Technical support occupations Work, Jobs in Blaydon, Twr (with Salaries)

Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
1d
IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Maintenance
- Employee assistance programme
13d
Telematics Service Desk Analyst
MSX International —Whitley Bay
- Up to £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
12d
Technical Support Representative Senior
Worldpay (UK) Limited —Gateshead
- Rotating shift
- Hybrid work
- Communication skills
Quick apply
5d
Sage Support Technician (Entry Level)
PKF Smith Cooper Systems —Gateshead
- Hybrid work
- Phone etiquette
- Communication skills
1d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
Quick apply
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
1h
IT Support & Projects Technician
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Windows
- SharePoint
- In-person
- Free parking
- Employee discount
Quick apply
2h
Service Desk Analyst
Health Research Authority —Newcastle upon Tyne
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Continuous improvement
1d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Dynamics 365 - 1st Line Support Analyst
DC Thomson —Gateshead
- Full-time
- Hybrid work
- CRM software
- Writing skills
- Accounting
Quick apply
Product Support Specialist (Sage Intacct)
Sage —Newcastle upon Tyne
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Annual leave
Service Desk Analyst
Nomad Digital —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- Analytics
- Annual leave
- Referral programme
Quick apply
7d
Learning Specialist – ICT
believe housing —Bishop Auckland
- £44,710 - £46,108 a year
- Part-time
- Hybrid work
- Annual leave
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
1d
End User IT Apprentice
QA Apprenticeships —Newcastle upon Tyne
- £16,000 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme

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IT Technician
Gateshead College —Gateshead
It is essential that you have a relevant Level 3 qualification in an IT related subject or equivalent experience.
£26,109 a year
13d
Senior IT Operations Technician
BESA —Penrith
The IT Department provides tailored solutions and support to the BESA Group and to their external customers. In this role, you will deliver second-line support…
5d

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technical support occupations jobs near blaydon, twr

Desktop Support Engineer - New Castle - Temp

Intuit ED Ltd -
Cramlington

Quick apply

Job details

Part-time
1 day ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Desktop support
Minor repairs
Customer service call handling
Hardware repair
Computer repair
Inbound customer enquiry call handling
MCP
Equipment repair
Ticket management
Maintenance
Microsoft Office Suite
Windows
Breakdown recovery
Microsoft Office
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Mac OS
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory
CompTIA A+
Planned maintenance
Remote diagnostics
Mobile devices

Full job description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows & Mac Desktop support.

Position Responsibilities and Functions

Provide first/second level contact and problem resolution for customer issues
Work with Third Party Vendors to remediate complex AV issues as needed
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010 & authorized desktop application
Should have basic knowledge of Mac operating system, to support Apple pc users
Install, upgrade, support and troubleshoot for printers, computer hardware
Performs general preventative maintenance tasks on computers, laptops, printers
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Asset Management.

Required Minimum Qualifications and Skills

Demonstrate competent experience based on the job description above
Desired CompTIA A+, Microsoft Certified Professional (MCP) or better
Minimum of 24 months’ years of IT experience
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Client anti-virus & encryption solutions, Helpdesk ticketing systems
Mobile device management including IOS and Android devices, Windows PC/laptop management via Active Directory
Proven analytical, troubleshooting and problem- solving skills
Proven ability to multi-task, effectively determine priorities and meet SLA’s
Excellent communication relationship-building and internal customer service skills
Adaptable and flexible in a fast-changing industry and work environment
Willing to work off-hours and weekends when required for projects or emergency support

Job Type: Part-time

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in blaydon, twr

Desktop Support Engineer - New Castle - Temp

IT Technician

Telematics Service Desk Analyst

Technical Support Representative Senior

Sage Support Technician (Entry Level)

2nd Line Support Technician

Software Support Specialist

IT Support & Projects Technician

Service Desk Analyst

IT Support Technician

IT Support Specialist

Dynamics 365 - 1st Line Support Analyst

Product Support Specialist (Sage Intacct)

Service Desk Analyst

Learning Specialist – ICT

IT Support Technician

End User IT Apprentice

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