Network operations manager Work, Jobs in Cambridge, Cam (with Salaries)

IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
10d
Assistant General Manager - Operations
Cox Automotive —Huntingdon District
- Full-time
- Customer service
- Continuous improvement
- Team management
- Employee discount
13d
Senior Facilities Manager, UK & I
JAA-Jones Lang LaSalle Limited —Cambridge
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Data Services Coordinator
GÉANT Recruitment —Cambridge
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
6d
Supply Chain & Operations Director
Kidde Global Solutions —Cambridge
- £22,350.00 - £26,294.08 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
1d
Contract Manager
Ground Control —Cambridge
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Life insurance
Quick apply
1d
Knowledge Exchange Facilitator (Fixed Term)
University of Cambridge —Cambridge
- £42,254 - £56,535 a year
- Hybrid work
- Analysis skills
- Travel
- Communication skills
1d
General Manager
DS Smith —Ely
- Full-time
- Continuous improvement
- Budgeting
- Manufacturing
11d
E2E Supply Chain Value Stream Manager
Mundipharma —Cambridge
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
7h
Night Manager
AccorHotel —Cambridge
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Referral programme
Quick apply
Principal Engineer/Project Manager (Operational Technology)
Sweco UK —Cambridge
- Part-time
- Hybrid work
- Project management
- Travel
- In-person
- Employee assistance programme
- Employee discount
Production Manager
Sealed Air —St. Neots
- Engineering
- Analysis skills
- Bachelor's degree
10d
Principal Engineer/Project Manager (Operational Technology)
Sweco —Cambridge
- Full-time
- Hybrid work
- Project management
- Travel
- In-person
- Employee assistance programme
- Employee discount
Senior Quantity Surveyor (Subcontract manager)
M Group —Saint Ives
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Head of Operations
Citizens Advice —Saffron Walden
- £28,800 - £30,000 a year
- Hybrid work
- Team management
- Contracts
2d
Final Mile Territory Manager
Hermes Europe —Haverhill
- £35,000 - £39,000 a year
- Analysis skills
- Organisational skills
- Communication skills
4d
Senior Business Development Specialist, Europe
CATS Global Schools —Cambridge
- Holidays
- CRM software
- Spanish
- English
11d
PCN Manager and Digital & Transformation Lead
PrimaryCareCareers —Letchworth
- Continuous improvement
- No degree
- Organisational skills
8d
Team Coordinator - Tenant Find
Dwelly —Cambridge
- Travel
- AI
- Leadership
- Annual leave
14d
Service Support - EHS Coordinator
Videojet —Huntingdon
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme

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IT Operations Manager

SPT Labtech -
Cambridge

Quick apply

Job details

Full-time
10 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Microsoft Windows Server
TCP
IT team management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Network infrastructure
User account management
Team management
Network management
IT permissions management
Mobile device management
IP networking
Management reporting
Information technology team management
Leadership
Intune
Help desk

Full job description

SPT Labtech is looking for an experienced IT Operations Manager to own and run our day-to-day IT function. This is a newly created role reporting to the IT Director, leading a small team across the UK and US and acting as the single accountable owner for helpdesk operations, asset and user lifecycle management, M365 administration and operational networking.

You will bring team leadership experience, a strong working knowledge of networking and infrastructure, and the discipline to run a structured, well-managed IT service. There is real scope to shape this role: you will set the standards, build the processes and decide how the team delivers.

About us:

Based in Melbourn, Cambridgeshire, United Kingdom. SPT Labtech makes products that transform the way scientists work. For decades, our expert scientists, engineers and business innovators have provided scientists with world-leading, innovative solutions for liquid handling, sample preparation, and sample management that help accelerate research and make a real difference to human health. We work collaboratively with our customers, building trusted relationships that enable us to deliver exceptional, personalised experiences designed for real-world challenges in the lab.

Want to be part of a team that's truly making a difference?

Your key responsibilities will include:

Managing and developing a team of three: a Support Engineer and IT Technician in the UK, and an IT Manager in the US, with regular 1:1s, performance reviews and development planning
Setting team standards, SLAs and escalation protocols, and acting as the first point of escalation for the operational team
Reporting operational performance to the IT Director: queue metrics, SLA adherence, volume trends and team capacity
Owning helpdesk queue management, making sure tickets are triaged, routed and resolved within agreed timeframes
Owning asset management, user lifecycle (starters, leavers and role changes) and day-to-day M365 administration
Overseeing procurement of hardware and peripherals, and owning IT documentation: SOPs, FAQs and user guides
Providing hands-on networking support: connectivity issues, VPN faults, switch-level troubleshooting and network access management
Supporting server and infrastructure maintenance alongside our Cyber Security Engineer, with structured knowledge transfer to build your infrastructure depth over time
Owning day-to-day security operations: policy enforcement, MFA compliance, endpoint compliance, antivirus alert triage and our phishing simulation programme
Maintaining user access and permissions across all systems, applying least privilege principles

Skills & Attributes

You will be:

An experienced people manager who gets the best out of a small team
Organised and process-driven, comfortable owning a service function end to end
A clear communicator, able to manage stakeholder expectations and represent IT professionally at all levels
Hands-on and self-directed, happy to switch between management and technical work
Comfortable working with colleagues across multiple sites and time zones

The essentials:

Demonstrable experience leading, managing and developing a small IT team
Experience owning a helpdesk or service desk function: queue management, SLAs, escalation protocols and ticket workflows
Independent working knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, VPN configuration, switch management and fault diagnosis
Working knowledge of Windows Server environments
Experience administering M365 or Google Workspace and the associated admin tooling
Strong user lifecycle and access management experience across multiple systems

Hardware and software asset management experience

It would be a bonus if you have:

Intune or MDM device management experience
Experience running security awareness activities such as phishing simulations or security training
Experience in a multi-site or international IT environment
Experience working alongside or transitioning to a managed security model (MDR, SIEM, CVAR)

Our commitment to you:

You'll be working with talented professionals in a motivated and driven team.

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus.

We embrace diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We prioritise supporting our employees' diverse needs as we strive for excellence together.

If the above resonates with you, apply with an up-to-date CV and be a part of our journey to reshape the future of science.

Quick apply

Refine Your Search

network operations manager jobs in cambridge, cam

IT Operations Manager

Assistant General Manager - Operations

Senior Facilities Manager, UK & I

Data Services Coordinator

Supply Chain & Operations Director

Contract Manager

Knowledge Exchange Facilitator (Fixed Term)

General Manager

E2E Supply Chain Value Stream Manager

Night Manager

Principal Engineer/Project Manager (Operational Technology)

Production Manager

Principal Engineer/Project Manager (Operational Technology)

Senior Quantity Surveyor (Subcontract manager)

Head of Operations

Final Mile Territory Manager

Senior Business Development Specialist, Europe

PCN Manager and Digital & Transformation Lead

Team Coordinator - Tenant Find

Service Support - EHS Coordinator

I want to receive the latest job alerts for network operations manager in cambridge, cam

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