It support technician Work, Jobs in Wales (with Salaries)

Helpdesk Analyst
Remson IT & Cyber Security —Wales
- £21,158.00 - £24,784.50 a year
- Part-time
- Remote
- Computer networking
- IT
- Communication skills
- Work from home
Quick apply
4h
First Line Trainee / Technical Support Engineer
DM UK —Llanelli
- £24,420 - £30,500 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Free parking
- Work from home
Quick apply
ICT Technician
Carmarthenshire County Council —Carmarthenshire
- £15.42 - £17.57 an hour
- Temporary
- School
- Annual leave
- Employee discount
12d
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
ICT Service Support Technician
Ceredigion County Council —Aberaeron
- £31,537 - £33,699 a year
- Full-time
- Customer service
- English
- IT
- Annual leave
13d
1st Line NOC Engineer, UK
IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
ICT Systems Administrator, ICT Department
Mid and West Wales Fire and Rescue Service —Carmarthen
- £39,862 - £41,771 a year
- Full-time
- Linux
- In-person
- Flexitime
- Employee discount
Quick apply
14d
ICT Enterprise Specialist
South Wales Police —Bridgend
- £47,046 - £54,696 a year
- Full-time
- Azure
- Free parking
- Health & wellbeing programme
Product Support Engineer
Nidec Control Techniques Ltd —Newtown
- Full-time
- Engineering
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
14d
Technical Support Unit Officer
Dyfed-Powys Police and Crime Commissioner —Carmarthen
- £43,668 - £47,046 a year
- Weekend availability
- English
- Travel
- Annual leave
- Sick pay
5d
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
In-Service Support Co-Ordinator
General Dynamics Land Systems UK —Pentrebach
- £30,330 - £33,700 a year
- Full-time
- Oracle
- Customer service
- Analysis skills
Product Support Apprentice Technician
Bangor University —Bangor
- £25,422 a year
- Monday to Friday
- Customer service
- English
- Microsoft Office
7d
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
Estates Technical Support Officer
Monmouthshire County Council —Usk
- £29,540 - £31,537 a year
- School
13d
Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Technical Support Officer (Environmental Health)
Denbighshire County Council —Rhuthun
- £29,064 - £30,024 a year
- Full-time
10d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Service Delivery Specialist
DigiTickets —Swansea
- £27,000 - £32,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Driving
Quick apply
Systems Administrator
Bridgend County Borough Council —Bridgend
- £20,388 - £21,419 a year
- Part-time
- Hybrid work
- Communication skills
5d

I want to receive the latest job alerts for it support technician in wales

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support technician jobs near wales

Helpdesk Analyst

Remson IT & Cyber Security
Wales

Quick apply

Job details

Part-time
£21,158.00 - £24,784.50 a year
4 hours ago

Benefits

Casual dress
Work from home

Qualifications

IT support
Computer networking
IT
Communication skills
Time management
Help desk
Welsh

Full job description

Part-Time Helpdesk Analyst (Remote)

Location: South Wales

Hours: Part-time, flexible around studies

Salary: Dependent on experience

About Remson

Remson IT Ltd is a South Wales-based Managed Service Provider that helps organisations stay productive, secure and compliant. Through our CyberCare+ service, we provide a hybrid approach that brings together IT support, cyber security and GRC, making the role broader than a standard MSP helpdesk position.

We believe technology should put people first. Our values centre on integrity, fairness, inclusion, continuous learning and excellent customer service.

About the Role

We are looking for a motivated and enthusiastic student or early-career professional to join our team as a Part-Time Helpdesk & GRC Analyst.

This role is ideal for someone studying Cyber Security, Computing, Information Technology or a related subject who wants practical experience at the intersection of IT support, cyber security and governance, risk and compliance (GRC).

Working within Remson’s CyberCare+ service, you will support real client environments while developing hands-on skills in Microsoft 365, Cyber Essentials, compliance processes, documentation management and day-to-day IT support.

Key Responsibilities

Provide first-line IT support to clients by email, telephone and remote support tools.
Log, track and update support tickets.
Assist with Microsoft 365 administration and user management.
Monitor security alerts and investigate issues where appropriate.
Support Cyber Essentials and cyber security compliance activities.
Maintain technical and compliance documentation.
Assist with onboarding and offboarding users.
Help perform routine system health checks and reporting.
Escalate technical issues when required.
Contribute to continuous improvement of processes and client services.

What We're Looking For

Essential

Strong interest in IT and cyber security.
Excellent communication skills.
Good organisational and time management abilities.
A willingness to learn and develop new skills.
Ability to work independently while remaining part of a remote team.
Professional and customer-focused approach.

Desirable

Studying towards a degree in Cyber Security, Computing or a related subject.
Knowledge of Microsoft 365.
Familiarity with Cyber Essentials.
Understanding of networking fundamentals.
Experience using helpdesk or ticketing systems.
Fluent in Welsh

What You'll Gain

Real-world experience within a hybrid IT, cyber security and GRC service provider.

Exposure to cyber security and compliance projects.
Mentoring and support from experienced professionals.
Flexible working around study commitments.

Experience that will strengthen future applications for cyber security, IT support, Microsoft 365 and GRC roles.

Diversity and Inclusivity

Remson IT Ltd is committed to providing equal opportunities and welcomes applications from people of all backgrounds. We believe a diverse and inclusive workforce makes us stronger, and we encourage applications from anyone with the skills, attitude, and potential to succeed in the role.

Pay: £21,158.00-£24,784.50 per year

Benefits:

Casual dress
Work from home

Work Location: Remote

Quick apply

Refine Your Search

it support technician jobs in wales

Helpdesk Analyst

First Line Trainee / Technical Support Engineer

ICT Technician

Network Support Planner - Part Time 30 hours. 12 months FTC.

ICT Service Support Technician

1st Line NOC Engineer, UK

ICT Systems Administrator, ICT Department

ICT Enterprise Specialist

Product Support Engineer

Technical Support Unit Officer

Senior Group IT Business Support Partner

In-Service Support Co-Ordinator

Product Support Apprentice Technician

Service Desk Technician

Estates Technical Support Officer

Product Support Associate

Technical Support Officer (Environmental Health)

Customer Enablement Specialist

Service Delivery Specialist

Systems Administrator

I want to receive the latest job alerts for it support technician in wales

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected