Resource officer Work, Jobs in Ardingly, Wsx (with Salaries)

Sr.Dir,Patient Experience
Franciscan Children's —Brighton
- £140,649.60 - £225,024.80 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Accounts Payable Officer
West Kent Housing Association —Sevenoaks
- £32,797 a year
- Hybrid work
- Customer service
- Continuous improvement
14d
HR Officer
Adur & Worthing Councils —Worthing
- £31,537 - £36,363 a year
- Full-time
- Hybrid work
- Human resources
- Employee assistance programme
3d
Property Records Officer
Horsham District Council —Horsham
- £22,720 - £32,597 a year
- Hybrid work
- Microsoft Excel
- IT
- Business
- Annual leave
- Employee discount
Police Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
4d
Television Licence Field Officer
Capita —Brighton
- £31,650 a year
- Weekend availability
- IT
- Communication skills
- Flexible schedule
3d
Senior Finance Officer
Varndean College —Brighton
- From £36,564 a year
- Part-time
- Accounting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Trainee Community Engagement Officer
Sussex Wildlife Trust —Brighton
- £24,447 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Clinical Photographer
Sussex Community Dermatology Service —Brighton
- Up to £51,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
Quick apply
4d
Communications Officer - Health Determinants Research Collaboration Surrey
Surrey County Council —Reigate
- £22,854 - £38,090 a year
- Hybrid work
- Organisational skills
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Administration Assistant - Holy Trinity CofE Secondary School, Crawley
WSCC —Crawley
- Full-time
- Microsoft Word
- Customer service
- Data entry
7d
Detective Constable - Cyber Crime Unit (SEROCU)
Thames Valley Police —Sussex
- Part-time
- Hybrid work
- Travel
4d
Team Manager - Integrated Front Door and MASH
WSCC —Horsham
- £58,685 - £62,705 a year
- Full-time
- Travel
- Communication skills
- Annual leave
6d
Land Advice Manager Wilder Wealden
Sussex Wildlife Trust —Brighton
- £35,795 a year
- Full-time
- Project management
- Leadership
- Annual leave
- Employee assistance programme
Power BI Developer
Sussex Police —Lewes
- £49,716 - £54,696 a year
- Full-time
- Azure
- Oracle
- SQL
- Annual leave
- Employee discount
Night CCTV Controller
ABM UK —Eastbourne
- Full-time
- Employee discount
Quick apply
Retail Area Support Officer
OCS Group —Reigate
- £13.10 an hour
- Weekend availability
- Driving
- Travel
- Communication skills
Quick apply
14d
Security Officer
ABM UK —Brighton
- £13.88 an hour
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
13d
Jo Malone London Boutique Manager, Full time 5 days 37.5hrs, Fenwick Tunbridge Wells, Mat cover
Estee Lauder —Royal Tunbridge Wells
- Full-time
- Microsoft Excel
- Sales
- Customer service
Children Looked After Advanced Social Worker
Surrey County Council —Reigate
- £49,464 - £52,864 a year
- Experience working with children
- Travel
- Mentoring
- Annual leave
- Employee assistance programme

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Sr.Dir,Patient Experience

Franciscan Children's -
Brighton

Apply Now

Job details

Full-time
£140,649.60 - £225,024.80 a year

Qualifications

Driving
Leadership

Full job description

85917BR

Operations

Job Posting Description

The Senior Director of Patient Experience is responsible for establishing and leading the organization's enterprise-wide patient and family experience strategy. This role serves as a strategic leader and change agent, partnering with executive leadership, clinical and operational teams, patients, families, and community stakeholders to advance a culture of exceptional service, compassion, engagement, and patient-centered care.

The Senior Director oversees the development, implementation, and evaluation of programs, initiatives, and organizational standards that improve patient, family, and caregiver experiences across all care settings. The role is accountable for driving measurable improvements in patient experience outcomes, fostering a culture of service excellence, and ensuring that the voice of the patient and family is integrated into organizational decision-making.

Reporting to the Chief Nursing Officer, SVP Patient Care Operations, the Senior Director provides enterprise leadership and collaborates across departments, service lines, and affiliate organizations to ensure a consistent and exceptional experience for patients and families.

Duties Notice

The statements below describe the essential duties of the person or persons assigned to this job. They are not intended as an exhaustive list of all job duties and responsibilities.
In the event of a public health emergency, you may be asked to assume additional duties in other areas of the organization if needed.

Strategic Leadership
- Develop and execute comprehensive, hospital-wide patient experience strategy, aligned with organizational mission, values, and quality goals.
- Build outpatient/staff experience, and volunteer services programs from the ground up.
- Serve as the organization’s subject matter expert for patient- and family-centered care practices across departments.
- Lead the development of long-term goals, performance measures, and initiatives designed to improve patient experience outcomes.
- Provide direct leadership, supervision, and professional development for patient experience–related staff and programs, fostering accountability, collaboration, and continuous improvement.
- Patient & Family Engagement
  - Direct the design, implement, and evaluation of patient experience initiatives across inpatient, outpatient, and community-based programs.
  - Ensure alignment of patient experience efforts across clinical, operational, and support departments.
Measurement & Improvement
- Oversee patient experience measurement frameworks including surveys (e.g., HCAHPS or pediatric equivalents), real-time feedback tools, and qualitative insights.
- Lead performance improvement teams and collaborate with quality, safety, and clinical leaders to ensure action planning and follow-through
- Leadership and Organizational Development
  - Build and lead a high-performing patient experience team focused on innovation, collaboration, and continuous improvement.
  - Promote organizational accountability for service excellence through education, coaching, and leadership development.
- Collaboration & Influence
- Serve as a strategic partner to departments such as Quality, Safety, Nursing, Social Work, Child Life, Spiritual Care and Diversity, Equity & Inclusion to integrate experience-enhancing best practices.

Status

Full-Time

Regular, Temporary, Per Diem

Regular

Standard Hours per Week

Pay Range

$140649.60-$225024.80 Annual

Office/Site Location

Brighton

Job Posting Category

Administration, Management

Remote Eligibility

Part Remote/Hybrid

Apply Now

Refine Your Search

resource officer jobs in ardingly, wsx

Sr.Dir,Patient Experience

Accounts Payable Officer

HR Officer

Property Records Officer

Police Constable - Cyber Crime Unit (SEROCU)

Television Licence Field Officer

Senior Finance Officer

Trainee Community Engagement Officer

Clinical Photographer

Communications Officer - Health Determinants Research Collaboration Surrey

Administration Assistant - Holy Trinity CofE Secondary School, Crawley

Detective Constable - Cyber Crime Unit (SEROCU)

Team Manager - Integrated Front Door and MASH

Land Advice Manager Wilder Wealden

Power BI Developer

Night CCTV Controller

Retail Area Support Officer

Security Officer

Jo Malone London Boutique Manager, Full time 5 days 37.5hrs, Fenwick Tunbridge Wells, Mat cover

Children Looked After Advanced Social Worker

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