UK. Majority of the work is South of England.

The Role

To work with Aftersales businesses within the Audi UK Network to support improvements across several key performance indicators.

The Aftersales Excellence Coach will:

Deliver improvements in Aftersales Key Performance Indicators
Engage and work with Managers and Aftersales Teams to root cause areas of underperformance, agree action plans and coach improved techniques in:
- Customer Satisfaction
- Customer preparation and Technical Pre Plan
- EVHC
- Workshop Productivity
- Team working and communication.
- Process improvement and quality management.
- Quality control processes and analysis
- Facilitating sustainable solutions and continuous improvement
Ensure service levels are delivered by consistently applying the coaching structure, using agreed analysis tools and presenting a professional image.
Build a close working relationship with Audi UK Area Teams

Qualifications

About you

This is an excellent opportunity for an individual with great interpersonal and analytical skills. Our ideal Aftersales Excellence Coach has a friendly personality, as well as:

Automotive aftersales experience of minimum 3-5 years
Good knowledge of business KPI data and the ability to analyse and identify opportunities.
Experience of aftersales process implementation
Flexible approach to work –self-sufficient and ability to adapt.
Be an effective communicator.
Ability to prioritise workload to deliver agreed contracted days.
Accurate and timely Administration
- Visit Reports and SMART Actions
- MSXI – Activity tracking, Expenses, Mileage
Consistent use of agreed analysis tools – to aid root cause analysis and objective feedback to client.
Be prepared to travel including overnight stays (Business expenses are covered for travel) – valid UK driving license is required.

Additional Information

Working pattern and location

40 hours per week
Monday - Friday
Field-based, hybrid working with Quarterly National Team Meetings
Location: To cover South of UK
Manage own time - expect overnight away from home

What’s in it for you?

When you join our team, you become part of the MSX International family. It’s more than a job – it is the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

In joining MSX, you can enjoy:

Up to £45,000 per year pro rata
Company Car
Company Credit Card
Fuel Card
25 days annual leave (plus Bank Holidays) pro rata
Pension Plan
Cash back health care scheme
Potential to progress within the company, with global opportunities updated regularly

You can learn more about MSX International on our website: www.msxi.com

About MSX:

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Diagnostics & Repair Enhancement
Warranty and Repair Efficiency
Technical Information
Learning Solutions
Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

The MSXI Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSXI Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored and innovative solutions

The MSXI Vision

To enhance every journey in the world of mobility

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Quick apply

Refine Your Search

aftersales manager jobs in croydon

Aftersales Excellence Coach

New Car Sales Manager

Warranty Administrator

Automotive Warranty Administrator

Service Team Leader

Sales Executive - Hunter

Service Advisor

Salary: Basic £35,000/annum plus commission(OTE £40,000/annum)

Service Advisor

CX Researcher (Customer Journey) Contract

CX Researcher (Customer Journey) Contract

LCV & Fleet Sales Executive

Parts Advisor

Assistant Accountant

Apprentice Technician - Gravesend Ford

Audi MOT Tester

Technical Support Senior Engineer, Chiller

Master Technician

Night Shift Technician

Energy Storage Technical Support Engineer

I want to receive the latest job alerts for aftersales manager in croydon

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