Desktop support Work, Jobs in Coppull, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Desktop Support Engineer-EUC
Allied digital service limited —Liverpool
- £26,420.00 - £28,000.10 a year
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
12d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
10d
Desktop Infrastructure Engineer
Department for Work and Pensions —Manchester
- £44,447 - £52,442 a year
- Overtime
- Hybrid work
- Azure
- Management
- Windows
- Annual leave
- Employee assistance programme
4d
ICT Support Technician Apprentice
Primary Goal —Manchester
- £25,246 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Service Desk Analyst
Wirral University Teaching Hospital NHS Foundation Trust —Bebington
- £28,392 - £31,157 a year
- Full-time
3d
Technical Services Engineer
Encirc —Elton
- £29,000 - £31,000 a year
- Windows
- Microsoft Office
- In-person
Quick apply
3rd Line Infrastructure Engineer
VetPlus —Lytham
- Up to £40,000 a year
- Full-time
- ERP systems
- SQL
- Organisational skills
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
EUC engineer (9 month FTC)
Rotork —Manchester
- Full-time
- Remote
- Travel
- Warehouse experience
- IT
Quick apply
Data Centre Engineer - Manchester
ONNEC Group —Manchester
- £30,000 - £42,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Computer networking
Quick apply
Cloud Platform Developer
0201 CSC Computer Sciences Ltd —Manchester
- Full-time
- Azure
- AWS
- Agile
- Employee discount
- Gym membership
4d
Senior ERP Consultant
SYSPRO (PTY) Ltd —Salford
- £50,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- ERP systems
- Computer networking
- Annual leave
- Life insurance
Quick apply
7d
Business Intelligence Developer / Manchester or London
TransPerfect —Manchester
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Quick apply
Senior Software Engineer
Novanta —Stockport
- Full-time
- Computer Science
- Data analysis skills
- SQL
3rd Line Modern Workplace Engineer
LIMA Networks LTD —Salford Quays
- £45,000 - £55,000 a year
- Weekend availability
- Azure
- SQL
- SharePoint
Quick apply
6d
Senior Software Engineer
Pragma —Manchester
- Azure
- No experience needed
- AWS
- Annual leave
Senior Software Engineer
Gamma —Manchester
- Full-time
- Azure
- No experience needed
- AWS
- Annual leave
Quick apply
IT Technician
NRG Riverside —Skelmersdale
- £33,475 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
1d
Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
2d

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desktop support jobs near coppull, lan

IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

desktop support jobs in coppull, lan

IT Service Desk Engineer

Desktop Support Engineer-EUC

1st Line IT Service Desk Engineer

Desktop Infrastructure Engineer

ICT Support Technician Apprentice

Service Desk Analyst

Technical Services Engineer

3rd Line Infrastructure Engineer

1st/2nd Line IT Engineer

EUC engineer (9 month FTC)

Data Centre Engineer - Manchester

Cloud Platform Developer

Senior ERP Consultant

Business Intelligence Developer / Manchester or London

Senior Software Engineer

3rd Line Modern Workplace Engineer

Senior Software Engineer

Senior Software Engineer

IT Technician

Technical Support Supervisor

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