Customer experience advisor Work, Jobs in Exeter, Eng (with Salaries)

Customer Service/Sales Advisor
JK floorheating Ltd —Exeter
- From £27,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Advisor
Vertu Motors —Exeter
- £32,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
11d
General Sales Assistant 16Hr
Matalan —Exeter
- Part-time
- Employee discount
Quick apply
4d
General Sales Assistant (Temp) 4/8hrs
Matalan —Exeter
- Part-time
- Employee discount
Quick apply
4d
Client Advisor
Marsh —Exeter
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Mentoring
Retail Sales Assistant
Avidity —Exeter
- £13.45 an hour
- Weekend availability
- Sales
Senior Associate, Client Operations
Gravita —Exeter
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service advisor
Rubix —Ipplepen
- Full-time
- Sales
- Customer service
- Computer literacy
10d
Field Service Technician - Exeter (6 Month Fixed-Term Contract)
Focal Systems —Exeter
- £17 an hour
- Weekend availability
- Travel
- Power tools
- Communication skills
- Annual leave
Quick apply
Service Advisor
Snows Group —Exeter
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Delivery Driver
Hayley Group —Exeter
- Full-time
- Customer service
- Driving
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Holiday Sales Advisor / Receptionist
Lady's Mile Holiday Park —Dawlish
- From £12.88 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
- Gym membership
Quick apply
Project Delivery Manager
The Guinness Partnership —Exeter
- £43 - £53 an hour
- Full-time
- Customer service
- Project management
- Communication skills
3d
Sales Advisor - Cullompton
Hospiscare —Cullompton
- £12.71 an hour
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
6d
Parts Sales Advisor
Masons Kings —Newton Abbot
- From £34,000 a year
- Weekend availability
- Customer service
- In-person
- Employee discount
Quick apply
5d
Workshop Administrator & Parts Advisor
Torque GT Ltd —Newton Abbot
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Store discount
Quick apply
3d
Sales Advisor - Torbay - Part Time
M&S Opticians —Torquay
- Part-time
- Sales
- Customer service
- No experience needed
Quick apply
Sunday Sales Advisor
PetsCorner —Wellington
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Trainee Dispenser
Boots —Ipplepen
- £13.12 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
Estate Agent
Connells Group —Torquay
- £25,000 a year
- Full-time
- Sales
- Microsoft Office
- IT
Quick apply
13d

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customer experience advisor jobs near exeter, eng

Customer Service/Sales Advisor

JK floorheating Ltd -
Exeter

Quick apply

Job details

Full-time
From £27,000 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Driving
Communication skills
Negotiation

Full job description

Company Overview

JK Floorheating Ltd specializes in innovative underfloor heating solutions, offering the patented JK® system that provides a zero build-up, warm-water underfloor heating option suitable for renovations, refurbishments, and new-build projects. Operating from multiple locations nationwide, the company is committed to delivering high-quality, efficient heating systems tailored to diverse customer needs.

The role

We are looking for an enthusiastic and customer-focused Sales Advisor to join our Exeter office. This is a telephone and email-based role at the heart of our sales operation, handling inbound enquiries customers who are considering underfloor heating for their projects.

You will be the first point of contact for many of our customers — your ability to understand their requirements quickly, provide accurate product guidance and turn interest into orders will directly contribute to business growth. You will work closely with our Field Sales team, providing information and administrative support to ensure new customers are onboarded smoothly. You will also liaise with regional Operational managers and installation teams across the country nationwide to guarantee seamless transition from sale to install.

Key responsibilities

Handle inbound sales enquiries by telephone and email, qualifying leads and matching customers to the right products & solutions
Collation and preparation of accurate information, passed on to our Estimation team, in a timely manner. Follow up post quotation to maximise conversion
Provide administrative support to the Field Sales team, including processing orders and managing new customer onboarding
Develop a good working knowledge of our underfloor heating product range, associated products and services - to be able to advise customers confidently
Maintain accurate records in the CRM system, ensuring all customer interactions and pipeline activity are up to date
Liaise with operations and technical teams as needed to resolve customer queries
Identify upsell and cross-sell opportunities where relevant to the customer's project
Contribute to a positive, collaborative team culture and support continuous improvement of our sales processes
Be available to attend trade shows and events with colleagues throughout the year in various venues across the country
Review and contact trade show leads and obtain post-event materials, including floor plans and project briefs, to identify pipeline opportunities.

What we're looking for

Essential:

Previous experience in a telephone-based sales or customer service role
Strong communication skills — confident, clear and customer-focused
Good attention to detail when preparing quote information and processing orders
Comfortable working to targets and KPIs
Proficient in Microsoft Office and able to learn CRM systems quickly
A proactive attitude — you take ownership of your enquiries from first contact to close
A proven ability to manage multiple projects, prioritise workloads effectively and consistently meet strict deadlines

Desirable:

Experience in a trade, construction or home improvement sales environment
Familiarity with underfloor heating or related products (full training will be provided)
Experience using a CRM or quoting platform

What we offer

Competitive salary
Bonus scheme
20 days holiday plus bank holidays (+ additional day per year served – Up to 5 years)
Company pension scheme
Cycle to work scheme
Health & Dental plan
Full product training and ongoing development support
A friendly, supportive team environment in our Exeter office
Free parking

How to apply

If you are passionate about good customer service and eager to make a difference, we invite you to bring your expertise to JK Floorheating Ltd. Join us in shaping the future of comfortable living - apply today and start your journey with us!

Send your CV and accompanying cover letter to: [email protected]

If you are passionate about delivering outstanding customer experiences and driving sales growth within an innovative company, we encourage you to apply today. Join us in promoting sustainable and efficient heating solutions that make a difference.

Pay: From £27,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in exeter, eng

Customer Service/Sales Advisor

Service Advisor

General Sales Assistant 16Hr

General Sales Assistant (Temp) 4/8hrs

Client Advisor

Retail Sales Assistant

Senior Associate, Client Operations

Customer Service advisor

Field Service Technician - Exeter (6 Month Fixed-Term Contract)

Service Advisor

Delivery Driver

Holiday Sales Advisor / Receptionist

Project Delivery Manager

Sales Advisor - Cullompton

Parts Sales Advisor

Workshop Administrator & Parts Advisor

Sales Advisor - Torbay - Part Time

Sunday Sales Advisor

Trainee Dispenser

Estate Agent

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