Retention manager Work, Jobs in Clitheroe, Lan (with Salaries)

Customer Relationship Manager – Account Management and Sales
Greenarc Ltd —Padiham
- £28,500 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Contact Agent
Hippo Motor Group —Blackburn
- From £25,641 a year
- Full-time
- Microsoft Word
- Management
- Sales
- Free parking
- Annual leave
Quick apply
1d
Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
People & Culture Manager
Deckers Group —Rochdale
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
1d
Aftersales Manager
Lithia —Preston
- Customer service
- Annual leave
- Employee discount
11d
Curriculum Delivery Manager
Rochdale Training Association —Rochdale
- £40,000 a year
- Full-time
- Business development
- Continuous improvement
- Budgeting
- Free parking
- Health & wellbeing programme
Quick apply
Regional Service Manager - Greater Manchester & Preston
Northern Healthcare —Accrington
- Up to £42,000 a year
- Hybrid work
- Travel
- Organisational skills
- Training & development
11d
Account Coordinator
Gallagher Benefit Services —University
- Basic maths
- Organisational skills
- Communication skills
Night Production Manager
Science in Sport Group —Blackburn
- Up to £38,000 a year
- Night shift
- Doctoral degree
- Continuous improvement
- Quality control
- Employee discount
5d
Office Manager
Yorkshire Street Surgery —Rochdale
- £28,275 - £33,150 a year
- Full-time
- GP surgery experience
- Administrative experience
- Supervising experience
Quick apply
12d
HR Manager – Holgates Holiday Parks
Holgates Holiday Parks —Carnforth
- Full-time
- Hospitality
- Microsoft Office
- Recruiting
- Employee discount
- Gym membership
3d
Client Support Executive
Thornton & Lowe Ltd —Bolton
- £26,227.50 - £26,228.00 a year
- Hybrid work
- CRM software
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Sales Manager - UK
Gm International S.p.A. —Oldham
- £55,000 - £70,000 a year
- Full-time
- CRM software
- Data analysis skills
- Analysis skills
Quick apply
Customer Service Representative
Swim Sports Company Ltd —Bolton
- £24,784 - £26,023 a year
- Part-time
- Communication skills
Quick apply
12d
Post Completion Manager
AFG Law —Bolton
- Full-time
- Management
- Analysis skills
- Supervising experience
- Annual leave
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Employee assistance programme
- Life insurance
Customer Insights Manager
Footasylum —Rochdale
- Hybrid work
- CRM software
- Communication skills
- Marketing
Operations Manager (Substance Misuse) - Lancashire
WithYou —Preston
- £38,000 a year
- Full-time
- Budgeting
- Training & development
- Leadership
- Annual leave
- Referral programme
Quick apply
2d

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Customer Relationship Manager – Account Management and Sales

Greenarc Ltd -
Padiham

Quick apply

Job details

Permanent | Full-time
£28,500 a year
5 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Outbound sales
Customer service call handling
Client engagement
GCSE
Customer relationship management
Customer loyalty building
Relationship management
Telesales
Customer interaction
Outbound calling
Sales and customer service experience
Account management

Full job description

About the Role

Greenarc Fuel Cards is looking for a confident and commercially focused Customer Relationship Manager to manage and develop a portfolio of existing business customers.

The main purpose of the role is to build strong customer relationships, improve retention and identify opportunities to grow each account. You will take ownership of your customers’ day-to-day requirements, acting as their first point of contact and ensuring they continue to receive a high level of service.

This is a varied role combining account management, customer service and telesales. You will need to understand each customer’s business, identify their requirements and offer suitable products and solutions from across Greenarc.

Key Responsibilities

As part of our Customer Relationship Management team, you will:

Manage and develop a portfolio of existing Greenarc Fuel Cards customers.
Make regular outbound calls to maintain relationships, review account performance and identify opportunities for growth.
Promote additional fuel card, EV and wider Greenarc products and services where they would benefit the customer.
Retain customers by understanding their needs and providing practical, commercially appropriate solutions.
Generate new business opportunities through referrals from existing customers.
Use LinkedIn and other appropriate channels to develop relationships and identify potential opportunities.
Handle customer questions, queries and service issues in a professional and timely manner.
Work closely with the Sales Team to support the customer journey following the initial sale.
Liaise with the Finance Team to ensure customers have appropriate credit limits and to help prevent missed-payment issues.
Help customers understand card controls, transaction limits and available purchasing options to reduce declined transactions.
Maintain accurate and up-to-date customer records.
Understand monthly team targets and how your individual performance contributes towards achieving them.
Maintain high standards of professionalism and personal conduct.
Work effectively both independently and as part of the wider team.

This list is not exhaustive, and additional reasonable duties may be requested by your line manager.

About You

We are looking for someone who:

Has at least two years’ customer service, account management or telephone-based sales experience.
Is confident speaking to business customers over the telephone.
Can build strong and lasting customer relationships.
Has a commercial mindset and is comfortable identifying sales and growth opportunities.
Takes ownership of customer queries and follows them through to resolution.
Is organised and able to manage a portfolio of customers effectively.
Communicates clearly and professionally with customers and colleagues.
Is motivated by individual and team targets.
Has a positive attitude and works well as part of a team.

Previous experience within fuel cards, fleet services, energy, financial services or another business-to-business environment would be beneficial but is not essential.

Applicants must have the right to work in the United Kingdom and be able to reliably commute to our Burnley office.

What We Offer

£28,500 basic salary plus commission.
Monday-to-Friday working with no weekends.
25 days’ annual leave plus Bank Holidays.
Annual leave increasing by one additional day each holiday year, up to a maximum of 30 days.
Company pension scheme.
Company health scheme/private medical insurance following successful completion of probation.
Death-in-service benefit of twice your annual salary.
Employee discount portal.
Employee Assistance Programme and wellbeing support.
Employee referral programme.
Free on-site parking.
Opportunities for career development and progression within the Greenarc Group.

About Greenarc Fuel Cards

Greenarc Fuel Cards provides fuel card and fleet payment solutions to businesses throughout the UK.

Alongside traditional fuel cards, we are helping customers transition towards lower-carbon transport solutions through products including EV charging cards and carbon-offsetting options.

We are an ambitious and growing business looking for people who want to develop their careers while delivering an excellent service to our customers.

Job types: Full-time, permanent
Salary: £28,500 per year plus commission
Experience required: Two years’ customer service, account management or telesales experience
Work location: In person, Burnley, Lancashire

Pay: £28,500.00 per year

Benefits:

Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme

Ability to commute/relocate:

Padiham BB12 7NG: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (preferred)

Experience:

Sales or Customer Service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in clitheroe, lan

Customer Relationship Manager – Account Management and Sales

Account Manager

Customer Contact Agent

Senior CRM Manager

Customer Relations Team Manager

People & Culture Manager

Aftersales Manager

Curriculum Delivery Manager

Regional Service Manager - Greater Manchester & Preston

Account Coordinator

Night Production Manager

Office Manager

HR Manager – Holgates Holiday Parks

Client Support Executive

Sales Manager - UK

Customer Service Representative

Post Completion Manager

Assistant General Manager-Experience & Innovation

Customer Insights Manager

Operations Manager (Substance Misuse) - Lancashire

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