Customer care manager Work, Jobs in Doagh, Ant (with Salaries)

General Manager
Swim Sports Company Ltd —Newtownabbey
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Assistant General Manager
Swim Sports Company Ltd —Newtownabbey
- £28,000 - £33,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets
Deloitte —Belfast
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Customer Experience Manager
Sainsbury's —Ballymena
- From £32,700 a year
- Management
- Leadership
- Employee discount
8d
Deputy Store Manager
B&M Retail —Belfast
- Weekend availability
- Leadership
- Employee discount
Customer Success Manager - CattleEye
GEA Group Aktiengesellschaft —Belfast
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Assistant Sales Manager
Cordners —Newtownards
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
General Manager
Coastline Gaming —Belfast City Centre
- Weekend availability
- Hospitality
- Hotel
- Leadership
Quick apply
Duty Manager - Belfast
Smyths Toys —Belfast
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Manager
Parkonic Smart Mobility Solutions Ltd —Belfast
- £3,000 - £3,800 a month
- Full-time
- Management
- Computer networking
- In-person
- Annual leave
- Sick pay
Quick apply
14d
End User Services Manager - Hillsborough, Northern Ireland
GRAHAM Group —Hillsborough
- Hybrid work
- Management
- Analysis skills
- Travel
- Annual leave
5d
Store Manager - Supermarket
Sainsbury's —Lisburn
- From £65,000 a year
- Human resources
- Employee discount
1d
Senior Ecommerce Manager
Massa Gioconda Jewellery and Gemstones —Lisburn
- £3,750 - £4,500 a month
- Full-time
- Merchandising
- English
- Mentoring
- Work from home
Quick apply
6d
Health & Fitness Manager
GLL —Belfast
- £30,442.65 a year
- Full-time
- Management
- Communication skills
7d
Service Delivery Manager
CGI —Belfast
- Full-time
- Travel
- Mentoring
- Contracts
Quick apply
4d
Assistant Manager
KwikFit —Mallusk
- Full-time
- Employee assistance programme
- Employee discount
Centre Manager- Lesley Bloomfield Shopping Centre and Retail Park
Savills Ireland —Bangor
- Weekend availability
- Presentation skills
- IT
- Leadership
B2B Commercial Vehicle Sales & Account Manager
Donnelly Group NI —Newtownabbey
- Full-time
- Sales
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
People & Service Team Leader
River Island —Belfast
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Retail Deputy Manager
The Works —Belfast
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount

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customer care manager jobs near doagh, ant

General Manager

Swim Sports Company Ltd -
Newtownabbey

Quick apply

Job details

Full-time
£32,000 - £38,000 a year

Benefits

Employee discount

Qualifications

Sales
Customer service
Facilities management
Business development
Leadership

Full job description

Job Ref: SPO2829

Branch: swim! - Newtownabbey

Location: swim! - Newtonabbey, Newtownabbey

Salary/Benefits: 32-38k with additional performance bonus potential

Contract type: Permanent

Hours: Full Time

Shift pattern: 5 Days per week including evenings and weekends

Hours per week: 40

Posted date: 04/07/2026

Closing date: 15/08/2026

Our purpose-built, state-of-the-art venues are designed especially for families, safe, secure, and inspiring environments where children learn, grow, and have fun in the water.

We’re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues.

The Role

As a General Manager at swim!, you’ll lead your venue and team to deliver an exceptional customer experience every day. You’ll oversee operations, safety, and performance ensuring the centre runs smoothly, looks its best, and meets the highest standards of teaching, maintenance, and service.

You’ll also play a key role in growing your local swim! community, connecting with families, schools, and local organisations. With your Assistant Manager and Team Leader by your side, you’ll create a welcoming, efficient, and energetic environment that families love returning to.

What You’ll Do

Lead the daily operations of your swim! venue, ensuring a safe, clean, and enjoyable environment for all customers.
Motivate, coach, and support your team including Assistant Manager, Team Leader, Teachers and Operations Assistants to deliver a premium experience every day.
Maintain the highest operational and safety standards, including responsibility for pool plant operations (training provided if required).
Manage staff rotas, schedules, and resources in line with the 3-week operating pattern and cost of sale budget.
Take ownership of local sales and membership growth, conducting follow-up calls with leads and enquiries and supporting parents through their swim! journey.
Deliver hyperlocal community engagement building relationships with schools, nurseries, and local groups to raise awareness and drive new sign-ups.
Retaining exist customers through high standards, quality lessons and customer service.
Monitor and analyse performance data and customer feedback to continuously improve service quality.
Lead on recruitment, onboarding, training, development and retention of new team members.
Collaborate with colleagues across swim! centres across your region and swim@ venues to share good practice and deliver a great experience for every family.

About You

You’re an energetic, people-first leader who thrives in a fast-paced, customer-focused environment. You’re just as comfortable on the poolside as you are leading your team or chatting with local families. You take pride in high standards, enjoy building relationships, and love seeing your venue and team succeed.

Essential

Experience leading a team, ideally in a leisure, hospitality, or customer-facing environment.
Excellent leadership, able to coach, motivate, and inspire others.
Confident communicator, both in-person and over the phone, with strong customer service skills.
Passion for delivering premium experiences and building community connections.
Capacity to work a 3-week rota (including some evenings/weekends).

Desirable

Experience managing facilities, ideally leisure or pool operations.
Knowledge of health safety, safeguarding, or compliance frameworks.
Pool Plant Operator qualification desirable (training provided if not yet held).
Sales or business development experience, ideally in a customer-service environment.
Understanding of performance reporting.

Why Join swim!

Competitive salary with bonus potential.
Your birthday off, on us.
Instant earned wage access, save as you earn and discount vouchers
Fully funded training and ongoing professional development.
Bright, positive working environment in modern, purpose-built facilities.
Discounts on lessons for family and friends.
Recognition, rewards, and regular team events.
Career progression opportunities from venue leadership to regional and central opportunities.

Quick apply

Refine Your Search

customer care manager jobs in doagh, ant

General Manager

Assistant General Manager

Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets

Customer Experience Manager

Deputy Store Manager

Customer Success Manager - CattleEye

Assistant Sales Manager

General Manager

Duty Manager - Belfast

Service Delivery Manager

End User Services Manager - Hillsborough, Northern Ireland

Store Manager - Supermarket

Senior Ecommerce Manager

Health & Fitness Manager

Service Delivery Manager

Assistant Manager

Centre Manager- Lesley Bloomfield Shopping Centre and Retail Park

B2B Commercial Vehicle Sales & Account Manager

People & Service Team Leader

Retail Deputy Manager

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