Customer service representative Work, Jobs in Gamlingay, Cam (with Salaries)

Customer Service Advisor
Bionic Services Ltd —Luton
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Service Advisor
Signs DIY —Letchworth
- £25,420 - £36,000 a year
- Full-time
- Hybrid work
- In-person
- Sick pay
Quick apply
6d
Operations Coordinator(Customer Service)
CitySprint —Baldock
- £26,811.20 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
Quick apply
13d
Customer Support Specialist
Mettler Toledo —Royston
- Communication skills
- Annual leave
Senior Customer Support Advisor
Cambridge University Press & Assessment —Cambridge
- £26,600 - £32,600 a year
- Weekend availability
- Hybrid work
- Spanish
- Customer service
- IT
- Annual leave
21h
Customer Experience Representative
Europa —Luton
- From £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
6d
Customer Care Advisor
Furniture Village —Bedford
- £34,000 - £37,400 a year
- Full-time
- Employee discount
Quick apply
13d
Customer Service Representative
Trescal —Stevenage
- Temporary
- Customer service
- IT
- Communication skills
Quick apply
One Stop - Customer Service Assistant
One Stop —St. Neots
- £12.81 an hour
- Full-time
2d
Customer Service Assistant - Costa
Compass Group —Cambridge
- £13.45 an hour
- Part-time
13d
Trainee Sales Negotiator - Customer Service
Simplify Group —Saint Ives
- £26,393.75 a year
- Full-time
- Customer service
- Computer literacy
- No experience needed
- Employee discount
- Referral programme
Quick apply
12d
Customer Service Coordinator
PerkinElmer —Ware
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
8d
Customer Service & Sales Support Co-ordinator
Grace Foods (UK) Ltd —Welwyn Garden City
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Customer service
- Communication skills
Quick apply
1d
Retail Customer Service Assistant - Nights
bp Retail —Harpenden
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Client Service Advisor
ALS —Chatteris
- Full-time
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Guest Services Representative
U.S. Air Forces, Europe —Alconbury
- £15.50 an hour
- Weekend availability
- Customer service
- Travel
- In-person
French & Spanish Customer Care Administrator
Lifeplus Europe Ltd —St. Neots
- £26,500 a year
- Monday to Friday
- CRM software
- Spanish
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Advisor
Places for People —Cambridge
- £28,072.85 a year
- Microsoft Word
- Customer service
- University
- Employee discount
13d
Customer Service Team Leader
ACO Technologies plc —Bedford
- Call to connect
- Management
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
9d

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Customer Service Advisor

Bionic Services Ltd -
Luton

Quick apply

Job details

Full-time
£26,000 a year
9 days ago

Benefits

Cycle to work scheme
Season ticket loan
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Paid volunteer time

Qualifications

Customer service
Communication skills
Time management

Full job description

Role: Customer Service Advisor

Location: Luton (Hybrid)

Description

At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.

By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services.

About the Role

To support our continued growth and exciting plans, we’re looking for a Customer Service Advisor to join our Customer Service Team in supporting customers through their interactions with Bionic. The Customer Service Team ensures our customers have a great journey with Bionic, that they’re satisfied, and their experiences are consistently of a high standard. This is an excellent opportunity to join a high-performance team within a rewarding department, into roles offering training and personal development.

Day-to-Day Responsibilities

As a Customer Service Advisor your day-to-day responsibilities will include:

Answering and replying to customer calls and emails
Maintaining a positive, empathetic, and professional attitude toward our customers
Updating queries/complaints with high-quality notes
Carrying out any inquiries if the customer isn’t happy
Working towards targets such as inbound call volume
Ensuring customer satisfaction and providing professional customer support
Meeting regulatory standards, such as Data Protection and FCA Guidelines

What We’re Looking For

We are looking for an enthusiastic, customer-focused individual, able to demonstrate:

Prior experience in a customer service role
Exceptional communication skills, both verbal and written with the ability to probe and question where needed to get to the root of a problem
Excellent telephone manner, you’ll be able to build a rapport quickly and show understanding and empathy where needed
Proven experience in adapting your problem-solving skills, you’ll be able to listen, digest information and act accordingly with the customers and Bionics interests at forefront
Comfortable navigating changing priorities and adapting approach to support business objectives.
Strong numerical skills
Impeccable time-management skills
Energy industry experience would be a bonus, however this is not essential

The Interview Process

One-way video submission, to find out more about you and your interest in the role
30 minute teams interview with our Talent Acquisition team
1 hour interview in person interview with the Hiring Managers in our Luton office

About Bionic

Bionic has over 630 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents. We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.

Benefits

We know that our employees are what sets us aside from our competitors, our benefits are just part of the way we say thanks.

Enhance your health & wellbeing

Private healthcare cover
Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
Eyecare scheme

Taking time away from work ️

25 days annual leave, increasing with tenure
1 paid family & religious day of leave per year - following successful probation period
1 paid charity volunteering day per year
Option to buy/sell up to an additional 3 days leave per year

Family matters: for the special moments

Enhanced maternity, paternity or shared parental leave
2 days off for your wedding upon joining, and up to 5 days after 2 years' service

Financial wellbeing

Auto-enrolled salary sacrifice pension scheme
Life assurance
Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
Cycle to work scheme

Recognition

Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
Long service awards

Quick apply

Refine Your Search

customer service representative jobs in gamlingay, cam

Customer Service Advisor

Customer Service Advisor

Operations Coordinator(Customer Service)

Customer Support Specialist

Senior Customer Support Advisor

Customer Experience Representative

Customer Care Advisor