Job Title:
Quality Engineering Manager
Location:
Rittal-CSM Ltd, Plymouth, Devon
Salary:
£55,000 - £65,000 depending on qualifications and experience plus bonus
Contract Type:
Permanent, Full-time
Working Monday – Friday 39 hours per week.
Are you ready to take your career to the next level?
At Rittal-CSM, we believe in driving innovation and excellence. Our clients include some of the world’s leading technology companies major players in software, hardware, and cloud computing.
About Us
We specialise in enclosures, climate control systems, power distribution, and IT infrastructure for industrial and IT applications. Our success is built on a diverse and talented workforce.
The Opportunity
We are seeking an experienced and driven Quality Engineering Manager to lead our Quality Engineering team within a fast-paced manufacturing environment.
This is an excellent opportunity for a quality leader who is passionate about continuous improvement, customer satisfaction, new product introduction (NPI), and developing high-performing teams. You will play a key role in ensuring our products, processes, and systems consistently meet customer, regulatory, and business requirements while driving quality excellence across the organisation.
Key Responsibilities
- Leading and managing the Quality Engineering team.
- Driving a culture of quality, continuous improvement, and problem solving.
- Managing customer complaints and ensuring robust corrective actions are implemented.
- Leading 8D investigations and root cause analysis activities.
- Managing Quality KPIs and reporting on departmental performance.
- Supporting and qualifying New Product Introduction (NPI) activities.
- Managing part qualification activities for NPI and engineering changes.
- Ensuring compliance with customer requirements, company standards, and ISO management systems.
- Working collaboratively with Engineering, Operations, Manufacturing, and Supply Chain teams to resolve quality issues and improve processes.
- Leading team appraisals, coaching, and development activities.
- Promoting a safe working environment and ensuring compliance with health and safety requirements.
Qualifications and Experience
Essential:
- HNC (or equivalent) in an Engineering discipline.
- Demonstrable experience in a quality role within manufacturing.
- Demonstrable leadership experience in a manufacturing environment.
- Experience managing and developing engineering teams.
- Knowledge of structured New Product Introduction (NPI) processes.
- Strong problem-solving skills and experience using structured quality methodologies.
- Excellent communication and stakeholder management skills.
- Ability to interpret engineering drawings and specifications.
- Strong organisational and workload management skills.
- Understanding of people management processes and procedures.
Desirable
- CMI Level 4 or 5 Management qualification.
- CQI Quality qualification.
- Six Sigma Green Belt or Black Belt certification.
- Degree in an Engineering discipline.
- Experience with PPAP requirements and management.
- Knowledge of ISO 9001, ISO 14001 and ISO 45001 standards.
- Knowledge of measurement techniques and capability studies (Cp/Cpk).
Personal Attributes
We are looking for an individual who can demonstrate:
- Strong leadership and resilience.
- A data-driven approach to decision making.
- High levels of personal accountability and motivation.
- The ability to work both autonomously and collaboratively.
- A passion for developing and motivating others.
- Professionalism, integrity, and a commitment to continuous improvement.
What We Value
- Teamwork: Collaborating effectively across diverse teams.
- Training: Commitment to continuous learning and development.
- Communication: Clear and confident communication at all levels.
- Recognition: Respect for diverse perspectives and contributions.
What’s in it for you?
- Opportunity to make a real impact
- Room for innovation and creativity
- Career growth and development
- Collaborative, supportive environment
- Recognition and rewards
Rewards Package
- We’re offering a salary of £55,000 - £65,000 depending on qualifications and experience plus depending on qualifications and experience
- A performance related bonus
- 33 days annual leave (including bank holidays) plus holiday purchasing scheme
- Life insurance 3 x your salary
- Pension contributions matched to 5%
- Access to our Westfield Health provision
- Access to our Smart Spending platform
We will review applications and conduct interviews on an ongoing basis. As a result, the vacancy may close at any time once a suitable candidate is found.
Rittal-CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Please Note: As part of our commitment to safeguarding and ensuring the safety of our employees, all prospective employees will be required to undergo a Disclosure and Barring Service (DBS) check and a sanction list check. These checks are essential to ensure that all candidates meet our stringent safety and compliance standards.
This role is not eligible for visa sponsorship, and we can only consider applicants with existing right to work in the UK
Pay: £55,000.00-£65,000.00 per year
Benefits:
- Canteen
- Company pension
- Cycle to work scheme
- Discounted or free food
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
Application question(s):
- This role is not eligible for visa sponsorship, and we can only consider applicants with existing right to work in the UK
- HNC (or equivalent) in an Engineering discipline.
- Demonstrable experience in a quality role within manufacturing.
- Demonstrable leadership experience in a manufacturing environment.
Work Location: In person
