Technical support advisor Work, Jobs in Lisburn, Ant (with Salaries)

Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Senior Legionella Risk Assessor
Safety Advice Centre Ltd —Bangor
- £34,000 - £40,000 a year
- Full-time
- Business development
- Bachelor's degree
- Mentoring
- Annual leave
Quick apply
13d
CDM/H&S Advisor
Tetra Tech —Belfast
- Hybrid work
- Construction experience
Senior Service Advisor
Charles Hurst —Belfast
- £32,000 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI
Deloitte —Belfast
- Hybrid work
- Business development
- Analysis skills
- Mentoring
5d
Internal Audit/Controls Assurance - Non-FS - Senior
Deloitte —Belfast
- Full-time
- Hybrid work
- Presentation skills
- Health & wellbeing programme
HR Consultant
AAB —Belfast
- Hybrid work
- Analysis skills
- Human resources
- Mentoring
- Annual leave
- Employee assistance programme
Audit Associate Manager
RMT Accountants & Business Advisors —Belfast
- Hybrid work
- Business development
- Mentoring
- Organisational skills
5d
Platform Consultant (Multiple Levels) - Hybrid
Allstate —Belfast
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
Assistant Manager, Transaction Services
Interpath Advisory —Belfast
- Full-time
- Hybrid work
- Business development
- Analysis skills
Quick apply
10d
Senior / Principal Environmental Advisor - Water
Stantec —Belfast
- Master's degree
- Bachelor's degree
- Annual leave
Corporate Tax Executive / Assistant Manager
Grant Thornton —Belfast
- Full-time
- Project management
- Organisational skills
- IT
Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data
Deloitte —Belfast
- Hybrid work
- English
- Business development
- Travel
Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)
Herbert Smith Freehills —Belfast
- Full-time
- Business development
- Team management
- Contracts
Managing Consultant - Software Engineering
PA Consulting —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- Business development
- Annual leave
Quick apply
Tax Senior Manager - Large Corporate/ International Tax Specialist
Cooper Parry —Belfast
- Full-time
- Remote
- Tax experience
Senior Software Engineer (Full Stack)
Movetru —Belfast
- From £35,000 a year
- Full-time
- AWS
- JavaScript
- Mentoring
- Free parking
- Employee stock purchase plan
Quick apply
Electrical Design Engineer
Tetra Tech —Belfast
- Hybrid work
- AutoCAD
- Travel
- IT
Platform Consultant Expert - (Hybrid)
Allstate —Belfast
- Hybrid work
- Mentoring
- AI
- Leadership
- Employee assistance programme
Associate Director, Pension Actuary, Assurance
Deloitte —Belfast
- Hybrid work
- Microsoft Excel
- Leadership
- Communication skills

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Telematics Support Advisor

Motia -
Antrim

Quick apply

Job details

Full-time
£26,875 a year

Benefits

Free parking
Annual leave
Company pension

Qualifications

Customer service
Electrical engineering
Technical support
Microsoft Office

Full job description

About us:

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 55,000 customers nationwide.

About the role

Reporting to the Telematics Support Manager, the Telematics Support Advisor will be part of a team acting as the first point of contact for Customers who require support. You will provide an exceptional standard of customer service when answering calls and responding to emails or tickets. Technical Support Advisors are expected to work independently and use their own initiative whilst still working effectively as part of their team.

Duties & Responsibilities

Provide a high level of customer service as the first point of contact for customers via telephone, email and our customer portal
Log calls accurately, with a high level of detail on our CRM system.
Proactively deal with Customers queries.
Carry out support query resolutions.
Assist in retrieving CCTV footage for customers via the Motia Portal.
Provide information to customers on request.
Schedule engineer visits, organising relevant equipment and provide technical support to engineers when required
Set up of tracking equipment, both software and hardware.
Knowledge of electrical wiring and interest in electrical engineering desirable but not essential.
Maintain a positive attitude and a high level of customer service.

Requirements

Experience working in a customer facing role be preferred but not essential.
Experience of working within a tech support role would be preferred but not essential.
Experience in software support is beneficial.
Working knowledge of Microsoft Office necessary.
Patient and polite with excellent customer service skills.
Professional and confident communicator.
Fast learner who can adapt to new systems quickly.
Strong problem-solving skills.
Ability to work well individually and as part of a team.
Accuracy and attention to detail.

Benefits

Free parking available
Basic salary - £26,875
Annual Bonus - up to £2000 per annum
25 days annual leave plus bank holidays.
An additional day annual leave for your birthday (after 1 year service)
Holiday purchase scheme up to 5 days (after 2 years service)
Sociable working hours, no weekends or evenings
Fun, supportive working environment
Pension
4 x salary life assurance

Quick apply

Refine Your Search

technical support advisor jobs in lisburn, ant

Telematics Support Advisor

Senior Legionella Risk Assessor

CDM/H&S Advisor

Senior Service Advisor

Senior Consultant, Organisational Workforce Transformation, Transformation Activation NI

Internal Audit/Controls Assurance - Non-FS - Senior

HR Consultant

Audit Associate Manager

Platform Consultant (Multiple Levels) - Hybrid

Assistant Manager, Transaction Services

Senior / Principal Environmental Advisor - Water

Corporate Tax Executive / Assistant Manager

Senior Manager – Supply Chain Optimisation and Resilience, AI for Sustainability & Infrastructure, AI & Data

Senior Solicitor, Corporate/Commercial (Digital Legal Delivery)

Managing Consultant - Software Engineering

Tax Senior Manager - Large Corporate/ International Tax Specialist

Senior Software Engineer (Full Stack)

Electrical Design Engineer

Platform Consultant Expert - (Hybrid)

Associate Director, Pension Actuary, Assurance

I want to receive the latest job alerts for technical support advisor in lisburn, ant

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