Technical analyst Work, Jobs in Pathhead, Fif (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Continuous improvement
HR Data and Reporting Analyst
The Progeny Group Limited —Edinburgh
- Hybrid work
- Microsoft Excel
- Analysis skills
- Continuous improvement
Quick apply
Technical Data Analyst
Clearwater Analytics, LLC —Edinburgh
- Azure
- Microsoft Office
- Java
Quick apply
4d
IT Security Analyst
Briggs Marine Contractors Ltd —Burntisland
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
Quick apply
Risk Analyst
Aegon —Edinburgh
- £33,520 - £50,280 a year
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Negotiation
Senior Technical Business Analyst
Version 1 —Edinburgh
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Employee discount
Quick apply
Risk Analyst
Aegon UK —Edinburgh
- £33,520 - £50,280 a year
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Negotiation
Senior Test Analyst
Computershare —Edinburgh
- Full-time
- Hybrid work
- Communication skills
- Work from home
10d
Data Analytics Officer
Audit Scotland —Edinburgh
- £36,664 - £40,928 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
1d
Digital Forensics, Comms Data & CCTV Manager
Fair Work Agency —Edinburgh
- £42,391 - £46,465 a year
- Full-time
- Hybrid work
- Presentation skills
- Team management
- IT
- Annual leave
- Sick pay
Senior Technical Business Analyst - Securities Trading
Avaloq —Edinburgh
- Full-time
- Hybrid work
- Computer Science
- Engineering
- SQL
Quick apply
Technical Product Owner (Customer Contact)
Sky —Livingston
- Full-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Employee discount
6d
NOC Analyst (10pm-6am)
Computershare —Edinburgh
- Weekend availability
- Hybrid work
- Linux
- Communication skills
- Work from home
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Financial Crime Risk Analyst
National Westminster Bank PLC —Edinburgh
- £38,123 - £53,820 a year
- Full-time
- Hybrid work
- Hotel
- School
- Annual leave
3d
Senior/Principal Wind Energy Yield Analyst
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Data analysis skills
- Master's degree
Commercial Analyst (Retail and Surface Access)
Edinburgh Airport —Edinburgh
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
- Free parking
- Employee assistance programme
12d
Senior Automation Test Analyst (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- SQL
- Analysis skills
Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services
Amazon Development Centre (Scotland) Limited —Edinburgh
- Full-time
- Computer Science
- Java
- C++
9d
ERP Business Analyst
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Continuous improvement
- In-person
- Free parking
- Annual leave
Quick apply

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IT Service Desk Analyst - Edinburgh

Anderson Strathern -
Edinburgh

Apply Now

Job details

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Analyst to join our dynamic IT Department based in Edinburgh.

Home - Current vacancies - IT Service Desk Analyst – Edinburgh

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman’s terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Apply Now

Refine Your Search

technical analyst jobs in pathhead, fif

IT Service Desk Analyst - Edinburgh

HR Data and Reporting Analyst

Technical Data Analyst

IT Security Analyst

Risk Analyst

Senior Technical Business Analyst

Risk Analyst

Senior Test Analyst

Data Analytics Officer

Digital Forensics, Comms Data & CCTV Manager

Senior Technical Business Analyst - Securities Trading

Technical Product Owner (Customer Contact)

NOC Analyst (10pm-6am)

L1 Service Desk Team Leader

Financial Crime Risk Analyst

Senior/Principal Wind Energy Yield Analyst

Commercial Analyst (Retail and Surface Access)

Senior Automation Test Analyst (Edinburgh)

Software Development Engineer, Intelligent Talent Acquisition - Lead Generation & Detection Services

ERP Business Analyst

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