Data center technician Work, Jobs in Roydon, Ess (with Salaries)

Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Organisational skills
- IT
12d
EHS Lead, Data Centers
Verda —London
- Full-time
- Hybrid work
- English
- Travel
- Construction experience
13d
Project Planner
Otis —London
- Full-time
- Microsoft Excel
- Contracts
Senior ICT Security Designer
HDR —London
- Full-time
- AutoCAD
- Engineering
- System design
Senior Mechanical Commissioning Engineer
HDR —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quality Manager
Otis —London
- Full-time
- Engineering
- Communication skills
Data Center Technician
MTL Technical Services Ltd —London
- £20.16 an hour
- Full-time
- Schematics
- Maintenance
- In-person
Quick apply
Data Center Inventory & Asset Technician Manager
Microsoft —London
- £40,000 - £68,400 a year
- Full-time
- Azure
- Microsoft Office
- Project management
11d
Data Center Technician - Electrical Bias
CBRE —Harlow
- Full-time
- Project management
- AI
- Communication skills
Data Center Logistics Technician
Microsoft —London
- £33,600 - £46,200 a year
- Full-time
- Azure
- No experience needed
- Microsoft Office
10d
Data Center Network Technician, Slough, GND Deploy LHR
Amazon Data Services UK Limited —London
- Full-time
- Up to 50% travel
- AWS
- Bachelor's degree
Lead Data Center Support Services Technician
Oracle —London
- Full-time
- Oracle
- English
- Continuous improvement
- Life insurance
13d
Data Centre Manager
ONNEC Group —Watford
- £46,000 - £54,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
10d
Data Centre Operations Manager , LHR Data Center Operations (DCO)
Amazon Data Services UK Limited —London
- Full-time
- PMP
- Windows
- AWS
10d
Technical Operations Manager, Third Party Data Center Facilities (English)
Google —London
- Management
- Maintenance
- English
Network Implementation Engineer III
Google —London
- Engineering
- Bachelor's degree
- Computer networking
5d
Lead Data Center Support Services Technician
Oracle —London
- Full-time
- English
- Continuous improvement
- Communication skills
13d
Audio Visual Technician, Live Events
Convene Hospitality Group —London
- £30,000 - £33,000 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Data Centre Team Leader
ONNEC Group —North Acton
- £42,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
13d
HVACR Technician
Johnson Controls —Basildon
- Overtime
- Schematics
- Programmable logic controllers
- Travel
- Annual leave
- Employee discount

I want to receive the latest job alerts for data center technician in roydon, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Engineer

Digital Realty -
London

Apply Now

Job details

Full-time
12 days ago

Qualifications

ITIL
HVAC
Organisational skills
IT

Full job description

Your role

The Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical support, operational delivery, and service management. You will act as the point of contact for customer service requests, working across server, network, cabling, and infrastructure environments while ensuring service delivery meets agreed SLAs.

What You'll Do

Provides technical customer service support and carries out operational technical interventions requested by clients which include direct contact with customers (eg Hands & Eyes, Cross /Disconnects or act as Incident Manager)

Monitors and documents customer services provided by external providers

Supports Implementation Services activities, under coordination of the Implementation Services Manager.

Executes migration activities (Labelling, Installation, Documentation and testing).

Monitoring of Infra Structure alerts and provide 1st level response taking in consideration the applicable EOP and SOP’s.

Executes operational tasks regarding incident and problem management and acting as local Incident Manager when applicable.

Potentially guidance and support of more junior colleagues.

Informs clients, Technical Ops Planning function and about progress in interventions and the delivery of any value added services, follows up on customer termination requests and questions.

Records the intervention in a local report for the Data Center Manager and provides feedback to the Technical Ops Planning function

Execution of approved CR’s according to the Global standards of Digital and in cooperation Technical Ops function.

Provides advanced 1st line support to the Site teams and escalates / decides for 2nd line call out support and/or supplier if applicable.

Arranges access requests when applicable and execute a risk assessment.

Provides reporting and documentation management of all site related incidents.

What You'll Need

Vocational qualification of a technical nature (qualified electricians are a distinct advantage)

Previous relevant experience as a technician in Telco, IT or DC background

Experience of networks desired but not essential

ITIL and/or is preferred but not essential

HVAC, mechanical, electrical

Demonstrable knowledge of Data installations and terminations.

Excellent organizational skills and attention to detail.

Apply Now

Refine Your Search

data center technician jobs in roydon, ess

Customer Service Engineer

EHS Lead, Data Centers

Project Planner

Senior ICT Security Designer

Senior Mechanical Commissioning Engineer

Quality Manager

Data Center Technician

Data Center Inventory & Asset Technician Manager

Data Center Technician - Electrical Bias

Data Center Logistics Technician

Data Center Network Technician, Slough, GND Deploy LHR

Lead Data Center Support Services Technician

Data Centre Manager

Data Centre Operations Manager , LHR Data Center Operations (DCO)

Technical Operations Manager, Third Party Data Center Facilities (English)

Network Implementation Engineer III

Lead Data Center Support Services Technician

Audio Visual Technician, Live Events

Data Centre Team Leader

HVACR Technician

I want to receive the latest job alerts for data center technician in roydon, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected